Paul Alexander
Manager, Client Education at UniFocus- Claim this Profile
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Bio
Barry Kaplan
I have had the absolute pleasure of working with Paul for over five years. In my 30+ years of corporate education, I have never worked with such a brilliant presenter of educational topics as Paul Alexander. A long time ago, I learned that one of the keys to a successful transfer of knowledge was that students would learn better from instructors who were passionate about teaching. Well, Paul is as passionate as anyone in helping students learn. He teaches a class as if he is giving the performance of a lifetime (each and every time). The "Paul Show" is unique and anyone who attends any of his classes comes away both educated and entertained.
Susan Lombardi, PMP
Paul was my "go to" Trainer for all the system and product implementations at UniFocus. For each project, I had complete confidence in his ability to deliver the best training sessions and client support for each project. This started with his initial steps that included participation on team calls to determine a customized curriculum, evaluation of any special requirements and advance communication to relay the preparations. His delivery of the training during those sessions are unmatched, as Paul not only ensured content comprehension but was entertaining and memorable. Many times a client specifically would request him for any additional training needs. It is my pleasure to recommend Paul Alexander for any corporate educational roles.
Barry Kaplan
I have had the absolute pleasure of working with Paul for over five years. In my 30+ years of corporate education, I have never worked with such a brilliant presenter of educational topics as Paul Alexander. A long time ago, I learned that one of the keys to a successful transfer of knowledge was that students would learn better from instructors who were passionate about teaching. Well, Paul is as passionate as anyone in helping students learn. He teaches a class as if he is giving the performance of a lifetime (each and every time). The "Paul Show" is unique and anyone who attends any of his classes comes away both educated and entertained.
Susan Lombardi, PMP
Paul was my "go to" Trainer for all the system and product implementations at UniFocus. For each project, I had complete confidence in his ability to deliver the best training sessions and client support for each project. This started with his initial steps that included participation on team calls to determine a customized curriculum, evaluation of any special requirements and advance communication to relay the preparations. His delivery of the training during those sessions are unmatched, as Paul not only ensured content comprehension but was entertaining and memorable. Many times a client specifically would request him for any additional training needs. It is my pleasure to recommend Paul Alexander for any corporate educational roles.
Barry Kaplan
I have had the absolute pleasure of working with Paul for over five years. In my 30+ years of corporate education, I have never worked with such a brilliant presenter of educational topics as Paul Alexander. A long time ago, I learned that one of the keys to a successful transfer of knowledge was that students would learn better from instructors who were passionate about teaching. Well, Paul is as passionate as anyone in helping students learn. He teaches a class as if he is giving the performance of a lifetime (each and every time). The "Paul Show" is unique and anyone who attends any of his classes comes away both educated and entertained.
Susan Lombardi, PMP
Paul was my "go to" Trainer for all the system and product implementations at UniFocus. For each project, I had complete confidence in his ability to deliver the best training sessions and client support for each project. This started with his initial steps that included participation on team calls to determine a customized curriculum, evaluation of any special requirements and advance communication to relay the preparations. His delivery of the training during those sessions are unmatched, as Paul not only ensured content comprehension but was entertaining and memorable. Many times a client specifically would request him for any additional training needs. It is my pleasure to recommend Paul Alexander for any corporate educational roles.
Barry Kaplan
I have had the absolute pleasure of working with Paul for over five years. In my 30+ years of corporate education, I have never worked with such a brilliant presenter of educational topics as Paul Alexander. A long time ago, I learned that one of the keys to a successful transfer of knowledge was that students would learn better from instructors who were passionate about teaching. Well, Paul is as passionate as anyone in helping students learn. He teaches a class as if he is giving the performance of a lifetime (each and every time). The "Paul Show" is unique and anyone who attends any of his classes comes away both educated and entertained.
Susan Lombardi, PMP
Paul was my "go to" Trainer for all the system and product implementations at UniFocus. For each project, I had complete confidence in his ability to deliver the best training sessions and client support for each project. This started with his initial steps that included participation on team calls to determine a customized curriculum, evaluation of any special requirements and advance communication to relay the preparations. His delivery of the training during those sessions are unmatched, as Paul not only ensured content comprehension but was entertaining and memorable. Many times a client specifically would request him for any additional training needs. It is my pleasure to recommend Paul Alexander for any corporate educational roles.
Experience
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UniFocus
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United States
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Software Development
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1 - 100 Employee
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Manager, Client Education
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May 2022 - Present
Manage students in ILT/vILT sessions for domestic and international partners via onsite or virtual classroom settingsEvaluate training program effectiveness through needs assessments, surveys and collaborating with internal and external Project ManagersPartner with project managers/consultants to deliver training for the UniFocus Labor Management System, Time & Attendance, Mobile Application and TimeclocksConduct training sessions for domestic and international partners via onsite or virtual classroom settingsProvide training and be a resource for internal customersSystem Administrator for Docebo (learning management system)Manage training schedules for department and trainer schedulesAssist VP of Partner Education with special projectsDocebo Learning Management System Administrator
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Training and Development Specialist
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May 2016 - May 2022
Managed students in ILT/vILT sessions for domestic and international partners via onsite or virtual classroom settingsPlanned, developed, recorded, edited and produced computer based training using video editing/authoring software tools and equipmentDeveloped facilitation guides, student materials, exercise simulation and job aids for both instructor led training and computer based trainingEvaluated training program effectiveness through needs assessments, surveys and collaborating with internal and external Project ManagersDeveloped and implemented SharePoint tool for Project Managers and consultants to request training for either onsite, webinar or computer based trainingDeveloped and implemented email templates to send out to external customers regarding how to prepare for their upcoming onsite and/or virtual training event Developed and implemented email templates to send to external customers the planned training agenda, course dates/times with who should attend and trainers travel itinerary
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Kronos Incorporated
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United States
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Software Development
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700 & Above Employee
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Training Specialist IV (Remote)
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Aug 2007 - May 2016
Presented extensive ILT/vILT training in Advanced Scheduler, Time & Attendance, Payroll and Optilink for domestic and international customers.Customized train-the-trainer sessions for internal and external representatives so they can become certified in instruction that adds depth of instructor resources.Designed training curriculum and job aids for both ILT/vILT.Serve as mentor for new trainers.Consult with the project team on software configuration to customize session content for each account’s specific utilization of software.
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HCA Healthcare
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United States
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Hospitals and Health Care
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700 & Above Employee
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Nursing Resource Coordinator
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Jun 2005 - Aug 2007
Managed scheduling team to balance staffing of 900+ staff to ensure adequate coverage throughout the facilitySuccessfully provided training on essential software required for day-to-day operationsEffectively evaluated course materials and their impact on the students overall performanceEnsured that educational content and delivery was relevant and up to dateMentored staff to improve performance through skills assessment and training Successfully served as the project manager to ensure that all facility and departmental policies and procedures were updated and housed in a centrally located repositoryServed as Event Manager for the planning and staging of team building events for seventy-five members of management
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Corporate Trainer
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Aug 2003 - Jun 2005
Managed and conducted systems training for patient registration team membersDeveloped course curriculum, training materials and job aidsProvided Microsoft Office and soft skill training Conducted new hire orientationsMaintained course calendars, enrollment and attendance recordsServed as a Customer Service Committee member to ensure training was current and relevantMaintained online policies and procedures for the facility while serving as a Policy and Procedure Review Committee member
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Education
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University of North Texas
Bachelor’s Degree, Applied Technology Performance Improvement, Training & Development -
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North Lake College
Associate’s Degree, Business
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