Experience

ManpowerGroup Deutschland

• Germany
• Human Resources Services
• 100 - 200 Employee

• Service Delivery Director

  • May 2022 - Present



ManpowerGroup

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Global Delivery and Account lead

  • Mar 2021 - May 2022

  Work with team members in the Global Sales Operations Hub to drive delivery consistency and excellence across geographies for Global Enterprise accounts. Coach and mentor team members Lead delivery projects Work with local teams to determine root cause of delivery issues Share best practices across geographies Planning/workload balance and training in Field Glass, Microsoft Dynamics, Bullhorn and Beeline. Drive performance excellence/continuous improvement Ensure efficiency/customer satisfaction for internal and external customers First point of escalation for all issues with Account & Delivery Excellence arm of Global Concierge team.



Experis/Manpower Group

• Staffing and Recruiting
• 300 - 400 Employee

• Account Manager

  • Oct 2018 - Mar 2021

  Experis, ManpowerGroup has a global strategic partnership with IBM that spans more than 50 countries. This relationship includes services and engagements across the ManpowerGroup portfolio, including professional resourcing, outsourced solutions, and managed services. Experis has 3 primary initiatives when working with IBM • Find creative ways to save IBM money • Help drive additional revenue • Extend IBM’s delivery capabilities through our Blue Bench Initiative Experis, ManpowerGroup has a global strategic partnership with IBM that spans more than 50 countries. This relationship includes services and engagements across the ManpowerGroup portfolio, including professional resourcing, outsourced solutions, and managed services. Experis has 3 primary initiatives when working with IBM • Find creative ways to save IBM money • Help drive additional revenue • Extend IBM’s delivery capabilities through our Blue Bench Initiative



Experis

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Business and Sales Enablement Analyst Lead

  • Dec 2017 - Oct 2018

  Responsibilities SalesStrong front-end of sales process to help shape Client’s vision of where we can help (staff augmentation or project). Goals include: more heads-up on orders, Client positions staff augmentation and Experis solutions. (Opportunities without early involvement always end up as staff augmentation sent to all suppliers). Procurement Strong sponsorship from client’s internal Procurement department. The support of our success: metrics and feedback of performance against our competitors, help to position Experis with LOB hiring managers Delivery Strong relationships with Services. This dynamic means that Experis has a voice when clients provides a solution. We are at the table as a result of this channel.



Experis India

• India
• Staffing and Recruiting
• 200 - 300 Employee

• Sales and Business Development

  • Oct 2016 - Oct 2018

  About us-Experis IT is a part of Manpower Group.-Manpower Group is MNC based Company founded in 1948 with world’s workforce experts, creating innovative workforce solutions for more than 65 years now.Its a fortune 500 Company. -Manpower Group is a 22 billion USD with its presence in 80 countries. -Its headquarter is in (Milwaukee ,United States)My Roles and Responsibility:• Responsible for Acquisition/ Maintaining of New/Existing clients• Front ending of client to address issues & service process.• Holding monthly meetings with clients & deputies for quality & service survey.• Studying the future growth prospect in clients business & targeting for new business leads.• Analyzing of services rendered to our client & deputies, in terms of recruitment,• taking care of timely invoice raising & collection from the client so that payout can be done as per the TAT.