Experience

Punjab Information Technology Board (PITB)

• Pakistan
• IT Services and IT Consulting
• 300 - 400 Employee

• Programe Manager

  • Jul 2020 - Present

  Project:Citizen Service and Facilitation Center (E- Khidmat Markaz) • To manage overall operations, administration, machinery, equipment, overall smooth functioning and management of the e-Khidmat Markaz.• To maintain Strong liaison With District / Department Offices for smooth operations.• To manage PITB / Third Party Staff CSRs/ HDRs, Guards, janitorial staff Management and attendance Verification.• To manage Imprest Management cycle, (Payment / Procurement/Stock Registers etc.), logbooks of genset/vehicle, Daily Citizen Handling, Issue Resolution / Escalation, Kitchen Management, Vehicle Management, Session Management, Floor Management, Floor Cleaning,• To manage On Floor Grievance / Issue Escalation & Management on Center / District / Department Relationship Management• To ensure Document Approving / Receiving & Delivery Management to avoid any pendency • To ensure Quality Compliance Report (Technical), Daily System (CSR) Checking / Performance report, Daily Data Center server functionality report.• Monthly/quarterly/annually/ Employees Review Performance Show less

• Assistant Manager

  • Apr 2019 - Jul 2020

  Citizen Service and Facilitation Center (E- Khidmat Markaz)- The Govt of Punjab given the task to Punjab Information Technology Board (PITB) for his Flagship project to modernize the e-governance techniques and delivery of government’s services through transparency and process re-engineering. The idea to establish one stop shop to provide different government services at one place fascinated the government and government of the Punjab has taken keen interest in the establishment of such single points to offer transparent, trackable, time bound and hassle free services to public by using latest technology and modern techniques. The The public can avail over 150 different government services of 17 Govt offices in stipulated time without any intermediaries from e-Khidmat Maraakaz. More than 4 million citizens have been facilitated by now from these e-Khidmat Maraakaz with 99.9% success rate.Keeping in view the highest success rate and the trust of public in service delivery at e-Khidmat Maraakaz, the e-Khidmat Maraakaz were awarded ISO 9001:2015 certificate in Quality Management Systems. • To perform Equipment / Machinery / Gadgets Daily Checks and prepared report as per defined SOPs and shared with management.• To comply and ensure compliance of office timings as defined• To manage Quality Compliance Report• To manage daily System (CSR) Checking / Performance• To manage daily Data Center Checking and prepare report • To manage team morning/evening daily Session for briefing on define timning.• To manage daily Floor Management• To manage and ensure daily Floor Cleaning• To manage and ensure daily Citizen Handling• To manage daily Stock Management (Requisition/ Issuance Etc.), document Approving / Receiving & delivery Management. Show less

• Programe officer

  • Apr 2017 - Jun 2019

  Projects:• Unique Identification of Students in Public Schools –SIS(School information System)-In April 2017, the School Education Department collaborated with PITB to institutionalize a tablet-based, School Information System (SIS) – to self-report data on registered students, teachers and facilities; using a low-cost android based tablet in real-time. Each student is uniquely tagged in SIS, based on the parent/guardian CNIC. These CNICs are checked for validity via the NADRA database, at the time of student enrollment. This online dashboard provides free public access to high-level stats automatically tabulated from the self-reported by public schools in Punjab everyday. It enables users to drill-down to district, tehsil, markaz, and school level information, via drop-down lists and filters.Key Features in Place:• e-Transfer Teacher module – 108,176 preferences processed for 39,987 applicants• e-Census module – Annual school census through school tablets• Student registration module – to enroll students from K through 12• Teacher registration module – to maintain updated teacher profiles• Student attendance tracking• Teacher attendance tracking• Local database on tablet, and auto-sync with central serverJob Description:• A project of school education department and Punjab Information Technology Board (PITB), and considered one of the world largest of its own kind data base of the students and Teachers • To coordinate with Client Department/field management (36 District CEOs) and timely resolution of issues.• To carry out field visits and conduct trainings of SED field officers (CEOs, DEOs, DDEOs and AEOs) across the Punjab.• To make video tutorial and manual development for SED Field officers.• To assist field officers through E-mails, whatsapp groups and official Calls. • Managing and handling independently Complaint mechanism and queries of whole Punjab Government Schools. Show less



Pakistan Islamia Secondary School Sharjah

• Sharjah Emirate, United Arab Emirates

• Office Associate

  • Apr 2016 - Jan 2017

  Major Responsibilities: • Assisting in Managing and coordinating the entire administration department in all its entities to ensure a smooth and efficient operation. • Meeting with parents regarding registration and other inquiries as well as redirecting them to the relevant staff members when needed in a timely manner. • Preparing all logistics relevant to school operations, expatriate teachers, and school visitors. • Issuing all official letters and documentation for students, government, and staff. • Liaising between staff and HR on issues related to attendance, staff leaves, bank accounts, etc. Show less



