Area Leader

• May 2022 - Present

Senior Operations NCO

• Jul 2018 - Present

Senior Reserve Component Career Counselor (RCCC) Policy Manager NCOIC for two star command; provides daily support to over 150 Active Component, United States Army Reserve and National Guard Career Counselors located at installations worldwide; Responsible for the oversight, reporting, training and functions of the Reserve Component Transition (RCT) Branch; Develops and maintains retention databases that show accomplishments, depicts trends, identifies errors and streamlines business practices within the RCT Branch; Research and respond to congressional inquiries and Inspector General (IG) complaints; Plans, prepares and executes quarterly training for enlisted and officer Career Counselors; Liaison to Soldiers transitioning into the Reserve Component (RC); Plans and executes all pilot programs. Maintain liaison with key staff sections at the United States Army Reserve Command (USARC): Office of the Chief, Army Reserve (OCAR); Deputy Chief of Staff, G-1 (DCS, G-1); Deputy Chief of Staff for Personnel (DCSPER), Soldier Support Institute (SSI); National Guard Bureau (NGB); Human Resources Command (HRC); and the 84th United States Army Reserve Readiness Training Command (USARRTC) regarding retention and transition issues. Managed the annual budget of$150,000.00 by allocating funds for marketing materials and necessary travel for expenses for over 55 personnel. Manage projects for new system implementation from development, model office testing and release. Ensured training for new systems was prepared and conducted prior to system roll out dates. Adhere to and supported all EO and Sexual Harassment programs and served as the lead project manager on all systems and policy updates. Manage and implement change as necessary based on policy and regulatory guidance.

Senior Army Reserve Component Career Counselor

• Oct 2016 - Jun 2018

Senior advisor to the command on all Reserve Component (RC) transition matters for the 10th Mountain Division (LI)and Fort Drum.-Adhered to and supported all EO and Sexual Harassment programs-Supervised the interviews and counseling of all eligible separating Soldiers from the active component concerning their benefits and continued Army career within the Army Reserves and Army National Guard-Assigned transition missions and supervised the RC transitions briefings, training, and inspections; conducts briefings to all commands, and supports the Soldier for Life Program-Interpreted Human Resource policy and regulatory guidance-Ensured all Reserve Component Career Counselor have necessary access to accomplish missions-Managed the team's access to Human Resource Systems that are used daily, such as, Soldier Management System,Individual Training and Resource System, Personnel Network, Reenlistment Eligibility Data Display, Web Request

Area Leader

• Jun 2014 - Oct 2016

-Practiced leadership skills and communicated clearly team goals-Managed office administration duties- Adhered to and supported all EO and Sexual Harassment programs-Supervised, managed, and evaluated the performance of 11 Army Reserve Career Counselors (ARCCs)-Managed Area retention missions and tracked mission accomplishment statistics-Ensured Soldiers received training to meet mission requirements- Fostered relationships with supported units' leadership and other accessioning agencies-Organized team activities that created a solid working team and establish excellent team cohesion-Performed quality checks on all transfer, reenlistment, and extension documents to ensure error free actions-Developed an Area Yearly Training Calendar -Maintained access and working ability of retention supported systems/applications-Achieved Area IRR to SELRES and Army Reserve Reenlistment missions-Master Resiliency Trainer-Conducted interviews and made recommendations for the hiring of new Career Counselors-Executed Human Resource actions such as record verification, physical and medical readiness and reviewed Soldier records for promotion potential-Selected over my peers to attend additional training and was eventually selected for a career broadening assignment as a Senior Reserve Component Career Counselor

Army Reserve Career Counselor

• Feb 2014 - Jun 2014

-Provided life cycle career management to Army Reserve Soldiers-Managed and executed supported units’ reenlistment programs -Achieved all assigned retention missions-Assisted with achievement of the Individual Ready Reserve (IRR) to Selected Reserve (SELRES) transition mission-Supported officer career management (OCM) -Assisted commanders with their annual retention plan, sponsorship program, nonparticipant (NP) prevention and recovery, and selection and training of Duty Appointed Reenlistment Noncommissioned Officers (DARNs) -Assisted with the transfer of IRR Soldiers to SELRES units-Reenlisted first term and careerist Soldiers-Assist with unit sponsorship and NP recovery programs -Provide referrals for officer and warrant officer producing programs -Area Master Trainer-Provided first line support of automation systems that included local and network printer configuration, Microsoft Excel, Word and Access configuration and management

