Mrs Mellissa Daniel
Executive Administrative Assistant Office Manager at Westbrook Partners- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Cabin Crew
TUI
Experience
-
Westbrook Partners
-
United States
-
Real Estate
-
1 - 100 Employee
-
Executive Administrative Assistant Office Manager
-
Oct 2021 - Present
- Manage professional and personal scheduling for three managing principals, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics. - Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives. - Manage, coordinate, and arrange senior executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination. - Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business. - Organize team communications and plan events, both internally and offsite. - Plan and orchestrate work to ensure the senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld. Show less
-
-
-
Anabas Welcome
-
United Kingdom
-
Facilities Services
-
1 - 100 Employee
-
Guest Experience Manager
-
Apr 2021 - Nov 2021
Company: Westbrook Partners & MAPPEnsure that the site is always effectively managed and staffed to the correct PAR levels and manage the efficient day-to-day operation of the site.Responsible for monitoring daily pre and post opening procedure standards (setup and clean-up).Evaluate employee performance and identify hiring and training needs.Responsible for overseeing stock control, ordering and deliveries.Oversee the Concierge process for maintaining a service delivered by external parties, including, but not limited to: housekeeping, florists, laundry and dry cleaning, catering, business support services, maintenance, personal trainers, massage therapists, etc. and coordinate Resident's use of all such services.To adhere to budgetary and expenditure constraints and ensure awareness among other members of staff; Ensure that site financial targets are set and communicated to all members of the team.Responsible for overseeing the ordering of all goods and services.Maintaining a close liaison with the Accounts Department with regards to the resolution of all payment queries.Developing and maintaining interpersonal relationships with colleagues and Residents.Fostering a professional and productive work environment, by having knowledge of Residents and their business needs; aiding, networking and generally going above and beyond to ensure a positive experience for all Residents.Conduct viewings with potential Residents and assist the Sales team with sales process.Be proactive with events programme and management of each House, assisted by the Events team. Show less
-
-
Corporate Receptionist
-
Dec 2019 - Mar 2021
Company: Allied World Assurance Meeting and greeting a range of VIPs and CEOs.Reservation of meeting rooms on a computerised meeting room booking system.Meeting and greeting clients in reception. Ensuring clients receive VIP treatment.Liaising with other receptionist, the catering team and the AV team.Liaising with the PAs and executive director.Assisting in the co-ordination and preparation of meeting rooms.Booking couriers.Administration Adhoc duties; creating and submitting Executive expenses. Booking catering facilities – organising lunches and liaising with catering team.Having an eye for detail and checking rooms are perfect each time. Show less
-
-
Elite Corporate Receptionist
-
Nov 2019 - Dec 2019
Company: Office Concierge Head Office Meeting and greeting a range of VIPs and CEOs.Reservation of meeting rooms on a computerised meeting room booking systemMeeting and greeting clients in reception. Ensuring clients receive VIP treatment,Liaising with other receptionist, the catering team and the AV team.Liaising with the PAs and executive director. Assisting in the co-ordination and preparation of meeting rooms. Booking couriersAdministration Adhoc dutiesBooking catering facilities – organising lunches and liaising with catering team.Having an eye for detail and checking rooms are perfect each time. Show less
-
-
-
Kenwood Travel
-
United Kingdom
-
Travel Arrangements
-
1 - 100 Employee
-
Reservation Support Executive
-
Nov 2017 - Sep 2019
Ensured smooth running daily operations of the company. Managed phone calls and correspondence (e-mail, letters, packages etc. Handled client queries via calls and e-mails. Greeted visitors and directed those to appropriate offices. Provided administrative support to the sales team. Participated in a work trip to Florida which allowed me to create marketing content for Kenwood Travel's web blog. Assisted with customer complaints and interactive with client's on Kenwood Travel's holiday feedback network. Show less
-
-
-
TUI
-
Germany
-
Travel Arrangements
-
700 & Above Employee
-
Cabin Crew
-
Mar 2017 - Oct 2017
Attended pre-flight briefing 30 minutes prior report time, advising on route, weather, number of passengers, emergency procedures, service etc. Carried out emergency equipment checks and security check on board the aircraft. Announced and demonstrated emergency and safety procedures such as; use of seat belts, life jackets and oxygen masks. Checked aisles within the cabin to verify that passengers have complied with statutory regulations prior take-offs and landing. Attended pre-flight briefing 30 minutes prior report time, advising on route, weather, number of passengers, emergency procedures, service etc. Carried out emergency equipment checks and security check on board the aircraft. Announced and demonstrated emergency and safety procedures such as; use of seat belts, life jackets and oxygen masks. Checked aisles within the cabin to verify that passengers have complied with statutory regulations prior take-offs and landing.
-
-
-
Interactive Resorts
-
United Kingdom
-
Travel Arrangements
-
1 - 100 Employee
-
Administrative Assistant
-
Sep 2016 - Feb 2017
Dealt with aftersales; selling ski extras through varies tour operators. Took client’s holiday payments. Answered client queries through Interactive Resorts message centre. Dealt with aftersales; selling ski extras through varies tour operators. Took client’s holiday payments. Answered client queries through Interactive Resorts message centre.
-
-
-
Tropical Sky
-
United Kingdom
-
Travel Arrangements
-
1 - 100 Employee
-
Commerical Executive & Marketing Assistant
-
Jul 2014 - Jul 2015
Ensure all flights, hotels and excursions bookings were confirmed. Ensure bookings and enquires were well monitored and managed. Provide support to the sales team with any price and other enquires. Marketing Assistant Upload web information. Manage the company’s social media accounts to connect with people. Uploaded and maintained special offer promotions across websites. Ensure all flights, hotels and excursions bookings were confirmed. Ensure bookings and enquires were well monitored and managed. Provide support to the sales team with any price and other enquires. Marketing Assistant Upload web information. Manage the company’s social media accounts to connect with people. Uploaded and maintained special offer promotions across websites.
-
-
Education
-
2012 - 2016
University of Brighton
Bachelor’s Degree, International Travel Management -
2010 - 2012
NWK college
College, Tourism and Travel Services Management
Community
