James Wong

Community Recovery and Resilience Officer at Southern Downs Regional Council
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Contact Information
us****@****om
(386) 825-5501
Location
Australia, AU

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Credentials

  • Person-Centred Emergency Preparedness (P-CEP) Facilitator Training
    Centre for Continuing Education
    Dec, 2022
    - Nov, 2024
  • Certificate in Engagement
    International Association for Public Participation (IAP2) Australasia
    Jul, 2022
    - Nov, 2024
  • Health Emergencies Programme - COVID-19: Operational Planning Guidelines and COVID-19 Partners Platform to Support Country Preparedness and Response
    World Health Organization
    Jan, 2020
    - Nov, 2024
  • Core Cultural Learning: Aboriginal and Torres Strait Islander Australia (Core) Foundation Course
    Australian Institute of Aboriginal and Torres Strait Islander Studies
    Jan, 2019
    - Nov, 2024
  • Managing Vicarious Trauma; Embedding Trauma Informed Care and Practice for Managers; Foundation for Trauma Informed Care and Practice
    Blue Knot Foundation
    Jan, 2019
    - Nov, 2024
  • Certified Health Coach
    American Council on Exercise (ACE Fitness)
    Jan, 2014
    - Nov, 2024
  • Certified Personal Trainer
    American Council on Exercise (ACE Fitness)
    Jan, 2012
    - Nov, 2024

Experience

    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Community Recovery and Resilience Officer
      • Oct 2022 - Present

    • Community Development Officer - Disaster Recovery
      • Jul 2022 - Nov 2022

    • Community Development Officer - Bushfire Recovery
      • Jul 2021 - Jun 2022

      Following the Black Summer bushfires, providing strategic thinking and future planning to develop and deliver medium to longer-term recovery initiatives across the Southern Downs. Coordinating a collaborative approach between government depts and agencies, business/tourism representatives, community organisations and volunteer groups, to ensure local communities remain strong and connected.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Adjunct Research Associate
      • May 2020 - Present

      Disaster Management Research College of Public Health, Medical & Veterinary Sciences Division of Tropical Health and Medicine Disaster Management Research College of Public Health, Medical & Veterinary Sciences Division of Tropical Health and Medicine

    • Executive Committee Member
      • Mar 2017 - Present

      Executive Committee (Qld) // 2017 - present Communications & Advocacy Sub-Committee AHPA 2018 President's Award Executive Committee (Qld) // 2017 - present Communications & Advocacy Sub-Committee AHPA 2018 President's Award

    • Australia
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Community Representative
      • Feb 2017 - Nov 2022

      • Two-year position on the National Healthcare Standards Committee.• Co-presenting training to clinical and non-clinical staff on Consumer Engagement in Service Planning and Design.• Member of the Partnering with Consumers Committee.• Patient Information & Health Literacy group member.• NOUS Group, Project Control Group into Person-Centred Care.

    • Consumer Advisory Council
      • Mar 2019 - Jul 2021

      Representing consumer interests within the health service.• Founding Chair of the THHS Consumer Advisory Council.• THHS representative and founding member of the Statewide Network of Consumer Advisory Group Chairs, including:- Allied Health 10-year Strategy focus group.- Queensland Health’s Governance Framework consultation.

    • Chairperson - Consumer Advisory Council
      • Jul 2019 - Oct 2020

      • Founding Chair of the THHS Consumer Advisory Council. • Member of the THHS Board Stakeholder Engagement Committee.

    • Australia
    • Government Administration
    • 400 - 500 Employee
    • Community Development Officer - Disaster Recovery
      • Apr 2020 - Jul 2021

      Developing the capacity of the community to recover following the unprecedented January/February 2019 monsoon, the impact of covid-19, and building community resilience to manage any future disaster events. Developing the capacity of the community to recover following the unprecedented January/February 2019 monsoon, the impact of covid-19, and building community resilience to manage any future disaster events.

    • Australia
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Senior Project Officer - Recovery Coordination
      • May 2019 - Apr 2020

      Coordination of the primary health, social & emotional wellbeing, suicide prevention services, and cross-sector stakeholders across the regions of north Queensland affected by the floods of early 2019. Sitting on the Local and District Human and Social Recovery Sub-groups, Mental Health, and People with Vulnerabilities Task Groups. Working not only on population recovery & preparedness, but with the aim of building it back so we're stronger than before. Some of the most meaningful work I've ever done. • Leading the recovery outreach phase of "Team Townsville" across the city. • Panel member: - Queensland Clinical Senate forum: "Extreme Wellbeing" the struggles and challenges of continuing to provide healthcare during extreme events (both natural, e.g. cyclones, floods, etc. and other mass casualty events) that significantly impact on a community, when the clinician themselves is part of that community. - Mentally Healthy City Wellness Expo: "Recovery and Resilience" the monsoonal event's impact on community. Resilience as an individual, and as a community. Mental preparedness, and Emergency Service Personnel working with communities after disasters. Recovery workers, and what makes a person walk towards the turmoil of a disaster to lend a hand. • Guest speaker at James Cook University: - Post-graduate Disaster Health Management course, focusing on Disaster Recovery. - Final year undergraduate OT & physio course, focusing on Disability Inclusive Disaster Risk Reduction, and Disaster Preparedness for Aged Care facilities. Show less

