Michael Petracca
Information Technology Solutions Specialist at PacStates- Claim this Profile
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Bio
Ali Ashtari
I had the pleasure of working with Michael at Bluejeans and getting to know him personally. Michael is one of the most impressive colleagues that I have ever had the pleasure of working with. Always calm under pressue, Michael shows an amazing ability to look at problems from different directions, and is able to provide elegant solutions to client's needs. His skillset in (unified communications) software solution engineering and management are formidable, and he is always willing to share that knowledge to help his colleagues in any way. And he does this with always a smile and pleasant manner. He is truly a good man, with a great heart and someone that looks out for the best interest of his team and customers. I thoroughly enjoyed our collaboration on many subjects, and look forward to working with Michael in some manner in the future. I would highly recommend Michael.
Diane Santiago
Michael is a hard working, talented video conferencing expert. He loves working with customers and partners and his passion is infectious. He is a selfless teammate and willingly puts in any extra time and effort needed to do his job and help others. He continually and proactively keeps his skills and knowledge fresh. He loves teaching his customers and partners. He enjoys doing demos and public speaking. He brings a spark to any events he supports. Michael is an asset to any organization.
Ali Ashtari
I had the pleasure of working with Michael at Bluejeans and getting to know him personally. Michael is one of the most impressive colleagues that I have ever had the pleasure of working with. Always calm under pressue, Michael shows an amazing ability to look at problems from different directions, and is able to provide elegant solutions to client's needs. His skillset in (unified communications) software solution engineering and management are formidable, and he is always willing to share that knowledge to help his colleagues in any way. And he does this with always a smile and pleasant manner. He is truly a good man, with a great heart and someone that looks out for the best interest of his team and customers. I thoroughly enjoyed our collaboration on many subjects, and look forward to working with Michael in some manner in the future. I would highly recommend Michael.
Diane Santiago
Michael is a hard working, talented video conferencing expert. He loves working with customers and partners and his passion is infectious. He is a selfless teammate and willingly puts in any extra time and effort needed to do his job and help others. He continually and proactively keeps his skills and knowledge fresh. He loves teaching his customers and partners. He enjoys doing demos and public speaking. He brings a spark to any events he supports. Michael is an asset to any organization.
Ali Ashtari
I had the pleasure of working with Michael at Bluejeans and getting to know him personally. Michael is one of the most impressive colleagues that I have ever had the pleasure of working with. Always calm under pressue, Michael shows an amazing ability to look at problems from different directions, and is able to provide elegant solutions to client's needs. His skillset in (unified communications) software solution engineering and management are formidable, and he is always willing to share that knowledge to help his colleagues in any way. And he does this with always a smile and pleasant manner. He is truly a good man, with a great heart and someone that looks out for the best interest of his team and customers. I thoroughly enjoyed our collaboration on many subjects, and look forward to working with Michael in some manner in the future. I would highly recommend Michael.
Diane Santiago
Michael is a hard working, talented video conferencing expert. He loves working with customers and partners and his passion is infectious. He is a selfless teammate and willingly puts in any extra time and effort needed to do his job and help others. He continually and proactively keeps his skills and knowledge fresh. He loves teaching his customers and partners. He enjoys doing demos and public speaking. He brings a spark to any events he supports. Michael is an asset to any organization.
Ali Ashtari
I had the pleasure of working with Michael at Bluejeans and getting to know him personally. Michael is one of the most impressive colleagues that I have ever had the pleasure of working with. Always calm under pressue, Michael shows an amazing ability to look at problems from different directions, and is able to provide elegant solutions to client's needs. His skillset in (unified communications) software solution engineering and management are formidable, and he is always willing to share that knowledge to help his colleagues in any way. And he does this with always a smile and pleasant manner. He is truly a good man, with a great heart and someone that looks out for the best interest of his team and customers. I thoroughly enjoyed our collaboration on many subjects, and look forward to working with Michael in some manner in the future. I would highly recommend Michael.
Diane Santiago
Michael is a hard working, talented video conferencing expert. He loves working with customers and partners and his passion is infectious. He is a selfless teammate and willingly puts in any extra time and effort needed to do his job and help others. He continually and proactively keeps his skills and knowledge fresh. He loves teaching his customers and partners. He enjoys doing demos and public speaking. He brings a spark to any events he supports. Michael is an asset to any organization.