Army Reserve Career Counselor

• Aug 2012 - Feb 2014

-Provided life cycle career management to Army Reserve Soldiers-Managed and executed supported units’ reenlistment programs -Achieved all assigned retention missions -Assisted with achievement of the Individual Ready Reserve (IRR) to Selected Reserve (SELRES) transition mission-Supported officer career management (OCM) -Assisted commanders with their annual retention plan, sponsorship program, nonparticipant (NP) prevention and recovery, and selection and training of Duty Appointed Reenlistment Noncommissioned Officers (DARNs) -Assisted with the transfer of IRR Soldiers to SELRES units- Reenlisted first term and careerist Soldiers-Assist with unit sponsorship and NP recovery programs -Provide referrals for officer and warrant officer producing programs -Area Master Trainer-Provided first line support of automation systems that incldued local and network printer configuration, Microsoft Excel, Word and Access configuration and management

Theater Retention NCO

• Dec 2011 - Aug 2012

Afghanistan-Managed and executed reenlistment and extension programs-Trained and advised Unit Leadership and Duty Appointed Retention Non-Commissioned Officers (NCO's) of their responsibilities-Achieved all Retention and Transition missions as assigned-Provided career counseling to Soldiers through individual counseling and unit presentations using Human Resource Systems to verify eligibility-Developed monthly and quarterly calendar and travel requirements maintained care and accountability for all assigned equipment-Developed and maintained record keeping systems for transient units, performed other duties as directed by the Theater Retention ManagerServed as Assistant Theater Retention Manager-Assigned as United States Forces Afghanistan-Reserve Component Information Assurance Officer-Managed accountability of and supported all network computers, scanners, printers and telecommunications equipment

Accessions Career Counselor

• Sep 2009 - Dec 2011

-Interviewed, counseled and qualified potential applicants for enlistment eligibility, conducted interviews, explained benefits, provided incentives and benefits information to potential applicants and family members when required-In addition, briefed all applicants on the testing and processing procedures necessary for enlistment, collected documentation, prepared and processed enlistments documents, distributed and displayed Army Reserve publicity material, maintained enlistment publications and administrative files, prepared enlistment reports and provided performance data to leadership team-Provided active directory user and computer account maintenance support-Reimaged computers to new operating systems in accordance with US Army information technology guidelines-Provided desktop software, hardware and peripheral equipment support-Created, ran and connected new network cables from office locations to telecommunications closets-Managed telecommunications equipment and ensured all items were online and worked as on-site support when higher echelon entities needed assistance

Army Reserve Career Counselor

• Jun 2006 - Sep 2009

-Provided life cycle career management to Army Reserve Soldiers-Managed and executed supported units’ reenlistment programs -Achieved all assigned retention missions -Assisted with achievement of the Individual Ready Reserve (IRR) to Selected Reserve (SELRES) transition mission-Supported officer career management (OCM) -Assisted commanders with their annual retention plan, sponsorship program, nonparticipant (NP) prevention and recovery, and selection and training of Duty Appointed Reenlistment Noncommissioned Officers (DARNs) -Assisted with the transfer of IRR Soldiers to SELRES units-Reenlisted first term and careerist Soldiers-Assist with unit sponsorship and NP recovery programs -Provide referrals for officer and warrant officer producing programs -Area Master Trainer-Provided first line support of automation systems that included local and network printer configuration, Microsoft Excel, Word and Access configuration and management

Telecommunications Analyst

• Feb 1989 - Jan 2010

-Installed and managed Avaya telephone equipment, servers, voicemail systems and supported all other telecommunications servers-Managed active directory user accounts, domains and other network managed equipment-Installed, programmed and monitored Aspect Telecommunications call flow processes, equipment and user accounts-Worked daily to support NICE call recording equipment, network servers and data back up procedures-Interacted daily with employees and all levels and created a positive work environment-Created and maintained rapport with telecommunications vendors to evaluate and possibly install additional equipment and software.-Ensured telecommunications closets were kept organized, cleaned and that all punch down blocks, network switches, routers and patch panels were labeled accordingly- Worked with multiple vendors on various projects and ensured approved projects were kept on track and within approved budgets-Worked with internal units to identify and maintain service goals

Held Various Titles

• Mar 1985 - Jun 2006

During this time frame, I served as a Self Propelled Field Artillery Systems Mechanic, Track Commander, Section Sergeant, Platoon Sergeant, Motor Pool Sergeant and acting Area Leader. I served in a few different units, such as, 4/20 Field Artillery, 310th LEM, 406th CSSB, 431st QM Company. Further details are available on request. During this time frame, I served as a Self Propelled Field Artillery Systems Mechanic, Track Commander, Section Sergeant, Platoon Sergeant, Motor Pool Sergeant and acting Area Leader. I served in a few different units, such as, 4/20 Field Artillery, 310th LEM, 406th CSSB, 431st QM Company. Further details are available on request.