James Wong
Community Recovery and Resilience Officer at Southern Downs Regional Council- Claim this Profile
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Bio
Credentials
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Person-Centred Emergency Preparedness (P-CEP) Facilitator Training
Centre for Continuing EducationDec, 2022- Nov, 2024 -
Certificate in Engagement
International Association for Public Participation (IAP2) AustralasiaJul, 2022- Nov, 2024 -
Health Emergencies Programme - COVID-19: Operational Planning Guidelines and COVID-19 Partners Platform to Support Country Preparedness and Response
World Health OrganizationJan, 2020- Nov, 2024 -
Core Cultural Learning: Aboriginal and Torres Strait Islander Australia (Core) Foundation Course
Australian Institute of Aboriginal and Torres Strait Islander StudiesJan, 2019- Nov, 2024 -
Managing Vicarious Trauma; Embedding Trauma Informed Care and Practice for Managers; Foundation for Trauma Informed Care and Practice
Blue Knot FoundationJan, 2019- Nov, 2024 -
Certified Health Coach
American Council on Exercise (ACE Fitness)Jan, 2014- Nov, 2024 -
Certified Personal Trainer
American Council on Exercise (ACE Fitness)Jan, 2012- Nov, 2024
Experience
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Southern Downs Regional Council
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Australia
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Government Administration
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100 - 200 Employee
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Community Recovery and Resilience Officer
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Oct 2022 - Present
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Community Development Officer - Disaster Recovery
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Jul 2022 - Nov 2022
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Community Development Officer - Bushfire Recovery
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Jul 2021 - Jun 2022
Following the Black Summer bushfires, providing strategic thinking and future planning to develop and deliver medium to longer-term recovery initiatives across the Southern Downs. Coordinating a collaborative approach between government depts and agencies, business/tourism representatives, community organisations and volunteer groups, to ensure local communities remain strong and connected.
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James Cook University
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Australia
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Higher Education
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700 & Above Employee
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Adjunct Research Associate
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May 2020 - Present
Disaster Management Research College of Public Health, Medical & Veterinary Sciences Division of Tropical Health and Medicine Disaster Management Research College of Public Health, Medical & Veterinary Sciences Division of Tropical Health and Medicine
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Australian Health Promotion Association
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Queensland, Australia
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Executive Committee Member
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Mar 2017 - Present
Executive Committee (Qld) // 2017 - present Communications & Advocacy Sub-Committee AHPA 2018 President's Award Executive Committee (Qld) // 2017 - present Communications & Advocacy Sub-Committee AHPA 2018 President's Award
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Townsville Hospital and Health Service
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Australia
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Hospitals and Health Care
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400 - 500 Employee
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Community Representative
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Feb 2017 - Nov 2022
• Two-year position on the National Healthcare Standards Committee.• Co-presenting training to clinical and non-clinical staff on Consumer Engagement in Service Planning and Design.• Member of the Partnering with Consumers Committee.• Patient Information & Health Literacy group member.• NOUS Group, Project Control Group into Person-Centred Care.
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Consumer Advisory Council
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Mar 2019 - Jul 2021
Representing consumer interests within the health service.• Founding Chair of the THHS Consumer Advisory Council.• THHS representative and founding member of the Statewide Network of Consumer Advisory Group Chairs, including:- Allied Health 10-year Strategy focus group.- Queensland Health’s Governance Framework consultation.
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Chairperson - Consumer Advisory Council
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Jul 2019 - Oct 2020
• Founding Chair of the THHS Consumer Advisory Council. • Member of the THHS Board Stakeholder Engagement Committee.
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Townsville City Council
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Australia
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Government Administration
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400 - 500 Employee
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Community Development Officer - Disaster Recovery
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Apr 2020 - Jul 2021
Developing the capacity of the community to recover following the unprecedented January/February 2019 monsoon, the impact of covid-19, and building community resilience to manage any future disaster events. Developing the capacity of the community to recover following the unprecedented January/February 2019 monsoon, the impact of covid-19, and building community resilience to manage any future disaster events.