Experience
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PacStates
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United States
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Telecommunications
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1 - 100 Employee
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Information Technology Solutions Specialist
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Feb 2023 - Present
We negotiate, design, install, manage and support innovative solutions for your business communications. At the end of the day, we know how critical it is for your organization to stay connected. Consider us your advocates and full-service technology solution providers. We negotiate, design, install, manage and support innovative solutions for your business communications. At the end of the day, we know how critical it is for your organization to stay connected. Consider us your advocates and full-service technology solution providers.
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Density
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Italy
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Book and Periodical Publishing
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1 - 100 Employee
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Sales Engineer
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Aug 2021 - Jan 2023
Density designs and manufactures technology that measures how people use space in order to make better use of the space we have. Density designs and manufactures technology that measures how people use space in order to make better use of the space we have.
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X2O Media
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Canada
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Information Technology & Services
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1 - 100 Employee
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Senior Solutions Architect
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Feb 2021 - Aug 2021
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Stack Overflow
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United States
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Software Development
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300 - 400 Employee
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Sales Engineer
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Apr 2020 - Feb 2021
Empowering organizations with a private community for knowledge sharing. Our private knowledge management software helps your technical teams save time and be more productive. Stack Overflow for Teams is a space for teammates to ask questions and find answers. Sharing company information has never been easier. Empowering organizations with a private community for knowledge sharing. Our private knowledge management software helps your technical teams save time and be more productive. Stack Overflow for Teams is a space for teammates to ask questions and find answers. Sharing company information has never been easier.
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Global Client Principal, Channels
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May 2019 - Dec 2019
Technical liaison to channel partner presales technical resources responsible for enabling success in representing and selling the BlueJeans Network products and solutions. Responsible for developing and delivering technical certification program and continued education of the BlueJeans solutions portfolio to the channel partner solutions architects and engineers.
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Enterprise Sales Engineer
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Feb 2018 - Dec 2019
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StarLeaf
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Sales Manager, North America Western Region
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Oct 2016 - Jan 2018
Sales lead for StarLeaf Cloud Conferencing products and solutions in the North America (US and Canada) western region. Responsibilities include direct end user demand generation and channel partner enablement. Sales lead for StarLeaf Cloud Conferencing products and solutions in the North America (US and Canada) western region. Responsibilities include direct end user demand generation and channel partner enablement.
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AVI Systems Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Enterprise Architect
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May 2013 - Oct 2016
Working in the Enterprise Solutions group at AVI Systems, I am responsible for supporting a national sales team working with customers to deliver complex Video Collaboration solutions. Consultative approach to addressing business challenges for customers who are introducing video collaboration into their business or broadening the deployment and integration of collaboration solutions into Unified Communications platforms and business process. Working in the Enterprise Solutions group at AVI Systems, I am responsible for supporting a national sales team working with customers to deliver complex Video Collaboration solutions. Consultative approach to addressing business challenges for customers who are introducing video collaboration into their business or broadening the deployment and integration of collaboration solutions into Unified Communications platforms and business process.
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Strategic Products and Services (SPS)
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Unified Communications Solutions Architect
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Jan 2013 - May 2013
With the acquisition of Providea Conferencing by SPS, I have transitioned from UC Architect at Providea to my new role at SPS. Working on a team whose responsibilities include business consulting and presales support for the Unified Communications solutions and services offered by SPS and Providea. Assisting customers with understanding how UC technologies can assist in meeting their business goals and objectives. With the acquisition of Providea Conferencing by SPS, I have transitioned from UC Architect at Providea to my new role at SPS. Working on a team whose responsibilities include business consulting and presales support for the Unified Communications solutions and services offered by SPS and Providea. Assisting customers with understanding how UC technologies can assist in meeting their business goals and objectives.
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Providea Conferencing
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Unified Communications Architect
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Dec 2011 - Jan 2013
Working in the Advanced Solutions Group to provide consulting to assist organizations in the development of strategies surrounding Unified Communications integration with visual communications solutions and managed services solutions Working in the Advanced Solutions Group to provide consulting to assist organizations in the development of strategies surrounding Unified Communications integration with visual communications solutions and managed services solutions
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Carousel Industries
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Architect, Visual Communications/UC
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Jul 2011 - Nov 2011
Responsible for developing Video/Unified Communications roadmap and strategies for clients. Provide business consulting to assist clients on productive and effective methods to utilize these technologies in their business.
