Mthunzi Sibuyi
IT Technician at Norman Goodfellows (Pty) Ltd- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Certified: Azure AI Fundamentals
MicrosoftFeb, 2023- Sep, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftFeb, 2023- Sep, 2024 -
SQL
SololearnFeb, 2023- Sep, 2024
Experience
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IT Technician
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Mar 2022 - Present
Installation of PC hardware Office 365 Check and maintain computer hardware such as mouses and keyboards Install, configure and manage software and their functions according to specifications Develop and maintain local networks Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Maintaining printers and weekly checking of toner levels Identify computer or network equipment shortages and place orders when necessary Providing remote support using team viewer and Any desk Monitoring workplace transversals such as SYSPRO & WMS Show less
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ICT CHAMPION
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Nov 2021 - Feb 2022
To train peers in the constituency on ICT integration in education as well as inspect the equipment supplied to schools and give recommendations on their suitability. To train peers in the constituency on ICT integration in education as well as inspect the equipment supplied to schools and give recommendations on their suitability.
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Department of Correctional Services
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Law Enforcement
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700 & Above Employee
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IT Support Technician
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Jan 2020 - Dec 2020
(Performance of 3rd level technical and desktop support) Troubeshooting of LAN & WAN ,government transversals systems(BAS, PERSAL,LOGIS) and DCS business systems. Understanding of MS Windows,7,8,8.1&10 including office suites and other critical applications. Knowledge of Windows sever 2008 , 2012, Routers ,switches, Firewalls & modems. (Performance of 3rd level technical and desktop support) Troubeshooting of LAN & WAN ,government transversals systems(BAS, PERSAL,LOGIS) and DCS business systems. Understanding of MS Windows,7,8,8.1&10 including office suites and other critical applications. Knowledge of Windows sever 2008 , 2012, Routers ,switches, Firewalls & modems.
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Education
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2020 - 2024
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Laws - LLB, Law -
2017 - 2019
Richfield Graduate institute
Bachelor's degree, Information Technology
Community