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Northern Queensland Primary Health Network
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Australia
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Health, Wellness & Fitness
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1 - 100 Employee
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Senior Project Officer - Recovery Coordination
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May 2019 - Apr 2020
Coordination of the primary health, social & emotional wellbeing, suicide prevention services, and cross-sector stakeholders across the regions of north Queensland affected by the floods of early 2019. Sitting on the Local and District Human and Social Recovery Sub-groups, Mental Health, and People with Vulnerabilities Task Groups. Working not only on population recovery & preparedness, but with the aim of building it back so we're stronger than before. Some of the most meaningful work I've ever done. • Leading the recovery outreach phase of "Team Townsville" across the city. • Panel member: - Queensland Clinical Senate forum: "Extreme Wellbeing" the struggles and challenges of continuing to provide healthcare during extreme events (both natural, e.g. cyclones, floods, etc. and other mass casualty events) that significantly impact on a community, when the clinician themselves is part of that community. - Mentally Healthy City Wellness Expo: "Recovery and Resilience" the monsoonal event's impact on community. Resilience as an individual, and as a community. Mental preparedness, and Emergency Service Personnel working with communities after disasters. Recovery workers, and what makes a person walk towards the turmoil of a disaster to lend a hand. • Guest speaker at James Cook University: - Post-graduate Disaster Health Management course, focusing on Disaster Recovery. - Final year undergraduate OT & physio course, focusing on Disability Inclusive Disaster Risk Reduction, and Disaster Preparedness for Aged Care facilities. Show less
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Palliative Care Foundation
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Bangkok Metropolitan Area, Thailand
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Project Co-Lead
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2015 - 2017
Qualitative research and consultations in the UK and Asia, focusing on needs assessment for palliative and hospice care in Thailand. Project aim to support Thai palliative care efforts nationally through advocacy and awareness building, education, and training. • Founding member of the national Thai Cancer Society. • As a result of the consultations: Strategic direction changed from hospice-based, to a community-care lead approach. • Licensing agreement signed with Macmillan Cancer Support (UK) to make translated materials available for the first time to the Thai general public, through the Thai Cancer Society. Show less
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Six Senses Hotels Resorts Spas
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Thailand
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Hospitality
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700 & Above Employee
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Fitness Facilities Project Development
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Aug 2012 - Nov 2013
Development of fitness facilities for the Six Senses group. Including design, layout, forging supplier relationships, project management, equipment selection, and staff training.• Development of 8 new 5-star projects in Thailand, China, Kazakhstan, India, Greece, and France.
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Director of Sales & Marketing - Spas
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Dec 2009 - Nov 2013
Sales, marketing, package, product, and market development for the group. Supporting operations directors. Launch strategising for a variety of global locations. Branding, proofreading, and editing.• Oversaw successful launch, as group increased from 12 to 20 properties across Europe, Americas, Middle East, & Asia.• Remodeled the capture rate activities for the 5,500m2 Six Senses property at Ritz Carlton’s Sharq Village & Spa, Doha.• Pioneered social media-marketing plan for the group. • Opening team of the 97room&suite Evason Ma’In Hot Springs & Six Senses Spa, Jordan. Show less
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Director of Sales - Spas
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Aug 2007 - Dec 2009
Sales Development for all Spas in the Six Senses Group.
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Hotel Resort Spa Operations
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Jan 2006 - Aug 2007
• Senior staff of the Six Senses property • Created standard operating and training materials. • Represented Six Senses Hotels Resorts Spas at international events in the UK, Germany, and Scandinavia. • Senior staff of the Six Senses property • Created standard operating and training materials. • Represented Six Senses Hotels Resorts Spas at international events in the UK, Germany, and Scandinavia.
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Kempinski Hotels
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Germany
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Hospitality
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700 & Above Employee
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Hotel Resort Spa Operations
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2005 - 2005
• Opening team of the 3,500m2 Six Senses property at the Kempinski Hotel Barbaros Bay, Bodrum, Turkey. • Opening team of the 3,500m2 Six Senses property at the Kempinski Hotel Barbaros Bay, Bodrum, Turkey.
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Voyages Indigenous Tourism Australia
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Australia
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Hospitality
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200 - 300 Employee
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Hotel Resort Spa Operations
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2004 - 2005
• Managed all aspects of the day-to-day operations. • Managed all aspects of the day-to-day operations.
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Therapist
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Asia & Australia
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Self employed
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2003 - 2004
Private practice; Established clientele base. • Regularly taught small groups, 1:1, and workshops. • Volunteer therapist for Cancer Council Queensland. • Pro bono for those unable to afford treatments. Private practice; Established clientele base. • Regularly taught small groups, 1:1, and workshops. • Volunteer therapist for Cancer Council Queensland. • Pro bono for those unable to afford treatments.
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NHS England
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Health Care
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2001 - 2003
• Acute, Inpatient, and Forensic Psychiatric Care. • Training in: Managing Aggression and Violence; Breakaway Techniques; Manual Handling, Control & Restraint. • Acute, Inpatient, and Forensic Psychiatric Care. • Training in: Managing Aggression and Violence; Breakaway Techniques; Manual Handling, Control & Restraint.
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BT Group
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United Kingdom
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Telecommunications
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700 & Above Employee
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Web Author
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1998 - 2001
Research and development, working specifically in e-commerce. Based at the British Telecom Research Laboratories, UK Research and development, working specifically in e-commerce. Based at the British Telecom Research Laboratories, UK
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British Nursing Association
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Health Care
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1997 - 1998
• General Health Care, NHS Trust Hospital • Geriatric Health Care, Aged Care Facilities • Psychiatric Health Care, NHS Trust Psychiatric Hospital. • General Health Care, NHS Trust Hospital • Geriatric Health Care, Aged Care Facilities • Psychiatric Health Care, NHS Trust Psychiatric Hospital.
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Education
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Australian Commission on Safety and Quality in Health Care
National Safety And Quality Health Service Standards (2nd Edition) - Assessor Orientation Course -
James Cook University
Master of Public Health (MPH) - Master of Business Administration (MBA) -
California University of Pennsylvania
Bachelor of Science -
University of Geneva
International Organisations Management (United Nations) -
American Council on Exercise
ACE Health Coach -
American Council on Exercise & Fitness Innovations Thailand
ACE Certified Personal Trainer -
VP Consultants
High Potential Managers Course Development I & II -
VP Consultants
Advanced Sales Processes -
St. Clements Psychiatric Hospital
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British Nursing Association