Experience

Hotel Grand Mumtaz - India

• India
• Hospitality
• 1 - 100 Employee

• Front Office Receptionist in Hotel Grand Mumtaz

  • Jun 2016 - Present

  Present Role: Receptionist Present Role: Receptionist



Taj Hotels Resorts and Palaces

• Management Trainee

  • Aug 2015 - Jan 2016

  Answer phones and operate a switchboard. Route calls to specific people. Answer inquiries about company. Greet visitors warmly and make sure they are comfortable. Make guest check-ins. Make guest checkouts. Handle guest complaints. Handle emergency situations. Schedule meetings and conference rooms. Ensure reception area is tidy. Coordinate mail flow in and out of office. Coordinate office activities. Gather personal and insurance information. Arrange appointments. Validate parking tickets. Give visitors badges and direct them to where they can sign in. Issue parking passes. Send email and faxes. Collect and distribute parcels and other mail. Perform basic bookkeeping, filing, and clerical duties. Prepare travel vouchers. Update appointment calendars. Schedule follow-up appointments. Show less