Mozahem Mahgoub

International Sales Executive at Reesha General Trading LLC Dubai
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Contact Information
Location
Dubai, United Arab Emirates, AE
Languages
  • English Elementary proficiency
  • Arabic Native or bilingual proficiency

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Experience

    • International Sales Executive
      • Dec 2021 - Jun 2023

      Greeted clients and creating a comfort zone where they can ask freely what they want and make a good impression. Had a full knowledge of the products and made advertisement for the new ones. Explained product benefits and maximizing customer engagement while driving sales. Listened to customer needs and preferences to provide targeted advice and increased sales opportunities. Greeted clients and creating a comfort zone where they can ask freely what they want and make a good impression. Had a full knowledge of the products and made advertisement for the new ones. Explained product benefits and maximizing customer engagement while driving sales. Listened to customer needs and preferences to provide targeted advice and increased sales opportunities.

    • Sales Executive
      • Jan 2019 - Jul 2021

      Achieves individual and team sales and customer targets, KPis by effectively using available data/system to better understand our performance and sales opportunities. Collect meaningful customer information throughout The client journey to feed into the CRM system. Effectively uses cross- and upselling techniques to maximize sales opportunities. Guide to influences the client to make the best possible decision to buy the right product. Client Experience Creates and engaging and… Show more Achieves individual and team sales and customer targets, KPis by effectively using available data/system to better understand our performance and sales opportunities. Collect meaningful customer information throughout The client journey to feed into the CRM system. Effectively uses cross- and upselling techniques to maximize sales opportunities. Guide to influences the client to make the best possible decision to buy the right product. Client Experience Creates and engaging and emotional client. experience, offering best in class service being it in store or in distance. Hosts the client in line with hospitality guidelines and welcome technique. Show less Achieves individual and team sales and customer targets, KPis by effectively using available data/system to better understand our performance and sales opportunities. Collect meaningful customer information throughout The client journey to feed into the CRM system. Effectively uses cross- and upselling techniques to maximize sales opportunities. Guide to influences the client to make the best possible decision to buy the right product. Client Experience Creates and engaging and… Show more Achieves individual and team sales and customer targets, KPis by effectively using available data/system to better understand our performance and sales opportunities. Collect meaningful customer information throughout The client journey to feed into the CRM system. Effectively uses cross- and upselling techniques to maximize sales opportunities. Guide to influences the client to make the best possible decision to buy the right product. Client Experience Creates and engaging and emotional client. experience, offering best in class service being it in store or in distance. Hosts the client in line with hospitality guidelines and welcome technique. Show less

    • Sales Executive
      • Feb 2016 - Nov 2019

      Greeting customers and interacting with them, provide assistance, give product presentations and convince customers to make purchases, recommend, select, and help locate or obtain merchandise based on customer needs and desires. Making up Sale for an extra item (cross selling, up selling). Receiving Shipments and scanning it for the system. Handling Customer Complaints. Always excellent results for mystery shopper report.. Greeting customers and interacting with them, provide assistance, give product presentations and convince customers to make purchases, recommend, select, and help locate or obtain merchandise based on customer needs and desires. Making up Sale for an extra item (cross selling, up selling). Receiving Shipments and scanning it for the system. Handling Customer Complaints. Always excellent results for mystery shopper report..

    • Software Development
    • 1 - 100 Employee
    • Sales And Marketing Representative
      • Feb 2015 - Jan 2016

      Provided top level customer service that exceeds the expectation of customers. Achieved individual and store sales and KPI indicators by maximizing every opportunity to make sales Performed till duties, including refund processing and price overrides. Identified the needs of customers and provide correct answers to them on questions concerning all products. Provided answers to questions relating to price, benefits, features, location, use of merchandise, etc. Assisted less experienced… Show more Provided top level customer service that exceeds the expectation of customers. Achieved individual and store sales and KPI indicators by maximizing every opportunity to make sales Performed till duties, including refund processing and price overrides. Identified the needs of customers and provide correct answers to them on questions concerning all products. Provided answers to questions relating to price, benefits, features, location, use of merchandise, etc. Assisted less experienced colleagues with answers to queries on issues they have no knowledge of. Standed in for the assistant manager or the store manager when needed. Show less Provided top level customer service that exceeds the expectation of customers. Achieved individual and store sales and KPI indicators by maximizing every opportunity to make sales Performed till duties, including refund processing and price overrides. Identified the needs of customers and provide correct answers to them on questions concerning all products. Provided answers to questions relating to price, benefits, features, location, use of merchandise, etc. Assisted less experienced… Show more Provided top level customer service that exceeds the expectation of customers. Achieved individual and store sales and KPI indicators by maximizing every opportunity to make sales Performed till duties, including refund processing and price overrides. Identified the needs of customers and provide correct answers to them on questions concerning all products. Provided answers to questions relating to price, benefits, features, location, use of merchandise, etc. Assisted less experienced colleagues with answers to queries on issues they have no knowledge of. Standed in for the assistant manager or the store manager when needed. Show less

Education

  • Sudan University of Science and Technology
    Bachelor's degree, Statistics
    2010 - 2014
  • Sudan University of Science and Technology
    Bachelor's degree, Statistics
    2010 - 2014

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