Experience

The City Tutors

• United States
• Education Administration Programs
• 1 - 100 Employee

• Member of Data and Technology Advisory Council

  • Apr 2022 - Present

  New York, United States Provide strategic expertise and support to help expand and enhance work done in the Data and Technology organization. Working closely with the Chief Program Success Officer and the team of young engineers, advising on enhancing the platform and more effective use of data, to improve the quality of service to The City Tutors community.

• Student Mentor

  • Aug 2021 - Present

  New York, United States Mentoring City University New York students through The City Tutors program. These students have historical been locked out of individualized tutoring and professional mentoring services. My role as a mentor is to assist them with revising and improving their resumes and preparing them for job interviews as well as general life advice as they take steps to step into the professional / corporate world.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Consultant, Strategic Projects

  • Mar 2021 - Present

  New York, United States Project manage employee and non-employee hiring globally for ISG (8000-person organization within ICG Citi), working closely with HR, recruiters, staffing office, suppliers, hiring managers and the executives. Analyze HCM data to identify and remediate pain points and uncover gaps in the data and the hiring process; cleanse data and standardize hiring reporting globally, working closely with the business office. Leverage HCM data to deliver tailored recommendations surrounding… Show more Project manage employee and non-employee hiring globally for ISG (8000-person organization within ICG Citi), working closely with HR, recruiters, staffing office, suppliers, hiring managers and the executives. Analyze HCM data to identify and remediate pain points and uncover gaps in the data and the hiring process; cleanse data and standardize hiring reporting globally, working closely with the business office. Leverage HCM data to deliver tailored recommendations surrounding the hiring plan; lead daily scrums to provide insight and direction on hiring strategy. Show less



RGP

• United States
• Business Consulting and Services
• 700 & Above Employee

• Vice President Revenue Management, Team Leader

  • Jun 2020 - Mar 2021

  New York, United States Leading the insurance, health, media & advertising and technology clients vertical with four direct reports and responsible for the team budget. Responsible for the strategy and growth of existing key accounts as well as new logos; providing mentoring and guidance to the team; worked very rapidly to put structure and processes in place to bring the new team together under remote work conditions, with great results in collaboration, team work and communication.

• Vice President, Strategic Account Management

  • Mar 2017 - May 2020

  New York, United States Account Leader for designated high-priority strategic and growth accounts, with overall responsibility for account penetration and revenue growth, serving as the client’s trusted partner. Generating consistent annual revenue of $5m with the portfolio of designated accounts. In 2017 also developed, launched, and managed a proof-of-concept early-career-development initiative with measurable ROI, placing 7 high-potential candidates with mentors in the first year to enable learning… Show more Account Leader for designated high-priority strategic and growth accounts, with overall responsibility for account penetration and revenue growth, serving as the client’s trusted partner. Generating consistent annual revenue of $5m with the portfolio of designated accounts. In 2017 also developed, launched, and managed a proof-of-concept early-career-development initiative with measurable ROI, placing 7 high-potential candidates with mentors in the first year to enable learning, accountability and individual performance.



eZoo Consulting

• Strategic Account Development and Operations Transformation Specialist

  • 2014 - 2016

  Sydney, Australia Conceived, developed, and launched integrated business-development, operations, and digital marketing strategies for Merryck & Co (global executive mentoring and leadership consulting firm). Increased their revenues by 2x in first fiscal year and brought in a new enterprise client with a 3-year contract. RGP was also one of my clients starting in 2014. As the part-time Interim Managing Director for its Australian practice, rebuilt operational processes and systems; identified and… Show more Conceived, developed, and launched integrated business-development, operations, and digital marketing strategies for Merryck & Co (global executive mentoring and leadership consulting firm). Increased their revenues by 2x in first fiscal year and brought in a new enterprise client with a 3-year contract. RGP was also one of my clients starting in 2014. As the part-time Interim Managing Director for its Australian practice, rebuilt operational processes and systems; identified and acquired new high-potential talent; and codified new business-development strategies; turned the business around from losses to break even. Show less



MOUSH

• Co Founder / Director

  • 2011 - 2014

  Sydney, Australia Established and launched a start-up in the customized digital art space, servicing clients including households, restaurants and Children’s Hospital. Set up infrastructure, website, marketing, PR, business development, product development, vendor sourcing and management, administration and accounting processes, and directed creative strategy and product design framework. Evolved business model to pursue sustainable growth. When expansion into the US and China became necessary… Show more Established and launched a start-up in the customized digital art space, servicing clients including households, restaurants and Children’s Hospital. Set up infrastructure, website, marketing, PR, business development, product development, vendor sourcing and management, administration and accounting processes, and directed creative strategy and product design framework. Evolved business model to pursue sustainable growth. When expansion into the US and China became necessary, wound down business to focus on domestic consulting opportunities. Show less



RGP

• Managing Director, Strategic Accounts Program, Asia Pacific

  • 2009 - 2011

  Hong Kong Served as the lead for APAC SAM Program (Strategic Account Management) which evolved from the original Global Accounts (GAs) program. SAM Program represented a vital component of RGP’s future growth strategy and this evolved from the earlier GAs program . Designed to ensure that certain high profile accounts were being strategically developed and built to their full revenue potential. Established and launched the overall strategy and development of the program for APAC region; building… Show more Served as the lead for APAC SAM Program (Strategic Account Management) which evolved from the original Global Accounts (GAs) program. SAM Program represented a vital component of RGP’s future growth strategy and this evolved from the earlier GAs program . Designed to ensure that certain high profile accounts were being strategically developed and built to their full revenue potential. Established and launched the overall strategy and development of the program for APAC region; building on success of GAs initiative from earlier years, assessed account structure and market opportunity and managed the program to ensure that high-potential strategic accounts reached their full revenue potential. In collaboration with the APAC teams, grew the APAC SAM portfolio revenue by 3x from $5m, at inception of the program in 2006, to $15m in 2008, which accounted for 40% of the total APAC revenue and 15% of the Global SAM program revenue. Personally responsible for the development of the AIG account in APAC which saw consistent revenue growth from 2006-2010.

• Senior Director of Global Accounts, Asia Pacific

  • 2006 - 2009

  Hong Kong Moved to Hong Kong to serve as the lead for APAC SAM (Strategic Account Management) Program. Promoted from Senior Director to Managing Director in 1 year.

• Director of Client Service

  • 2003 - 2006

  Sydney & Melbourne, Australia I joined RGP as part of their acquisition of Deloitte Resources in 2003. The primary focus was to develop and service both local Australian accounts as well as selected Global Accounts with an Australian presence, in conjunction with RGP global strategies on account development.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Client Service Manager

  • 2001 - 2003

  Sydney, Australia Deloitte Resources was the division that I joined which in 2003 was acquired by RGP and I moved to RGP as part of the acquisition.



FSS Financial

• Senior Consultant

  • 2000 - 2001

  Sydney, Australia



Gowing Bros Limited

• Operations and Accounting Manager

  • 1998 - 2000

  Sydney, Australia



PwC

• Professional Services
• 700 & Above Employee

• Senior Accountant

  • 1996 - 1998

  Sydney, Australia