Idara-e-Taleem-o-Aagahi

• Pakistan
• Education Management
• 1 - 100 Employee

• Monitoring And Evaluation Officer

  • Nov 2015 - Mar 2016

  Major Responsibilities: • Prepare monitoring work plans that account for related activities undertaken by project partners and identify evaluation methodologies etc. • Support project staff in putting into practice of Monitoring and Evaluation (M&E) methods, data collection procedures to effectively monitor project performance and evaluate outcomes • Carry out field visits to assess project performance in line with budgets, work plans, and facilitate in order to ensure cost effectiveness and efficiency in project implementation. Show less



Human Resource Learning Center, Inc

• Business Consulting and Services
• 1 - 100 Employee

• Program Officer(Research and Development)

  • Aug 2013 - Mar 2014

  Key Responsibilities: • Developing Terms of References (TORs) and Request for Proposals (RFPs) • Writing solicited/unsolicited technical and financial proposals. • Managing baseline surveys, capacity building assessments, Project-end evaluations • Monitoring of on-going project activities • Writing monitoring and training reports • Generated business through active client and prospect development and networking • Orientation and planning meetings with clients • Developed training materials; training organizing kit, brochures, manuals & presentations • Developed and maintaining client/training records • Maintaining CV databank of consultants Achievement during Job: 1. Project: Rahnuma FPAP Baseline Survey on Sexual Reproductive Health and Rights (SRH&R)-September 2013 Worked as: program Officer Under umbrella of: Human Resource Learning Centre (HRLC) Location(s): Ten Districts of Punjab, KP and AJK • Developed technical proposal in response to FPAP call for proposal • Conducted inception meeting with FPAP officials • Developed and designed work plans • Teaming of consultants for each region of KP, Punjab and AJK • Assist the team in development of survey tools • Arranged all logistic support • Coordinated with the targeted schools/ health officials and community members Show less



APEX Consulting Pakistan

• Business Consulting and Services
• 100 - 200 Employee

• Area Monitor/Supervisor

  • Jun 2013 - Jul 2013

  • To collect sample data as per quality control indicators and undertake analysis • Ensure screening of questionnaire, and maintained minimum quality standards. • To conduct meetings with stake holders about the campaigning. • To ensure close coordination with teams and villagers • Maintenance of Record sheets with locations and number of questionnaires collected. • Maintenance of record sheet over key issues highlighted during the field visit. • To prepare the daily/weekly base reports and send to Management Show less



APEX Consulting Firm

• Muzaffargarh,Multan and Lodhran

• Field Monitoring Officer

  • Jan 2013 - May 2013

  APEX Consulting Pakistan APEX Consulting provides consulting services to bilateral and multilateral donor agencies, development organizations, government bodies and private companies in monitoring and evaluation, qualitative and quantitative surveys, research policy advice, development solutions, training design and delivery, etc. UNICEF Programs (Punjab) Major Responsibilities: • As a field monitoring officer ,after getting training and instructions against the criteria of all UNICEF sections, Planned field monitoring visits related to ongoing activities of Education, Child Protection, Nutrition, WASH, Health, MNCH(Maternal, Neonatal & Child Health Program) EPI and Polio and developed strong understanding of type of work in district Muzaffargarh, Multan and Lodhran I managed strong coordination with 09 implementing partners of UNICEF. I was also engaged in tracking UNICEF supplies (Education, Health, Nutrition & WASH) on field. I remained in proper coordination with Program coordinator and also involved in producing reports on field activities to UNICEF on weekly basis through our reporting mechanisms. I also managed Finance and Logistic for field activities. Skills: In depth understanding of WASH, HEALTH & Nutrition, Child Protection ,MNCH& Education activities Result based monitoring, reporting, tracking of supplies and maintaining coordination Show less



Acted

• France
• Non-profit Organizations
• 700 & Above Employee

• Team Leader(Appraisal Monitoring and Evaluation Unit)

  • May 2011 - Sep 2012

  ECHO III (Shelter & WASH) project • M&E framework for emergency relief initiatives by ACTED in DG Khan. • To facilitate program units in carrying out needs assessments, baselines and evaluations; • To document key lessons learnt out of monitoring and evaluation reports and coordinate with Director Member Services for broader dissemination of learning; Preparing project weekly activities plans, team composition for projects target areas, & regular meetings with key respondent of villages for CO formation. • Formation of COs and conduct trainings for capacity building of COs. • Regular field visits to monitor project activities (identification, assessment & verification process of beneficiaries with help of Community Organization approach) • Preparation of regular field visits plan for identification & assessment of target beneficiaries. • Conducted FGDs among target communities regarding Shelter and Cash for Work activities. • Conducted FGDs among communities for Hygiene conditions and practices. • Monitoring of Cash for Work schemes (Vector Control schemes) • Liaison with ACTED other departments (logistics & finance & Database) for smooth implementation of project activities and to meet targets timely. • Weekly reports to Area Coordinator. Show less



Punjab Rural Support Program

• Muzaffargarh

• Assistant Program Officer:

  • Mar 2010 - Apr 2011

  • Livelihood restoration of marginalized community in south Punjab • Baseline survey • Program implementation • Field monitoring • Monitoring reports • Monthly progress reports • Trainings on social mobilization • Livelihood restoration of marginalized community in south Punjab • Baseline survey • Program implementation • Field monitoring • Monitoring reports • Monthly progress reports • Trainings on social mobilization