Jackie M.

Technical Support Specialist at DesktopShipper
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, Washington, United States, US
Languages
  • English -

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Bio

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Credentials

  • Project Management Foundations: Communication
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Project Management Foundations: Small Projects
    LinkedIn
    Jun, 2021
    - Nov, 2024

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jul 2021 - Present

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Account Manager
      • Sep 2017 - Aug 2020

      Built reliable relationships with customers that lead to increased scope of business within a robust and diverse portfolio. Worked alongside customers in such verticals as food & bev, paper, beer & spirits, flatbed, and grass seed.

    • Sales Executive
      • Jun 2017 - Sep 2017

      Pursued new relationships to create a portfolio utilizing transactional negotiations.

    • United States
    • Retail
    • 700 & Above Employee
    • Store Sales Manager
      • Sep 2015 - Jun 2017

      • Attracted, hired, developed and retained top talent• Ensured proper scheduling to optimize store payroll and budget• Analyzed business and create/communicate clear action plans that optimize results• Ensured effective execution of all operational activities/tasks• Maintained policies and procedures and overall Store controls including Loss prevention/safety • Attracted, hired, developed and retained top talent• Ensured proper scheduling to optimize store payroll and budget• Analyzed business and create/communicate clear action plans that optimize results• Ensured effective execution of all operational activities/tasks• Maintained policies and procedures and overall Store controls including Loss prevention/safety

    • United States
    • Retail
    • 700 & Above Employee
    • Store Sales Manager
      • Oct 2012 - Sep 2015

      • Analyzed store reports and develop plans to increase sales and brand awareness• Maintained visually appealing and effective displays for the entire store.• Offered exceptional customer service to differentiate and promote the company brand.• Collaborated with customer service team members to give exceptional service throughout the entireshopping and purchasing experience.• Offered direction and gave constructive feedback to motivate team members.• Held each team member accountable for achieving brand and performance goals.• Built and maintained effective relationships with peers and upper management.• Recruited, hired, developed and retained retail talent for the company.• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximizesales

Education

  • Full Sail University
    Certificate, Cloud Networking
    2021 -
  • Everest College-Vancouver
    Associate of Science (A.S.)
    2005 - 2007

Community

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