Experience

Fashion Edit India

• India
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Care Operations Manager

  • Nov 2021 - Present



Satya Paul

• India
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Manager

  • Jul 2017 - Mar 2021

  --Complete store operational requirements by scheduling and assigning employees; following up on work results. --Identify current and future customer requirements by establishing rapport with potential customers. --Manage stock levels and make key decisions about stock control. --Analyze and interpret trends to facilitate planning. --Respond to customer complaints and comments. --Complete store operational requirements by scheduling and assigning employees; following up on work results. --Identify current and future customer requirements by establishing rapport with potential customers. --Manage stock levels and make key decisions about stock control. --Analyze and interpret trends to facilitate planning. --Respond to customer complaints and comments.



Paytm

• India
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Sep 2015 - Jun 2017

  --Identify merchants to partner under the marketplace model. --Negotiate margins --Attend business meetings with prospective clients. --Preparation of merchandise allocation plan. --Online visual merchandising on sequencing and landing optimizing revenue. --Monitoring the sales history of various products to maximize efficiency. --Promote the company’s services addressing clients’ objectives --Identify merchants to partner under the marketplace model. --Negotiate margins --Attend business meetings with prospective clients. --Preparation of merchandise allocation plan. --Online visual merchandising on sequencing and landing optimizing revenue. --Monitoring the sales history of various products to maximize efficiency. --Promote the company’s services addressing clients’ objectives



IndianRoots.com - NDTV Ethnic Retail Ltd

• Technology, Information and Internet
• 1 - 100 Employee

• Merchandiser

  • Sep 2013 - Aug 2015

  --Lead generation, Meeting merchants in person and getting them on board. --Sourcing and merchandising Ethnic products from Eastern zone. --Hand picking products to list on the portal. --Lead generation, Meeting merchants in person and getting them on board. --Sourcing and merchandising Ethnic products from Eastern zone. --Hand picking products to list on the portal.



Laguna Clothing Pvt Ltd

• India
• Retail Apparel and Fashion
• 200 - 300 Employee

• Graduation Project

  • Feb 2013 - May 2013

  Method improvement techniques via General sewing data analysis Method improvement techniques via General sewing data analysis



Shahi Exports Pvt Ltd

• India
• Retail Apparel and Fashion
• 700 & Above Employee

• Internee

  • Jun 2012 - Aug 2012

  Re implementation of Lean system by the means of KANBAN process in cutting. sewing and finishing. Re implementation of Lean system by the means of KANBAN process in cutting. sewing and finishing.