Admissions Specialist

• Mar 2023 - Present

Front Office Operations Associate

• Apr 2022 - Jul 2022

- Go through the applications and make sure customers have a smooth on boarding process. - Brainstorming sessions with team to bring forward the best practices and ideas for on boarding the customers. - Process customer applications using onboarding tools like identity mind (aquant) and Onfido. - Review applications in the given time frame (SLA) and make sure no application breaches the SLA. - Review KYC information of applicants signing up for an account with Rain and dealing with customer's queries. - Review Enhanced Due Diligence submissions. - Submit suspicious activity reports (SAR) to AML team. - WorldCheck - Identify accurate risk rating for individual/Non-individual accounts to highlight risk jurisdictions, cash intensive/high risk business and Politically Exposed Persons (PEPs) or relatives or Close Associates (RCAs).

Marketing Executive

• Feb 2021 - Apr 2022

- Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising. - Measuring and reporting on the performance of all digital marketing campaigns. - Maintaining our social media presence across all digital channels. - In-Mall / Outdoor branding - Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) - Planned and executed promotional campaigns with Influencers & PR agencies. - Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising. - Measuring and reporting on the performance of all digital marketing campaigns. - Maintaining our social media presence across all digital channels. - In-Mall / Outdoor branding - Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) - Planned and executed promotional campaigns with Influencers & PR agencies.

Sales and Marketing Associate - Apple Premium Reseller

• Sep 2018 - Jan 2021

- Apple Merchandiser & Apple Sales Professional. - Customer assistance, Stock Management. - Providing group demos and one on one training sessions to customers. - Closing, day end report and cash management. - Website – Sales/orders. - Product Management in-store/Online - Planning and managing new product launch activities. - Developing and implementing marketing strategies. - Handling marketing Budgets, plans, advertising, organizing direct marketing events. - Manage and oversee social media content with Apple guidelines.

IT Support

• Feb 2018 - Apr 2018

- General sales administration. - Provided administrative support. - Acted as intermediary between IT department and various departments of the company. - General sales administration. - Provided administrative support. - Acted as intermediary between IT department and various departments of the company.

Promoter

• Jan 2018 - Feb 2018

- Postpaid and Prepaid lines sales. - Data verification for the existing customers. - Customer data collection. - Postpaid and Prepaid lines sales. - Data verification for the existing customers. - Customer data collection.

Surveyor

• Sep 2017 - Dec 2017

- Covered around 3000 local shops for a survey. - Analysed the data and prepared the report as per the client's requirements. - Covered around 3000 local shops for a survey. - Analysed the data and prepared the report as per the client's requirements.