Experience

MedStar Solutions

• United States
• Events Services
• 1 - 100 Employee

• EMS Manager

  • Sep 2018 - Present



National Hockey League (NHL)

• Spectator Sports
• 700 & Above Employee

• Arena Techinal Cordinator

  • Sep 2016 - Present



Priority Ambulance

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Emergency Medical Technician

  • Mar 2019 - Nov 2020



Rural/Metro Corporation

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• EMT

  • Aug 2015 - Mar 2019

  EMT - Basic, responds to emergency and non-emergency requests, provides Basic Life Support (BLS) as needed, and transports sick or injured persons to the appropriate medical facility and complies with appropriate state Department of Health Standards. Responsibilities: Operational ObjectivesRespond to calls in a timely manner based off Company protocols.Meet and exceed Contractual response times.Represent the Company by being courteous, professional, and a patient advocate.Operate and drive an ambulance with regard to state and company safety policies.Monitor communication equipment to maintain contact with Communications Center.Comply with all protocols for treatment and transportation of the sick and injured as defined by the Company, local, and regional Medical Control.Maintain and replenish vehicle, equipment and supplies as needed.Maintain a clean, professional appearance while maintaining a courteous, professional, and ethical behavior while working cooperatively with other members of the health care system, co-workers, and the public.Perform other duties as assigned including those specific to the local operation.Regular attendance consistent with scheduled hours. Willing to work overtime as needed.Uses care and respect with all equipment and supplies.Ability to accurately map to a designation.Practice within your certification skillset.



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Associate

  • Jun 2010 - Jan 2015

  Senior Associate - Reporting: Create and maintain documentation for Open Systems Operations and the Service Desk. Management, scheduling, and execution of MS Windows and UNIX security patching. Administration of the DCS Department MS SharePoint site. Internal associate metric creation and team reporting using MySQL and MS Access. Creation, documentation, and training of new processes given to the DCS Team via internal teams, or customer requestsDCS - Incident Commander: Ensure prompt system recovery, including supervising and directing internal and external resources for high-visibility Severity 1 Incidents. Work with Sharepoint, Infopacc, Remedy, Altiris, Spectrum, NetIQ, CA Service Desk and other network tools to compile with customer and internal deadlines.



Chandler Unified School District #80

• Computer Systems Tech

  • Mar 2005 - Jun 2010

  Computer Tech: Managed and oversaw personal computers and related equipment for multiple sites. Managed work requests via helpdesk software. Trained and supervised site technicians on day-to-day operations. Assisted and trained end users on cutting-edge multimedia devices and programs. Computer Tech: Managed and oversaw personal computers and related equipment for multiple sites. Managed work requests via helpdesk software. Trained and supervised site technicians on day-to-day operations. Assisted and trained end users on cutting-edge multimedia devices and programs.



Venue of Scottsdale

• Security

  • 2005 - 2007

  Provide event security for events ranging from concerts to corporate events. Provide event security for events ranging from concerts to corporate events.



QuikTrip

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 2004 - Mar 2005

  Assistant Manager: Managed, scheduled and trained employees while conducting retail sales and inventory management. High priority given to customer service. Coordinated facility maintenance and vendor operations. Assistant Manager: Managed, scheduled and trained employees while conducting retail sales and inventory management. High priority given to customer service. Coordinated facility maintenance and vendor operations.



Target

• United States
• Retail
• 700 & Above Employee

• Team Leader

  • Dec 2002 - Aug 2003

  Front End Manager: Oversaw and coordinated computer systems repair, installations and upgrades. Managed, scheduled, and trained customer service personnel. Provided direct customer service support including conflict resolution. Front End Manager: Oversaw and coordinated computer systems repair, installations and upgrades. Managed, scheduled, and trained customer service personnel. Provided direct customer service support including conflict resolution.



CSK Auto Corporation

• Retail
• 100 - 200 Employee

• First Asst. Manger

  • Jun 2001 - Dec 2002

  June 2001 to December 2002 & August 2003 to July 2004Assistant Manager: Managed and trained associates in customer service and general automotive knowledge. Met budget targets through the management of staff, inventory and scheduling, while providing direct customer service by evaluating customer needs and creating solutions. June 2001 to December 2002 & August 2003 to July 2004Assistant Manager: Managed and trained associates in customer service and general automotive knowledge. Met budget targets through the management of staff, inventory and scheduling, while providing direct customer service by evaluating customer needs and creating solutions.



Federal Communication Group

• Lead Installer

  • Jun 2000 - Mar 2001

  Lead Cable Installer: Managed, trained and worked with personnel, installing commercial data equipment. Planned and coordinated projects to include schedule, budget and outlook. Informed customers when new products and product lines were available. Qwest Central Office equipment installation certified. Trained in Fiber Optic equipment. Lead Cable Installer: Managed, trained and worked with personnel, installing commercial data equipment. Planned and coordinated projects to include schedule, budget and outlook. Informed customers when new products and product lines were available. Qwest Central Office equipment installation certified. Trained in Fiber Optic equipment.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Multichannel Transmissions Systems Operator-Maintainer (31R)

  • Jul 1997 - Nov 1999

  Special Assistant to Signal Officer; Specialist; Team Leader. Planned, coordinated, trained and conducted special communication operations with over 800 personnel. Duties included set up, maintenance and operation of secured military voice and data communications networks. Acting network administrator for battalion computer network systems. Special Assistant to Signal Officer; Specialist; Team Leader. Planned, coordinated, trained and conducted special communication operations with over 800 personnel. Duties included set up, maintenance and operation of secured military voice and data communications networks. Acting network administrator for battalion computer network systems.