Mubin Umarov

Manager of billing competence center at Bercut Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Tajikistan, TJ

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Credentials

  • Serverless Architecture
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Data Engineering Foundations
    LinkedIn
    Jul, 2021
    - Oct, 2024

Experience

    • Russian Federation
    • Telecommunications
    • 100 - 200 Employee
    • Manager of billing competence center
      • Aug 2018 - Present

      Responsible for development of convergent billing platform: - people & resource management - administrative management - management of new installations projects - management of development projects Languages, tools, technologies and processes: - Task & bug tracking – Atlassian JIRA - Knowledge base & technical documentation – Atlassian Confluence - Code versioning – BitBucket, Gitlab, VisualSVN - Autotesting – Python PyTest + Bercut’s own testing framework - Autotests running - Jenkins - Waterfall methodology mostly used because of huge monolithically developed system and not willing of business user to try agile methodology - Project planning across all phases of development and implementation (analytics, coding, testing, implementation) - Backlog management and release management - Maintenance & bug fix of multiple active versions of products - Actively using Cross Code review - Quality gates in autotesting workflow - Supporting of large library of autotests for regression testing - Programming languages: Oracle SQL, PL/SQL, C++, Python, Java - DBMS: Oracle 11g,12c,19c - Performance management system (KPI) Show less

    • Tajikistan
    • Media and Telecommunications
    • 100 - 200 Employee
    • Manager of product, services and IT support systems section
      • Jul 2011 - Jul 2018

      Responsible for:- Ensuring high availability and development planning of: - VAS services - Convergent billing/charging system - Enterprise IT infrastructure- Project management and implementation of new products and platforms- IT Budgeting- Setting of targets (SMART), prioritize and tasks allocation for achieving the targets- Working with internal clients- Conducting tenders, working with vendors, hardware purchasing- People management- Soft & hard skills trainingAchievements:- Convergent billing system merger (South and North sites with 1 millioin active subscribers in each system)- AVAYA CC integration with billing system- Implementation of custom CR application for billing system- Unification of other platforms integrated with billing system- Products unification during billing merger- Platform migration to new company building with no significant downtime- IP transmission redundancy between South and North sites- Development and implementation of 4G products, selfcare and Video-On-Demand services- Implementation of DWH ODS (data warehouse - operational data store) for reporting- Development and implementation of IVR surveys for customer service quality assessment - Implementation of URL-based prepaid charging products- Data migration for switching billing system to national currency- Implementation of several VAS platforms: SMARTconnect, EIR, SMS-Extra- Implementation of IP PBX based on Microsoft Lync- Development and launch of in-house Contact centre (to swap AVAYA Contact centre) Show less

    • Manager of Billing and IT department
      • Jul 2007 - Jun 2011

      Responsible for:- Ensuring high availability of Charging system, VAS platforms and Enterprise IT systems - Development projects management and process optimization in charging system - Task assignment and workload balance between employees according to company targets and priorities - Setting of targets, priorities, KPIs and implementation of them- Administering Charging system Oracle DatabaseAchievements:- Subscribers database migration from “Protek CCB” to convergent BBS “Invoice” - Implementation of Customer complaint handling system- Implementation of BlackList/WhiteList service - Integration between Charging system and Top-up systems - Implementation of subscriber loyalty program- Implementation of subscriber requests classification, reporting and analytics- Implementation of BGP for load balancing between several internet providers - Implementation of Web application for dealers and CR staff Show less

    • Main specialist of Billing and IT department
      • Jun 2003 - Jun 2007

      Responsible for: Administering Oracle Database of Protek CCB, ensuring high availability of Protek CCB, development and implementation of new services, tariffs in Protek CCBAchievements: - Automation of provisioning in HLR (integration between Protek CCB and HLR), - Credit control automation in Protek CCB, - Integration of Protek CCB with several Bercut platforms (Call Centre, PaidCard, Carem, BMD, VMS) - Automatic call processing in national roaming between two companies (Indigo and Somoncom), - Integration of Protek with Scratch card top up system, - development and implementation of CDR convertors (MMS, GRPS, Voice CDRs),- development and implementation of Automatic Device Configrator (GPRS settings)- development and implementation of money exchange between subscriber accounts. Show less

Education

  • Khujand branch of Technological Univercity of Tajikistan
    Master's degree, Computer Software Engineering
    1998 - 2003

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