Experience

ReWorkflow
• United States
• Higher Education
• 1 - 100 Employee
• Director of Slate Systems and Operations

  • Aug 2022 - Present


UC Irvine

• United States
• Higher Education
• 700 & Above Employee

• Business Systems Analyst

  • Apr 2021 - Aug 2022

• Admissions Analyst

  • Apr 2018 - Apr 2021

  • Configured and maintained the graduate admissions instance of Slate. Features built include custom status and reader portals, Inbox implementation and the recruitment fellowship workflow.• Trained faculty and staff users both in-person and by phone on a variety of Slate processes including reviewing applications and building queries. • Supported admissions staff by processing admissions, reviewing transcripts for authenticity, and responding to applicant, faculty, and staff inquiries via email, phone, and walk-in. Show less



California Lutheran University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Program Specialist, Masters of Science in Information Technology (MSIT) Program

  • Feb 2017 - Apr 2018

  • Provided exemplary service as main point of contact for MSIT students by answering questions related to courses and university policies and procedures, managing course registration, and conducting new student orientation. • Supported instructors by scheduling classes, ordering textbooks, reviewing syllabi, reviewing course evaluations, communicating university deadlines and making sure specialized software is installed in campus computer labs. • Maintained MSIT Community on Blackboard, updating schedules, internship information, event details, and resource guide for students. Show less

• Dean's Office Assistant

  • Nov 2014 - Oct 2016

  • Coordinated administration and operations for six graduate division teams, oversaw three student workers, drafted communications, conducted research, managed event logistics, and processed payments on team of three for the Graduate Division. • Organized two annual Grad Slam research presentation competitions, managed scheduling, reservations, staffing, vendors, recruited judges, prepared competition materials, collaborated with nine other UC campuses for finals, and facilitated the campus placing first and second in two consecutive years. • Managed eight ongoing professional development workshops, enrolled students, prepared instructional materials, confirmed instructors, tracked process, and confirmed completion. • Edited and revised publications, communications, guides, brochures, event flyers, and academic documents composed by eight staff. • Supported and managed logistics for fellowship reviews, compiled and reviewed applicant information, facilitated in person review, and prepared award and rejection letters as necessary. • Automated and streamlined the inventory request process, eliminated errors, and improved tracking. Show less



Stanford University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Oct 2012 - Jul 2014

  • Managed scheduling for six loan officers and senior staff, answered over 100 calls per day, fielded and directed email inquiries, ensured confidentiality and information security for high value clients, and managed paperwork on a team of 12. • Managed scheduling for six loan officers and senior staff, answered over 100 calls per day, fielded and directed email inquiries, ensured confidentiality and information security for high value clients, and managed paperwork on a team of 12.



Scrapbook Oasis

• United States
• Retail

• Clerk

  • Sep 2006 - May 2008

  • Combined creative and administrative duties in nationally known paper-crafting boutique, wrote and edited blog posts, and streamlined process for ordering products. • Combined creative and administrative duties in nationally known paper-crafting boutique, wrote and edited blog posts, and streamlined process for ordering products.



Plantrex

• United States
• Manufacturing
• 1 - 100 Employee

• Assistant Manager

  • Feb 2004 - Jun 2004

  • Supervised customer service employees and provided outstanding customer service. Responsible for credit payments and purchasing of online advertising. • Supervised customer service employees and provided outstanding customer service. Responsible for credit payments and purchasing of online advertising.



Arabica

• Canada
• Restaurants
• 1 - 100 Employee

• Barista

  • Sep 2003 - Feb 2004

  Provided excellent customer service for a Cleveland-area local coffee shop. Provided excellent customer service for a Cleveland-area local coffee shop.



Avon Local School District

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Long-Term Interim Teacher

  • Aug 2002 - Jun 2003

  • Taught seven language arts, public speaking, and college preparation classes per day, conducted outreach to parents, composed lesson plans, graded assignments, conducted tutoring and supplemental instruction, and accommodated students with special needs for a Public High school. • Taught seven language arts, public speaking, and college preparation classes per day, conducted outreach to parents, composed lesson plans, graded assignments, conducted tutoring and supplemental instruction, and accommodated students with special needs for a Public High school.



Reminger Co. LPA

• United States
• Law Practice
• 200 - 300 Employee

• File Clerk

  • Jun 1998 - Dec 2001

  Performed general office duties such as filing, delivering mail and maintaining conference rooms. Performed general office duties such as filing, delivering mail and maintaining conference rooms.