Building CSM / AM

• Oct 2023 - Present

Senior Account Director Enterprise & MM

• Oct 2021 - Oct 2023

• Manage the growth business for Enterprise & Mid-market accounts for west • Job includes conducting Monthly/Quarterly/Yearly reviews with CEOs/CHROs, Running scaled sessions and enhance Customer experience, Mapping customer Executive leadership with LinkedIn Leadership • Work in PODs with CSMs and Cross Functional partners, leverage their expertise to have executive briefings and demos • Selling 3 key products from LinkedIn suite – Talent Solutions, Learning Solutions & Glint • Key… Show more • Manage the growth business for Enterprise & Mid-market accounts for west • Job includes conducting Monthly/Quarterly/Yearly reviews with CEOs/CHROs, Running scaled sessions and enhance Customer experience, Mapping customer Executive leadership with LinkedIn Leadership • Work in PODs with CSMs and Cross Functional partners, leverage their expertise to have executive briefings and demos • Selling 3 key products from LinkedIn suite – Talent Solutions, Learning Solutions & Glint • Key Stakeholders include CEOs / CHROs/ TA Heads / L&D Heads / Procurement team • Managing a $ 1 Mn book Notable Contributions & Achievements • FY’20 – The focus was shifted to Churn Mitigation due to the onset of Covid Pandemic, managed to have 0 logo churn • FY’21 – 163% Annual achievement, 2nd in the group Pan India, Won the prestigious Presidents Club award • FY’22 – 118% of Annual achievement (amongst top 5 in the group pan India) • Cross-sold LinkedIn Learning in a few Marquee logos • DIBs Ambassador - Leading the Diversity Inclusion and Equity Program for West. Culture Champion lead. Event Organiser - Lead multiple Customer Events internally to drive key business outcomes. As a part of my extended responsibility, I also coach new joiners in their initial journey at LinkedIn

Account Director

• Jan 2020 - Oct 2021

Relationship Manager

• Jun 2019 - Jan 2020

Senior Account Manager

• Apr 2019 - Jun 2019

Account Manager

• Apr 2017 - Mar 2019

Account mapping and strategic relationship building with leading BFSI clients at CEO/CIO Level Responsible to deliver $ 3 mn business annually Positioning solutions from Wipro Family and partners to named clients; to solve business problems. Part of the IMS Line of Business – one of the largest LOBs within the organization Working closely with the pre-sales technical teams, delivery teams to achieve solution objectives. Handling critical customer escalations to improve CSAT… Show more Account mapping and strategic relationship building with leading BFSI clients at CEO/CIO Level Responsible to deliver $ 3 mn business annually Positioning solutions from Wipro Family and partners to named clients; to solve business problems. Part of the IMS Line of Business – one of the largest LOBs within the organization Working closely with the pre-sales technical teams, delivery teams to achieve solution objectives. Handling critical customer escalations to improve CSAT, preparation of business cases and case studies. Managing the entire life cycle of sales process till the project completion. Commercial plus contractual negotiations with clients. Notable Contributions & Achievements Only member to get the Grade Progression (Promotion), in the team, within 18 months of joining Consistently overachieved Quarter on Quarter numbers Strategically improved the revenue by 15%, by improving the margins for all the renewal deals.

Corporate Account Manager

• Feb 2017 - Jun 2017

Manager - Corporate Connect

• Nov 2015 - Feb 2017

B2B Sales Reach out to the HR Directors, CHROs, Head HRs of companies and help them understand the product Responsible for B2B Sales, to drive revenue for IIM Jobs Designing and implementing the sales strategies to achieve the targets, Maintaining excellent relations with clients to generate avenues for further business Interaction with individuals / key influences among corporate for ascertaining requirements, making presentations & delivering need based product solutions… Show more B2B Sales Reach out to the HR Directors, CHROs, Head HRs of companies and help them understand the product Responsible for B2B Sales, to drive revenue for IIM Jobs Designing and implementing the sales strategies to achieve the targets, Maintaining excellent relations with clients to generate avenues for further business Interaction with individuals / key influences among corporate for ascertaining requirements, making presentations & delivering need based product solutions, identifying new market and segments for promoting the company's products Customer Relationship Management Show less B2B Sales Reach out to the HR Directors, CHROs, Head HRs of companies and help them understand the product Responsible for B2B Sales, to drive revenue for IIM Jobs Designing and implementing the sales strategies to achieve the targets, Maintaining excellent relations with clients to generate avenues for further business Interaction with individuals / key influences among corporate for ascertaining requirements, making presentations & delivering need based product solutions… Show more B2B Sales Reach out to the HR Directors, CHROs, Head HRs of companies and help them understand the product Responsible for B2B Sales, to drive revenue for IIM Jobs Designing and implementing the sales strategies to achieve the targets, Maintaining excellent relations with clients to generate avenues for further business Interaction with individuals / key influences among corporate for ascertaining requirements, making presentations & delivering need based product solutions, identifying new market and segments for promoting the company's products Customer Relationship Management Show less

Sales, Campus Placement

• Jun 2015 - Oct 2015

Explored the BFSI sector dealing in Mutual Funds Explored the BFSI sector dealing in Mutual Funds

Sales Engineer - Exports

• May 2012 - May 2013

Responsible for sales in Middle East region. Track leads, cold calls, going and meeting the prospects and closing the calls.. Responsible for sales in Middle East region. Track leads, cold calls, going and meeting the prospects and closing the calls..

Planning, Monitoring, Contracts.

• Feb 2010 - Feb 2012

Project Management: Project Coordinator, ensuring proper documentation, follow up with the different departments and Ensuring timely delivery of any site requirement Activities such as preparing MIS, Budgets, Presentations, Daily reports, Site Visits Contracts & Tendering: Reading the Contract document thoroughly & preparing the Salient Features Follow-up with the client till the award of the Contract, Client Correspondence after the award of the Contract Attending the… Show more Project Management: Project Coordinator, ensuring proper documentation, follow up with the different departments and Ensuring timely delivery of any site requirement Activities such as preparing MIS, Budgets, Presentations, Daily reports, Site Visits Contracts & Tendering: Reading the Contract document thoroughly & preparing the Salient Features Follow-up with the client till the award of the Contract, Client Correspondence after the award of the Contract Attending the Pre-Bid Meetings Show less Project Management: Project Coordinator, ensuring proper documentation, follow up with the different departments and Ensuring timely delivery of any site requirement Activities such as preparing MIS, Budgets, Presentations, Daily reports, Site Visits Contracts & Tendering: Reading the Contract document thoroughly & preparing the Salient Features Follow-up with the client till the award of the Contract, Client Correspondence after the award of the Contract Attending the… Show more Project Management: Project Coordinator, ensuring proper documentation, follow up with the different departments and Ensuring timely delivery of any site requirement Activities such as preparing MIS, Budgets, Presentations, Daily reports, Site Visits Contracts & Tendering: Reading the Contract document thoroughly & preparing the Salient Features Follow-up with the client till the award of the Contract, Client Correspondence after the award of the Contract Attending the Pre-Bid Meetings Show less