Experience

Luton Sixth Form College

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• IT Support Technician

  • Aug 2022 - Present

  Assisting in ensuring the efficient operation of the sensitive information technology and technical systems. Patiently serving staff and students in a fast paced front facing role using tools such as Active Directory, Teams and Microsoft Azure. Managing installations and maintenance of computer equipment by stock checking and using programmes such as Hyper V and SCCM. Thoroughly diagnosing by troubleshooting hardware, software and network infrastructure to make repairs where possible. Ticketing problems/solutions through Zoho's manage engine. Show less



Marjorie's Education

• United Kingdom
• Internet Publishing

• Office Administrator

  • Sep 2021 - Present

  Proactively seeking the opportunity to organise resources files, landing the opportunity to learn the inner business operations. Acting as a friendly point of contact, helping out in various ways to to optimise customers experience. Enthusiastically welcomed customers, making sure their initial impression was positive. Tactically structuring files, displaying strong organisational skills, maintaining high working standards to ensure all files are accurately placed into correct folders. Finally, building spreadsheets accurately, recording students progress, giving a visual representation of their journey at Marjories. Show less



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Responsible Colleague

  • Apr 2018 - Sep 2022

  Demonstrated commitment and punctuality, opening and managing the store during perilous hours. Adapting to situations, seamlessly handling multiple personalities, displaying strong leadership skills all whilst ensuring the stores safety during precarious hours. Established rapport with customers, listening and catering uniquely to their individual needs, resulting in positive feedback being relayed back to management. Utilisation of multiple software's to optimise a given process such as fridge alarms. Trusted to process transactions and to handle company finances which in turn led to smoother queues. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Warehouse Operative

  • Nov 2015 - Jul 2016

  Hitting timed targets effectively in a high pressure work environment to deliver customer orders promptly, accurately and with the upmost care. Implemented various operational methods, resulting in an increase in orders fulfilled per hour. Hitting timed targets effectively in a high pressure work environment to deliver customer orders promptly, accurately and with the upmost care. Implemented various operational methods, resulting in an increase in orders fulfilled per hour.