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Experience

    • United States
    • Design Services
    • 1 - 100 Employee
    • Head of Product
      • Jul 2019 - Jan 2022

      Shaping the future of social and competitive gaming. Shaping the future of social and competitive gaming.

    • United Kingdom
    • Advertising Services
    • UX and Marketing Strategist
      • May 2017 - Jun 2019

      Working with clients across the UK to understand users, design & develop platforms, manage digital campaigns and optimise existing content. Working with clients across the UK to understand users, design & develop platforms, manage digital campaigns and optimise existing content.

    • Netherlands
    • Insurance
    • 1 - 100 Employee
    • User Experience Design Specialist
      • Dec 2015 - May 2017

      Covering UX design, project management, optimisation and content delivery for Zurich Insurance in the UK. • Supporting a full suite of UX deliverables, (Ie understanding client needs, capturing and documenting requirements to the highest quality). • Improving return on investment through SEO improvement and effective PPC campaigns. • Designing and optimising key customer journeys by analysing data to create effective flows throughout our platforms. • Working closely with… Show more Covering UX design, project management, optimisation and content delivery for Zurich Insurance in the UK. • Supporting a full suite of UX deliverables, (Ie understanding client needs, capturing and documenting requirements to the highest quality). • Improving return on investment through SEO improvement and effective PPC campaigns. • Designing and optimising key customer journeys by analysing data to create effective flows throughout our platforms. • Working closely with creative agencies to create beautiful experiences that reflect Zurich's brand and add value. • Leading projects and providing confidence and inspiration to business stakeholders whilst suggesting methods and approaches to delivery. • Working with senior stakeholders on major change projects, from requirements gathering and research, to ideation, design, build and in-situ optimisation.

    • Digital Marketing Assistant
      • Jan 2014 - Dec 2015

      CX & UX design focused. Working collaboratively within the team and alongside our agencies to build and maintain market-leading experiences throughout our digital landscape. Marketing lead for major project; complete migration and design overhaul of business website from Sharepoint 07 to Sitecore CMS. Role required tight management of multiple agencies and contractors from the initial research stage through to build completion. Since going live in November 2015 the new site has been nominated… Show more CX & UX design focused. Working collaboratively within the team and alongside our agencies to build and maintain market-leading experiences throughout our digital landscape. Marketing lead for major project; complete migration and design overhaul of business website from Sharepoint 07 to Sitecore CMS. Role required tight management of multiple agencies and contractors from the initial research stage through to build completion. Since going live in November 2015 the new site has been nominated for multiple awards.

Education

  • University of Winchester
    Bachelor of Arts (BA), Media Production
    2010 - 2013
  • The 6th Form College Farnborough
    A Levels
    2008 - 2010

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