Mandeep Singh Loomba

Staffing Consultant at Armor People Link
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Canada Area, CA
Languages
  • English -

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Credentials

  • UGC NET
    University Grants Commission of India
    Sep, 2012
    - Nov, 2024

Experience

    • Canada
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Staffing Consultant
      • Jul 2018 - Present

      • Payroll Administration• Assist with registrations, by setting associates up for assessments, providing H&S information, coaching with WHMIS as needed.• Perform interviews to understand candidate's skills, and qualifications• Update the recruiting database with candidate information. Tagging candidates with the appropriate information to optimize searches when filling orders• Complete reference checking and criminal background checks• Update the recruiting database with candidate information. Tagging candidates with the appropriate information to optimize searches when filling orders• Ensure all documentations are scanned and attached to the associate's files• Providing customer service to clients and candidates and deal with questions

    • Utilities
    • 700 & Above Employee
    • Deputy Manager HR
      • Sep 2010 - Apr 2018

      Work in close collaboration with the department head to implement policies and procedures to continuously improve and maximize delivery and productivityAdvise and assist other departmental managers on interpretation and administration of human resource policies and programsProvide general information and services to employees on the interpretation of human resources policies, employee benefit programs and participate actively on various joint committeesComplete, verify and process forms and documentation for administration of benefits such as loans, advances, entitlements and employee group insuranceCo-ordinate employee performance appraisal programsCo-ordinate and assist with office administrative procedures and activitiesMaintain and update records of employee attendance, leave and overtime using manual and computerized systems and advise the central payroll team regarding confirmations and deductions on a monthly basisMaintain and effectively manage and monitor human resources records systems and ensure correct and complete employee personal and professional information is entered and stored in the system.Manage employee transfers or exit from the organization and ensure that end of service entitlement is processed on timeOrganize and attend various inter-departmental staff meetings, record and prepare minutes of meetings and track action itemsAssemble data and prepare periodic and special reports, prepare correspondence and other documentsCo-ordinate internal and external training activitiesCo-ordinate the activities of the company guest house including booking of accommodation, managing hospitality and coordinating repair and maintenance activitiesMaintain professional and technical knowledge by attending workshops, reviewing professional publications, establishing personal networks and participating in professional societiesEnsure compliance with local legislation and performing filing and record-keeping duties

    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Technical Trainer
      • Mar 2010 - Aug 2010

      Conducting training on pre process, process & systems for new hires as well as refresher training for existing staffResponsible for agents in OJT (On Job Training) and identifying the training needs and address them accordinglyMonitoring the progress of new hires / existing staffConducting evaluation process after the completion of the training and providing feedbackCreating training / process modules and update the modules basis the updatesMaintaining daily, weekly & monthly MIS reports for the training team. Preparing training calendars based on Operations and HR inputsResponsible for coordinating / conducting Process CertificationsResponsible for coordinating / conducting Performance Appraisals

    • Live Project
      • Dec 2008 - Jan 2009

      Project: - Agent Engagement for MDRT - 2009 Deliverables: -Identifying training needs of Agent Advisors of Max New York Life needed to qualify MDRT in the year 2009 & assisting the team in designing the Coaching &Mentoring tools for designated individuals as Coach for MDRT - 2009

    • Internship Project
      • Apr 2008 - Jun 2008

      Designing Learning Resource Guide & Competency Profile Deliverables: -Comprehensive learning resource guide for development of all the industry specific skills and behavioural and functional competencies. Detailed inputs in terms of:Action learning activitiesTraining programsE-Learning ProgramsCorporate University CoursesBooks, articles, periodicals, videosBest Practices resource book for relevant competency and skills developmentDeployment of the learning centre on existing online employee portalCompetency profile for Project Management, Business Development, Design and Marketing & Sales Teams

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Trainer
      • Mar 2005 - May 2006

      Designated Training Manager of India Centre under APAC regionResponsible for both sales-technical & sales-process training with minor focus on soft skills and inter personal communicationConducting training on pre process, process & systems for new hires as well as refresher training for existing staffMonitoring the progress of new hires / existing staffConducting evaluation process after the completion of the training and providing feedbackCreating training / process modules and update the modules basis the updatesMaintaining daily, weekly & monthly MIS reports for the sales operations team. Preparing training calendars based on local and global operations inputsResponsible for coordinating / conducting Technical Certifications

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Specialist Technical Support
      • Jun 2003 - Jan 2005

      Inbound voice-based technical support for Hewlett Packard USAUnderstanding of requirements or problem and propose an effective solutionMaintaining level of quality as per process specifications To troubleshoot, research and analyze customer problems with installation, operating system issues, network installation and fax connectivity Maintaining target levels of productivity and performance, as outlined by Team Manager in relation to Stack parameters

Education

  • Acess Employment / Sheridan College
    HR Bridging Program, Human Resources Management and Services
    2018 - 2018
  • Delhi University
    Master of Human Resource and Organizational Development, Human Resources
    2007 - 2009
  • Guru Gobind Singh Indraprastha Univeristy
    Bachelor, Information Systems (Honors Course)
    2000 - 2004
  • Don Bosco School , Alaknanda
    Senior School Certificate Examination;, English; Science with Computer Science
    1999 - 2000

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