Experience

CVS Target Pharmacy
• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Pharmacy Technician in Training

  • Dec 2022 - Present


State of Indiana

• United States
• Government Administration
• 700 & Above Employee

• IOT Computer Scheduler

  • Feb 2017 - May 2022

  CA7/11 Job scheduler and Computer Operator CA7/11 Job scheduler and Computer Operator



Cognizant

• Uzbekistan
• Education
• 1 - 100 Employee

• System Administrator

  • Mar 2015 - Jun 2016

  Transferred data information from the old Service Desk (HPSM) system to accommodate organization technological change to the Service Now (Swivel Desk) Ticket system. Reviewed each service desk ticket and determine whether it needed to be updated to ensure consistency or to be followed up by a Helpdesk technician based on customer need. Organized tickets that needed further action taken into a table spread sheet and sent to management for review. Further communication sent to other cross-functional to ensure appropriate follow up actions were taken to fulfill customer commitments. Show less



CNO Financial Group

• United States
• Insurance
• 700 & Above Employee

• System Administrator (Scheduling)

  • Jan 1999 - Mar 2015

  Responsible for maintaing all of the production and model office setup for the day to day operations via Zeke/Zebb, that includes setting up batch drivers for the LifePro systems via QTP. Create and maintain documentation, Created training material, Verified each month the accuracy of the documentation, Audit submitted jobs each month to verify they were process correctly, Report to the next shift turnover status, Received Green Ribbon award for Recognizing Excellence. Responsible for maintaing all of the production and model office setup for the day to day operations via Zeke/Zebb, that includes setting up batch drivers for the LifePro systems via QTP. Create and maintain documentation, Created training material, Verified each month the accuracy of the documentation, Audit submitted jobs each month to verify they were process correctly, Report to the next shift turnover status, Received Green Ribbon award for Recognizing Excellence.



Computer Science Corporation

• Computer Networking Products
• 400 - 500 Employee

• Production Support Specialist

  • Feb 1997 - Jan 1999

  Assure the production processing environment is properly maintained. Provided a high level of service and support for the user community.Schedule new and existing jobs. Verify production job using CA7/11 to ensure proper execution, Assist with daily balancing or application reports required for the day to day operations.Trained two people in Quebec Canada on CA7/11 for one month Assure the production processing environment is properly maintained. Provided a high level of service and support for the user community.Schedule new and existing jobs. Verify production job using CA7/11 to ensure proper execution, Assist with daily balancing or application reports required for the day to day operations.Trained two people in Quebec Canada on CA7/11 for one month



The Netherlands Insurance Company

• Lead Production Control Technician

  • Jan 1992 - Nov 1997

  Assure the production processing environment is properly maintained. Provided a high level of service and support for the user community.• Schedule new and existing jobs, Verify production job using CA7/11 to ensure proper execution, Assist with daily balancing and application reports required for the day to day operations, Create and maintain spreadsheets on Lotus of all balancing tasks which resulted in cost and time savings. Trained co-workers in use of Lotus 1-2-3 spreadsheets. Assure the production processing environment is properly maintained. Provided a high level of service and support for the user community.• Schedule new and existing jobs, Verify production job using CA7/11 to ensure proper execution, Assist with daily balancing and application reports required for the day to day operations, Create and maintain spreadsheets on Lotus of all balancing tasks which resulted in cost and time savings. Trained co-workers in use of Lotus 1-2-3 spreadsheets.