Melissa Hill
Project Manager at GO Journey, Inc.- Claim this Profile
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English -
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Bio
Credentials
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IC3 Digital Literacy Certification GS6 - Master
Certiport - A Pearson VUE BusinessNov, 2021- Sep, 2024 -
Learn Navigation Design Course
CodecademyNov, 2021- Sep, 2024 -
IC3 Digital Literacy Certification GS6 Master (All 3 levels)
Certiport - A Pearson VUE BusinessOct, 2021- Sep, 2024 -
Learn HTML
CodecademyOct, 2021- Sep, 2024 -
Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Sep, 2024 -
Customer Service Foundations
LinkedInSep, 2020- Sep, 2024 -
IC3 Digital Literacy Certification GS6 Level 1
Certiport - A Pearson VUE BusinessAug, 2020- Sep, 2024 -
USER EXPERIENCE
Interaction Design Foundation (IDF)Jun, 2019- Sep, 2024 -
Design Thinking
The Interaction Design FoundationMar, 2019- Sep, 2024 -
Adaptable
ClearFit Inc.Jun, 2018- Sep, 2024 -
Independent
ClearFit Inc.Jun, 2018- Sep, 2024 -
Risk Taker
ClearFit Inc.Jun, 2018- Sep, 2024 -
Microsoft Innovative Educator
MicrosoftJun, 2017- Sep, 2024 -
Entrepreneurship and Small Business Certification (ESB)
Certiport - A Pearson VUE Business
Experience
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GO Journey, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Project Manager
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2015 - Present
• Engaged C-Level, Leads, and Project Sponsors to validate project scope and stakeholders• Authorized Business Case, Project Plans, Schedules, and Budgets • Facilitated Project Team Onboarding to ensure accountability, responsibility, and productivity• Engaged with QA Leads to evaluate risk and how to develop mitigation plans and solutions• Executed Organizational Analysis to develop unified communication management plans• Managed team to certify project management and capability maturity model integration• Engaged internal and external stakeholders impacted by the project from initiation to close
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Project Manager
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2012 - 2015
• Lead strategic high-profile projects reporting to Portfolio & Program Management Office (PMO)• Utilized cloud-based project management software to manage a portfolio and programs• Engaged Project Analysts in validating scope, plans, budgets, and risks• Validated strategic cross-functional teams and engineered collaborative meetings for validation• Utilized strategic communication plans to provide information, learning, and project progress• Simulated organizational future-state using engagement and communication management • Developed regulatory and compliance matrix to ensure adherence in future-state
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Project Manager
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2010 - 2012
• Managed portfolio of ten projects simultaneously, engaging internal and external stakeholders• Led team meetings with senior management to update and track deliverables and progress• Reported key performance indicators (KPI) and tracked opportunities for improvement• Created future-state roadmaps that included metrics for success, Resource Allocation and Risk
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Project Manager
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2008 - 2010
• Portfolio & Program Management Office (PMO) Analyst• Analyzed operations to define current approach to project management and performance• Evaluated business requirements, metrics, and engaged department leads and SME’s• Consulted on PMO organizational design, roles, and staffing
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Education
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2000 - 2002
Marshall University
Master’s Degree, Corporate Training & Development, Minor: MIS -
1987 - 1991
West Virginia State University
Bachelor of Business Administration, Marketing
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