Ricardo Cardoso

QA Engineer | Team Lead at Right Balance
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Contact Information
Location
Santa Catarina, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
  • Espanhol Elementary proficiency

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Ana Figueroa

O Richi é um líder nato, presente e motivado. Uma pessoa muito antenada, criativa, e que dialoga muito bem com diferentes grupos. É uma pessoa incrível e um profissional extremamente dedicado e apaixonado ao que se compromete. Ele me inspira sempre a botar a mão na massa nos meus projetos pessoais :)

Vilmar Adriano Bussolaro

O Ricardo é um excelente profissional. Sabe conduzir equipes com empatia e jogo de cintura, mas sem perder o foco no objetivo. Possui um estilo de liderança focado na confiança e no diálogo. Extremamente organizado, tem olho clínico para achar problemas e não descansa até encontrar junto à equipe uma solução.

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Credentials

  • Test Automation - Selenium IDE
    Udemy
    Nov, 2019
    - Sep, 2024
  • Leadership and People management
    Crescimentum
    Sep, 2019
    - Sep, 2024
  • Introduction to OKRs
    Qulture.Rocks Brasil
    Jun, 2019
    - Sep, 2024
  • The Emotional Skills and the People Management Enneagram
    Instituto Rennove
    Jan, 2017
    - Sep, 2024
  • Improvement of Techniques and Test Analysis
    Qualister
    Jan, 2013
    - Sep, 2024
  • Quality Assurance and Software Testing Fundamentals
    i3 - Instituto Internacional de Inovação
    Jan, 2012
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Engineer | Team Lead
      • May 2022 - Present
    • Founder | Content creator
      • Jan 2006 - Present
    • Brazil
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Software Development Coordinator
      • Jul 2021 - Apr 2022
    • India
    • Financial Services
    • 1 - 100 Employee
    • Quality Assurance Analyst / Lead
      • Nov 2019 - Jul 2021

      • Create efficient tests to web and mobile applications, as well as services.• Analyse test results to create reports.• Create, execute and maintein test documentation.• Create scenarios on Gherkin language.• Bug tracking using Jira tool to report bugs.• Manage the demands of the quality assurance team.• Define standards and test strategies.• Manage products and services risks, supporting on identification and creating mitigation plans.• Ensure the test execution in all phases.• Ensure the creation of test artifacts, according to the pre-established flow.• Organize delivery reports to the stakeholders.• Bug tracking, reported by internal teams and clients, using Jira to report bugs.• Support to new testers, ensuring adherence to the test flow.• Propose new test processes and flows, as well as improvements to existing artifacts.• Extract and analyse quality metrics.• Provide evolution report to the stakeholders, to bring visibility on the quality team's work.• Guide the Individual Development Plan (IDP).• Provide structured feedback, supporting the IDP.• Support the team on practices as pair programming and in office speeches.• Resolve internal conflicts and remove impediments. Show less

    • Software Development Coordinator
      • Sep 2017 - Nov 2019

      • Manage the development flow.• Provide tools to support the teams.• Ensure Scrum cerimonies frequence (as plannings and retrospective), supporting and facilitating the work evolution.• Manage the KPIs to otimize performance and value production.• Resolve team conflicts and remove impediments.• Organize, bring visibility and comunicate maintenance and operation demands.• Priorize demands between teams.• Support organizational climate by creating actions from results obtained with Great Place to Work and OfficeVibe.• Extract and analyse development.• Organize delivery reports to the stakeholders.• Bug tracking, reported by internal teams and clients, analysing with the team and supporting priorization. Show less

    • Quality Assurance Analyst
      • Jun 2014 - Aug 2017

      • Create efficient tests to web and mobile applications, as well as services.• Support to the development team searching for a effective communication.• Analyse test results to create reports.• Create, execution and maintenance on test documentation.• Create scenarios on Gherkin language.• Bug tracking, reported by internal teams and clients, using Jira to report bugs.• Support to new testers, ensuring adherence to the test flow.

    • Process Specialist
      • Sep 2015 - Jul 2017

      • Support process creation, execution and maintenance for the data area.• Optimize the work flow, analysing and defining proper documentation.• Promote and monitor the processes use to guarantee efficiency, compliance and adherence on pre-established pactices and standards.

    • Quality Analyst
      • May 2011 - Aug 2013

      • Create and maintain test cases. • Create efficient tests on web and desktop applications. • Bug tracking using StarTeam tool to report bugs. • Support to new testers, ensuring adherence to the test flow. • Create and maintain test cases. • Create efficient tests on web and desktop applications. • Bug tracking using StarTeam tool to report bugs. • Support to new testers, ensuring adherence to the test flow.

    • Brazil
    • Facilities Services
    • 1 - 100 Employee
    • Quality Analyst
      • Jun 2008 - Oct 2010

      • Create efficient tests on web and desktop applications, considering integration between software and hardware. • Bug tracking using StarTeam tool to report bugs. • Create, execution and maintenance on test documentation. • Create efficient tests on web and desktop applications, considering integration between software and hardware. • Bug tracking using StarTeam tool to report bugs. • Create, execution and maintenance on test documentation.

Education

  • Anhanguera Educacional
    Postgraduate degree, Sofwtare Engineering & Software Quality
  • Estácio
    Bachelor's degree, Information Technology
  • SENAI/SC - Serviço Nacional de Aprendizagem Industrial
    Computer Programming Technician, Information Technology
    2008 - 2010
  • Universidade Federal de Santa Catarina
    English Language and Literature, General
    2017 -

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