Experience

ViSalus Sciences

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Promoter Relations

  • Feb 2012 - Present

  Making an inspirational impact on the lives of many. By providing education in the success of Independant Business owners. Upholding Vi culture and Values of one of the most amazing organizations ever. BRING YOUR "A" GAME! Making an inspirational impact on the lives of many. By providing education in the success of Independant Business owners. Upholding Vi culture and Values of one of the most amazing organizations ever. BRING YOUR "A" GAME!



tng worldwide

• Wholesale
• 1 - 100 Employee

• Customer Service/Sales

  • Nov 2011 - Feb 2012

  Processing customer orders via the Beauty Book/Industry Source catalog. Upselling exclusive and promoted products to beauty industries all over the U.S. Processing customer orders via the Beauty Book/Industry Source catalog. Upselling exclusive and promoted products to beauty industries all over the U.S.



ACN

• United States
• Telecommunications
• 700 & Above Employee

• Operations

  • Apr 2004 - Dec 2009

  Local/LD Provisioner ACN Privately Held; 1001-5000 employees; Telecommunications industry April 2004 – 2009 (5years 1 month) 06/2006-12/2009 American Communications Net. Farmington Hills, MI Local Provisioner I  Order Validation, review and repair rejected and incomplete local orders, identify and escalate orders that have missed deadlines.  Work with internal and external teams to resolve system and provisioning issues.  Capture trends and provide analysis to effectively reduce rejects and incomplete orders. Consumer Affairs/Regulatory Specialist III ACN Privately May 2005 – June 2006 (1 year 2 months)  Follow-up on all complaints and ensure the proper resolution has been initiated.  Initiating dialog with the consumer to verify all information pertaining to the dispute and possibly assist in resolution.  Tracking all slam allegations from a Regulatory body or Consumer Affairs for the departments monthly legal report.  Respond to all complaints received within time lines defined and delivered to the Legal Department in a timely manner.  Capture trends and provide analysis to effectively reduce customer complaints and slam allegations.  Assisted management in analyze existing Consumer Affairs business processes and procedures for quality, efficiency, and effectiveness, and recommend improvement opportunities to decrease regulatory issues and complaints. Representative Services Specialist II/Team Lead ACN April 2004 – May 2005 (1 year 2 months)  Answering a high volume of incoming calls daily, assisting co-workers with escalations or issues.  Assisting representatives with information on policy inquiry, case-follow-up/resolution provide proactive information to ensure they run a successful business.  Being a reliable source of information for the team when supervisor assistance is unavailable.  Processing orders, payments, renewals and order tracking. Show less