  • Palliative Care Foundation
    • Bangkok Metropolitan Area, Thailand
    • Project Co-Lead
      • 2015 - 2017

      Qualitative research and consultations in the UK and Asia, focusing on needs assessment for palliative and hospice care in Thailand. Project aim to support Thai palliative care efforts nationally through advocacy and awareness building, education, and training. • Founding member of the national Thai Cancer Society. • As a result of the consultations: Strategic direction changed from hospice-based, to a community-care lead approach. • Licensing agreement signed with Macmillan Cancer Support (UK) to make translated materials available for the first time to the Thai general public, through the Thai Cancer Society. Show less

    • Thailand
    • Hospitality
    • 700 & Above Employee
    • Fitness Facilities Project Development
      • Aug 2012 - Nov 2013

      Development of fitness facilities for the Six Senses group. Including design, layout, forging supplier relationships, project management, equipment selection, and staff training.• Development of 8 new 5-star projects in Thailand, China, Kazakhstan, India, Greece, and France.

    • Director of Sales & Marketing - Spas
      • Dec 2009 - Nov 2013

      Sales, marketing, package, product, and market development for the group. Supporting operations directors. Launch strategising for a variety of global locations. Branding, proofreading, and editing.• Oversaw successful launch, as group increased from 12 to 20 properties across Europe, Americas, Middle East, & Asia.• Remodeled the capture rate activities for the 5,500m2 Six Senses property at Ritz Carlton’s Sharq Village & Spa, Doha.• Pioneered social media-marketing plan for the group. • Opening team of the 97room&suite Evason Ma’In Hot Springs & Six Senses Spa, Jordan. Show less

    • Director of Sales - Spas
      • Aug 2007 - Dec 2009

      Sales Development for all Spas in the Six Senses Group.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Hotel Resort Spa Operations
      • Jan 2006 - Aug 2007

      • Senior staff of the Six Senses property • Created standard operating and training materials. • Represented Six Senses Hotels Resorts Spas at international events in the UK, Germany, and Scandinavia. • Senior staff of the Six Senses property • Created standard operating and training materials. • Represented Six Senses Hotels Resorts Spas at international events in the UK, Germany, and Scandinavia.

    • Germany
    • Hospitality
    • 700 & Above Employee
    • Hotel Resort Spa Operations
      • 2005 - 2005

      • Opening team of the 3,500m2 Six Senses property at the Kempinski Hotel Barbaros Bay, Bodrum, Turkey. • Opening team of the 3,500m2 Six Senses property at the Kempinski Hotel Barbaros Bay, Bodrum, Turkey.

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Hotel Resort Spa Operations
      • 2004 - 2005

      • Managed all aspects of the day-to-day operations. • Managed all aspects of the day-to-day operations.

  • Therapist
    • Asia & Australia
    • Self employed
      • 2003 - 2004

      Private practice; Established clientele base. • Regularly taught small groups, 1:1, and workshops. • Volunteer therapist for Cancer Council Queensland. • Pro bono for those unable to afford treatments. Private practice; Established clientele base. • Regularly taught small groups, 1:1, and workshops. • Volunteer therapist for Cancer Council Queensland. • Pro bono for those unable to afford treatments.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Health Care
      • 2001 - 2003

      • Acute, Inpatient, and Forensic Psychiatric Care. • Training in: Managing Aggression and Violence; Breakaway Techniques; Manual Handling, Control & Restraint. • Acute, Inpatient, and Forensic Psychiatric Care. • Training in: Managing Aggression and Violence; Breakaway Techniques; Manual Handling, Control & Restraint.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Web Author
      • 1998 - 2001

      Research and development, working specifically in e-commerce. Based at the British Telecom Research Laboratories, UK Research and development, working specifically in e-commerce. Based at the British Telecom Research Laboratories, UK

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Health Care
      • 1997 - 1998

      • General Health Care, NHS Trust Hospital • Geriatric Health Care, Aged Care Facilities • Psychiatric Health Care, NHS Trust Psychiatric Hospital. • General Health Care, NHS Trust Hospital • Geriatric Health Care, Aged Care Facilities • Psychiatric Health Care, NHS Trust Psychiatric Hospital.

Education

  • Australian Commission on Safety and Quality in Health Care
    National Safety And Quality Health Service Standards (2nd Edition) - Assessor Orientation Course
    2019 - 2019
  • James Cook University
    Master of Public Health (MPH) - Master of Business Administration (MBA)
    2017 - 2018
  • California University of Pennsylvania
    Bachelor of Science
    2013 - 2016
  • University of Geneva
    International Organisations Management (United Nations)
    2014 - 2014
  • American Council on Exercise
    ACE Health Coach
    2014 - 2014
  • American Council on Exercise & Fitness Innovations Thailand
    ACE Certified Personal Trainer
    2012 - 2012
  • VP Consultants
    High Potential Managers Course Development I & II
    2009 - 2010
  • VP Consultants
    Advanced Sales Processes
    2008 - 2008
  • St. Clements Psychiatric Hospital
    2001 - 2002
  • British Nursing Association
    1997 - 1997

Community

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