Experience

Tiger Aviation Services

• Airlines and Aviation
• 100 - 200 Employee

• Flight Operations Officer

  • Aug 2021 - Present



National Aviation Services (NAS)

• Kuwait
• Airlines and Aviation
• 700 & Above Employee

• Traffic Officer / Lost and Found Agent

  • Jun 2018 - Jan 2021

  Role :- Issuing reports for lost and left behind Baggage and items / Sorted and checked luggage, ensuring luggage was loaded onto the correct aircraft.- Dedicated staff with Jazeera Airways and familiar with most terminal operations - Assisting passengers with different scenarios at departure and arrival halls.--------------------------------------------------------------------------------------------Achievements : - Nominated for employee of the month November 2019. - Received appreciation letter for high management for hard working and quality. - Performance appraisal rating : achieved more than expected.



Ramses Tours

• Reservations Ticketing Agent

  • Jan 2016 - May 2018

  Role :- Promptly responded to customer inquiries, providing information and materials as requested, increasing clientsatisfaction.- Recruited high-achieving staff to consistently deliver against monthly sales and profit targets.- Issuing Airline ticket for several airlines and hotel booking via Amadeus and Sabre DCS.-----------------------------------------Achievements :- Became team leader in a short time.- Received appreciation letters for management for hard working and quality.