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Director of Visual Communications
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Mar 2009 - Jul 2011
Practice lead for all video related technlogies and services and Unified Communications Consultant covering the west and other strategic accounts.
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Avaya
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Unified Communications Consulting Systems Engineer
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Jan 2006 - Jan 2009
Sales Support for Avaya Unified Conmunications applications and solutions. Subject Matter Expert for Video applications Sales Support for Avaya Unified Conmunications applications and solutions. Subject Matter Expert for Video applications
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Nexus Integration Services
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United States
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Technology, Information and Internet
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Sales Engineer
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Jul 2005 - Jan 2006
Pre-sales engineering IP Telephony/UC/Call Center solutions Pre-sales engineering IP Telephony/UC/Call Center solutions
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Integrated Media Systems
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Account Executive
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Oct 2004 - Jul 2005
Direct account management and architect of advanced audio/video systems and applications including content collaboration, video conferencing, and distance learning. Direct account management and architect of advanced audio/video systems and applications including content collaboration, video conferencing, and distance learning.
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Alcatel
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Türkiye
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Telecommunications
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Systems Engineer/Channel Account Manager
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Jan 2003 - Oct 2004
Pre-sales support of the Alcatel Voice products and applications. Channel Account Manager responsible for western region support dedicated to NextiraOne. Pre-sales support of the Alcatel Voice products and applications. Channel Account Manager responsible for western region support dedicated to NextiraOne.
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Expanets
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Telecommunications
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1 - 100 Employee
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Senior Account Executive/Applications Sales Consultant
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Jul 2001 - Dec 2002
Senior Account Executive July 2002 – Dec 2002-Direct sales of products and services offered by Expanets to new and existing clients. Developed account plans and forecast Applications Sales Consultant July 2001-July 2002- Responsible for pre-sales engineering support for a regional sales team consisting of more than 40 account executives. Supported Sales of Avaya/NEC/Cisco solutions. Senior Account Executive July 2002 – Dec 2002-Direct sales of products and services offered by Expanets to new and existing clients. Developed account plans and forecast Applications Sales Consultant July 2001-July 2002- Responsible for pre-sales engineering support for a regional sales team consisting of more than 40 account executives. Supported Sales of Avaya/NEC/Cisco solutions.
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3Com
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Computer Networking
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200 - 300 Employee
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Channel Account Manager/Contact Center Specialist
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Aug 2000 - May 2001
Contact Center Specialist: January 2001 – May 2001 Responsible for driving sales of 3COM’s Contact Advantage solution as an overlay to 3COM voice specialists and channel account managers through channel partners in 8 western states. Channel Account Manager: August 2000 – January 2001 Responsible for driving sales of all 3COM Data Networking products and services through channel resellers. Responsibilities included training and updating resellers on all existing and new products, supporting all relationship aspects of channel partners, and working with engineers to support resellers on direct sales opportunities with end-users. Show less
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Sonant Corporation
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United States
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IT System Custom Software Development
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1 - 100 Employee
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Corporate Sales Support Manager
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Apr 2000 - Aug 2000
Responsible for supporting national sales team on the sales of Sonant’s IVR CRM products and solutions while building a national sales support team. Solutions included automated traffic citation payment systems, county tax payment systems, court date verification systems, as well as custom enterprise IVR applications. Supported sales team on all pre-sales activities including presentations, needs analysis, solution development, price quotes, and closing opportunities. Responsible for supporting national sales team on the sales of Sonant’s IVR CRM products and solutions while building a national sales support team. Solutions included automated traffic citation payment systems, county tax payment systems, court date verification systems, as well as custom enterprise IVR applications. Supported sales team on all pre-sales activities including presentations, needs analysis, solution development, price quotes, and closing opportunities.
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Senior Applications Engineer/
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Jul 1997 - Apr 2000
Responsible for a wide range of technical, managerial, sales, and client relations duties. Duties include pre-sales design and support of integrated communication solutions, meeting regularly with current and prospective clients to engineer required customer solutions, providing pricing and equipment schedule information, and extensive customer service to meet client needs. Personally engineered $5 million out of a total of $8 million in 1999 business for the San Diego office. Responsible for a wide range of technical, managerial, sales, and client relations duties. Duties include pre-sales design and support of integrated communication solutions, meeting regularly with current and prospective clients to engineer required customer solutions, providing pricing and equipment schedule information, and extensive customer service to meet client needs. Personally engineered $5 million out of a total of $8 million in 1999 business for the San Diego office.
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