Experience

AVGO Logistics and Training

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Service Delivery Manager

  • Oct 2021 - Present

  Responsible for making sure that services are being seamlessly delivered to the clients of an organization.In charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs.Involves in assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times.Responsible for building partnerships and liaising with team leaders to determine services, the criteria for the delivery of those services, and how to develop solutions to any issues that arise.Supervise StaffEstablish Delivery Processes Show less

• Senior Account Manager

  • Mar 2020 - Oct 2021

• Account Manager

  • Oct 2017 - Mar 2020

  - Managing the implementation of sales strategy- Identifying and developing new business opportunities- Assessing market potential and threats, future trends and competitive activities- Attending technical trainings for assigned products portfolios- Interfacing with customers at all organization levels and with various functions ranging from research and development as well as production- Responsible for marketing and selling- Working and coordinating closely with Customer Service, supply chain and logistics team to ensure best service and product supply for the customer- Working closely with customers- Managing high profile accounts of (Dangerous Goods Exporters) in the Middle East region and worldwide Show less



Silkbank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Relationship Officer

  • Jun 2015 - Apr 2017

  Deposit mobilization and sale of ancillary product in order to achieve assigned sales target on a monthly basis Devise sales strategy keeping in view market dynamic with a view to maximize branch business Regular customer visit to deepen existing relationship. Create Customer awareness on new product / services being introduced by the bank. Foster a culture for team work through encouraging cross-selling effort across all channel with in the branch and other unit. ­Create Customer awareness on new product / services being introduced by the bank. ­Proactively develop client relationships, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives, particularly those relating to net new money, income generation, product sales and new client growth targets. ­Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/ Compliance. ­Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining an accurate and up to date call report, KYC database. ­Handle client queries of day to day nature via telephone/e-mail. Assist in resolving client problems within the team. ­Arrange clients' FX deals, securities trading and other investment products. Ensure all regulatory requirements and controls are duly applied. Ability to understand key performance analytics and benchmarks or investment performance ­Open, close and maintain accounts in accordance with the established procedures. Apply regulatory requirements such as KYC, Money Laundering Prevention and NOR procedures at all times. Accomplish tasks efficiently by showing concern for all aspects of the job, pay attention to detail and ensure that output is delivered at the highest possible standard. Show less



DanZu Traders Pakistan

• Karachi

• Export Officer

  • Jul 2012 - Mar 2015

  - Analyses and monitor the current global markets and prepare a business plan (within 3 months) to identify and develop new sales opportunities for the export of domestic and commercial products (IRON ORE OR MILL SCALE SCRAP) - Develop and drive export sales activity by considering the sales offer and evaluating potential in International markets (mainly China, Middle East, South Africa, Russia and Eastern Europe) - Ensure adherence to country specific importation legislation - Develop strong relationships within supply chain to explore existing supplier and distributor base and - Possible commercial sales relationships - Implement sales and distribution plans to meet customer requirements - Execute marketing efforts and reaching regular sales targets by . Carrying out market research activity in chosen export markets . Working with Group Marketing to develop appropriate marketing materials for an International audience . Providing global market intelligence and competitor activity reports to the GMT - Work with the Supply Chain and Operations team to deliver the most effective distribution channel from supplier to customer - Lead a team of one (based in Shanghai), with potential to increase resource as the export business grows Show less