Product Manager

• Oct 2019 - Present

Product Owner

• Sep 2018 - Sep 2019

Product Owner

• Feb 2016 - Sep 2018

I am currently working as a Product Owner (Scrum Alliance Certified) in Electric Ireland helpingestablish the newly approved agile support setup for custom web sites and web applications after performing the role in a project environment overseeing the successful build of new custom built web applications.Currently tasked with establishing new support environment in Electric Ireland using Kanban software development framework with the aim of delivering higher quality product output to the business at an improved delivery rate.Oversaw delivery of new residential and business switching applications in 2016, projects were delivered on time and below allocated budget and currently exceeding conversion targets and benefits outlined in original business case.Daily backlog refinement and story creation with Business Analyst on team, subsequently improving my own business analysis skill set. Facilitating workshops and planning sessions to ensure stories met our definition of ready and all ambiguity was addressed before sprints began.Bi-weekly demoing of sprint work completed to senior management, highlighting the benefits of agile in what still is a waterfall environment.Performing various project management tasks from resource scheduling, project board preparation, handover documentation preparation and budget forecasting.

Digital Executive

• Jun 2014 - Feb 2016

Social Media Executive - Volunteer

• Mar 2016 - Feb 2018

Digital Marketing Consultant

• Mar 2015 - Jun 2015

Wood Key Brewing is an emerging craft beer company based in Dublin. Since their inception in 2015 they now sell 4 of their unique beverages in pubs and off licences in Ireland and have won numerous awards for their products.Before launching with a debut red ale named "The Pilgrim" myself and a friend provided consultation services for the directors before launching their digital and social assets.We advised the team on topics such as influencer engagement, digital PR, content creation, SEO and social community management.Check them and their delicious beverages out @woodkeybrewing and http://woodkeybrewing.ie/

Social Media, Insights and Planning

• Sep 2013 - Jun 2014

eightytwenty is an award winning digital advertising agency that is part of the WPP group and has a extensive portfolio of high profile clients such as Bank of Ireland, Jameson Irish Whiskey andAldi Ireland. My role at eightytwenty saw me work with Discovery, eightytwenty’s social media, data and insights team.Community Management: I assisted with the management of the activity of Aldi Ireland, Jameson Ireland's Facebook page, Bulmers Ireland’s Facebook and Twitter pages, Birdseye Ireland and Bank Of Ireland. These activities included customer service, copywriting and the creation and management of social advertising campaignsResearch and analysis was key for the success of Discovery. I gained experience in social media research tools to build a clear picture of our target audience. This allowed us to make more informed recommendations for client’s strategies. I also worked on internal projects such as:○ Facebook Users By County○ Love/Hate Season 4 Twitter Study○ Web Summit on TwitterSocial Media Strategy: Helping develop social media strategies for clients such as Jameson and Clongowes Wood CollegeContent generation/Copywriting: It was my responsibility to produce a variety of content which would increase user engagement and interaction with the pages particularly for the launch of Aldi Ireland on Twitter, various Jameson’s film posts and Bulmers 12 days of Christmas

Marketing Executive

• Mar 2012 - Sep 2012

Bar Staff

• Jul 2010 - Mar 2012

Beach Lifeguard

• Jun 2007 - Sep 2007

Bar Staff, Waiter, Hotel Porter

• Feb 2006 - Sep 2006