Ms. Bre H.

Director at Atlanta Metropolitan State College (Official)
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE
Languages
  • English -

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Credentials

  • CCNA
    Cisco
    Oct, 2022
    - Oct, 2024
  • Cisco Certified Entry Networking Technician (CCENT)
    Cisco
    Oct, 2022
    - Oct, 2024
  • NETWORK SECURITY ASSOCIATE NSE II
    Fortinet
    Apr, 2023
    - Oct, 2024
  • NETWORK SECURITY ASSOCIATE NSE I
    Fortinet
    Apr, 2022
    - Oct, 2024

Experience

    • Director
      • Aug 2021 - Present

      HCOP- Director Allied Health Professional Career HCOP- Director Allied Health Professional Career

  • Bundles Of Blessings
    • Atlanta, Georgia, United States
    • Chief Executive Officer
      • Feb 2019 - Present

      Bundles of Blessings is a EIN registered nonprofit for the community of Clayton and South Fulton Counties. Financial literacy, budget building and community resources are the main focus. Bundles of Blessings is a EIN registered nonprofit for the community of Clayton and South Fulton Counties. Financial literacy, budget building and community resources are the main focus.

  • InterDev
    • Greater Atlanta Area
    • Systems Engineer II
      • Nov 2019 - Mar 2021

      • Support relating to issues with the internal systems and network infrastructure. • Support services for Microsoft related technologies: Windows Server, Exchange, SharePoint, etc. • Uses ConnectWise automate to remotely connect to PCs, deploy software packages, patches, and updates. • Support of Firewall and SAN systems. • Active Directory for user account configuration, setting up domains, organizational units, assigning groups, group policies, etc. • Support for desktops… Show more • Support relating to issues with the internal systems and network infrastructure. • Support services for Microsoft related technologies: Windows Server, Exchange, SharePoint, etc. • Uses ConnectWise automate to remotely connect to PCs, deploy software packages, patches, and updates. • Support of Firewall and SAN systems. • Active Directory for user account configuration, setting up domains, organizational units, assigning groups, group policies, etc. • Support for desktops, laptops, mobile devices, printers, and computer peripherals. • Development of implementation and design of hardware and software • Office 365 administration, delegating access, creating permissions and eliminating cloud issues. • Remote access solution support: VPN, Terminal Services, and Citrix. Show less • Support relating to issues with the internal systems and network infrastructure. • Support services for Microsoft related technologies: Windows Server, Exchange, SharePoint, etc. • Uses ConnectWise automate to remotely connect to PCs, deploy software packages, patches, and updates. • Support of Firewall and SAN systems. • Active Directory for user account configuration, setting up domains, organizational units, assigning groups, group policies, etc. • Support for desktops… Show more • Support relating to issues with the internal systems and network infrastructure. • Support services for Microsoft related technologies: Windows Server, Exchange, SharePoint, etc. • Uses ConnectWise automate to remotely connect to PCs, deploy software packages, patches, and updates. • Support of Firewall and SAN systems. • Active Directory for user account configuration, setting up domains, organizational units, assigning groups, group policies, etc. • Support for desktops, laptops, mobile devices, printers, and computer peripherals. • Development of implementation and design of hardware and software • Office 365 administration, delegating access, creating permissions and eliminating cloud issues. • Remote access solution support: VPN, Terminal Services, and Citrix. Show less

  • Wipro Limited
    • Buckhead, Georgia
    • Systems Administrator
      • Aug 2018 - Aug 2019

      ● Demonstrated excellent working knowledge of Linux system and proficiency in network troubleshooting ● Manage storage device, logical volumes and file systems ● Efficient performance management and analytical skills ● Displayed ability to access security files, file systems and network, Service Now ticketing system and provide Window and Java updates ● Submit recommendations towards process improvement in order to enhance overall efficiencies ● Demonstrated excellent working knowledge of Linux system and proficiency in network troubleshooting ● Manage storage device, logical volumes and file systems ● Efficient performance management and analytical skills ● Displayed ability to access security files, file systems and network, Service Now ticketing system and provide Window and Java updates ● Submit recommendations towards process improvement in order to enhance overall efficiencies

  • The Home Depot
    • Atlanta, Georgia
    • Tier I & II
      • Feb 2016 - Aug 2018

      ● Handled problem recognition, research, isolation, resolution and followed-up for routine user problems while including other technical personnel on more complex problems ● Monitored and tracked all phases of help desk support and prioritize and escalate issues, where required ● Provided on-the-job side-by-side training and tutorials to help staff and clients ● Handled problem recognition, research, isolation, resolution and followed-up for routine user problems while including other technical personnel on more complex problems ● Monitored and tracked all phases of help desk support and prioritize and escalate issues, where required ● Provided on-the-job side-by-side training and tutorials to help staff and clients

    • Paraprofessional/ Desktop Troubleshooting Assistant
      • Jan 2015 - Feb 2018

      Establish curriculum for education and reinforcement. Assist and tailor internet activities for education purposes Assist with customer communication virtually to ensure participation success in programs and events Facilitate initial point of contact with employer to ensure virtual creating of employment opportunities on a continuous basis Windows 7 & 8 Printer/Scanner hardware PC & Network Technology Establish curriculum for education and reinforcement. Assist and tailor internet activities for education purposes Assist with customer communication virtually to ensure participation success in programs and events Facilitate initial point of contact with employer to ensure virtual creating of employment opportunities on a continuous basis Windows 7 & 8 Printer/Scanner hardware PC & Network Technology

Education

  • Pacific Institute of Technology
    Vocational, CCNA
    2022 - 2025
  • Pacific institute of technology
    CCENT, Information Technology
    2022 - 2025
  • THE UNIVERSITY OF WEST FLORIDA
    Bachelor’s Degree, Psychology
    2001 - 2005

Community

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