Quality Assurance Executive

• Jun 2023 - Present

=) Responsible for monitoring the quality management system and driving a food safety culture among employees in the West region. =) Auditing all cafes, roastery, production areas, warehouses and base kitchen on a regular basis on customer service, food and beverage safety and coffee quality. =) Handling Root Cause Analysis and Corrective Action Plan related to audits and inspections. =) Responsible for monitoring the quality management system and driving a food safety culture among employees in the West region. =) Auditing all cafes, roastery, production areas, warehouses and base kitchen on a regular basis on customer service, food and beverage safety and coffee quality. =) Handling Root Cause Analysis and Corrective Action Plan related to audits and inspections.

Packaging Compliance

• Oct 2022 - Jun 2023

• Effective Implementation and compliance of Quality Programs, Food Safety systems like HACCP, ISO 22000 and AIB International. • Managing multiple production lines from processing to packaging. Responsible for daily shift activities/issues and closure of action plan. • Implementation & follow up of CCP's, PRP's and OPRP's • Managing the legal compliances in the packaging area. • Implementations and follow up of GMP in the plant • Ensure good quality product manufactured during the shifts. • Plant ready to audit anytime & compliance to food safety standards. • Critical instruments calibration and validation to required standards. • Conduct RCA and provide technical support to market complaints. Show less

Internship Trainee

• Jul 2021 - Nov 2021