Moutaz Abdelrehim

E-commerce Senior Underwriter at Linkmedia.com
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • Business Analysis: Essential Facilitation and Workshop Skills
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • SEO: Ecommerce Strategies
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Cross-Selling
    LinkedIn
    May, 2021
    - Nov, 2024
  • WordPress: Ecommerce
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning GDPR
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Learning Security Frameworks
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • What Is Scrum?
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Marketing Foundations: eCommerce
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Ecommerce Fundamentals
    LinkedIn
    May, 2020
    - Nov, 2024
  • GDPR Compliance: Essential Training
    LinkedIn
    May, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    May, 2020
    - Nov, 2024
  • Learning Jira Software
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Learning Secure Payments and PCI
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Performance Management: Setting Goals and Managing Performance
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • MBA
    -

Experience

    • United Arab Emirates
    • Advertising Services
    • 1 - 100 Employee
    • E-commerce Senior Underwriter
      • Mar 2020 - Present

      Underwriting Responsibilities:• Manage new e-commerce Merchants’ MIDs applications and grow the existing portfolio, ensure compliance due diligence and AML compliance.• Offshore & Onshore incorporation assistance & Bank relationship management.• Merchant’s websites must be fully compliant with the latest card scheme (VISA&MC) and acquiring banks' rules. Also, European law is in accordance with due diligence standards.• Guarantee website compliance PCI DSS (Payment Card Industry Data Security Standard) for all existing and new merchants.Analytics (Technical) Responsibilities: • Monitor the merchants’ performance and operations.• Gateway analysis and conversion optimization.• Review processing figures and accordingly:- Manage charge-back levels (reduction strategies)- Efficiently extract the relevant data.- Define Business problems- Determine the analytical approach.- Forming opinions for the approvals and declined transactions.• Follow up with Acquiring banks, ensure Merchant Identification Numbers (MIDs) are properly set up along with MIDs’ credentials. Pass the MIDs credentials to the payment service provided if any and coordinate with IT department to guarantee the proper configuration along with successfully tested gateways to deliver a website/MID ready for live traffic.Compliance Responsibilities: • Merchant’s websites must comply with the latest card scheme (VISA & MC)rules along with Acquiring banks rules.• Communicate with Front-end and Back-end team for all domains registration processes (GoDaddy, Namecheap, etc.), domains ownerships, developments systems (i.e.WordPress), design and websites pages, displayed products.• Coordinate with the legal department for the displayed contents on websites’ pages such as T&C page, refund & Return policy page, currencies, merchants’ jurisdiction, General Data Protection Regulation (GDPBR), and products’ policies or licenses if any. Show less

    • E-commerce Underwriter
      • Jul 2017 - Feb 2020

      Banking Responsibilities: • Assist in opening Settlement bank accounts for the merchants.• Track the merchants' payouts, ensure the smooth settlement process, and collect the rolling reserves.• Compare the banks' fees and prepare chart fees for the finance department for recommendations. Business & Communications Responsibilities:• Closely cooperate with Finance, Business Development, IT, Marketing, Customer Support, and Front end to coordinate to execute the business strategies and core technology functionalities.• Work cross-functionally with stakeholders to automate reports as well as define the business requirements needed for alerts and automation.• Approach the external partners in EU, Asia, USA & South America, building solid and healthy relationships to grow business goals.• Deep knowledge of project management platforms such as JIRA/JQL, confluence, Podio.• Monitor daily, weekly, monthly performance of the sales vs. targets and budget using effective tools i.e Qlik, advanced Excel, and PowerPoints.• Identify significant issues for clients and prepare options for solutions. Show less

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Credit Analyst
      • Mar 2015 - Jun 2017

      Credit Cards and personal loans Analyst▪ Analyzing credit and proposals by looking at financial risk profile, repayment capability, security adequacy and industry position. ▪ Monitoring and ensuring that credit approvals are in compliance with bank’s internal policies and regulatory guidelines. ▪ Ensuring credit facilities have been properly structured and there is not any violation of internal or external regulations/policies. ▪ Preparing detailed notes for recommendations for approval, rejection or amendments based on credit analysis. ▪ Monitor, analyze the non-starter, map it demographic wise to present it to HORC. ▪ Providing justification to take specific deviation approvals from appropriate levels of authority for rejected credit proposals. ▪ Monitor the queue Data entry quality check, final queue to ensure TAT meet and queue which impacts the flow. ▪ Handling MIS project. ▪ Preparing reporting status on cases processed, approved, declined, and booked as exceptions and other details as required by the senior management from time to time. Show less

    • Credit Coordinator
      • Feb 2013 - Feb 2015

      ▪ Evaluating applications based on the approved credit policy and communicating the decision to front end within the turnaround time as agreed in the service level agreement. ▪ Conducting thorough scrutiny of documents ensuring completion of the documentation in all respects as per the approved documentation policy. ▪ Ensuring all fields are updated with correct information on the system and processed. ▪ Co-coordinating with internal customers (retail banking, internal audit, compliance) to ensure adherence to guidelines and that all requirement is fulfilled. Show less

  • MEDEX International LLC
    • Abu Dhabi, United Arab Emirates
    • Sales Training Consultant
      • Jan 2012 - Jan 2013

      -Sales indoors for exclusive agent of several international organizations and institutes in the Middle East like LJL Seminars , Productivity institute ,Sem Security, ALTA and CSSP, critical thinking certification and training courses. -Training consultant for several international HR courses, productivity events, suppliers, how to be an active trainer and customer adviser. -Coordinator and document controller. -Sales indoors for exclusive agent of several international organizations and institutes in the Middle East like LJL Seminars , Productivity institute ,Sem Security, ALTA and CSSP, critical thinking certification and training courses. -Training consultant for several international HR courses, productivity events, suppliers, how to be an active trainer and customer adviser. -Coordinator and document controller.

    • Administrator
      • Sep 2010 - Sep 2012

      Administrator , Document controller , organizer , and student support at the annual Engineering projects event. Administrator , Document controller , organizer , and student support at the annual Engineering projects event.

    • Helpdesk
      • Mar 2012 - Jul 2012

      Technical support such as ( LANs , WANs , Cabling , Troubleshooting , Configurations , Installations ,,,etc) Technical support such as ( LANs , WANs , Cabling , Troubleshooting , Configurations , Installations ,,,etc)

Education

  • SBS Swiss Business School
    Master of Business Administration (MBA), Business Administration and Management, General
    2016 - 2018
  • Suez Canal University
    Bachelor of Engineering - BE, Computer Engineering
    2006 - 2011

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