Mounir Aswad

Access Management, Disconnects & Telco Audit Manager at Allstream
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Contact Information
us****@****om
(386) 825-5501
Location
Mississauga, Ontario, Canada, CA
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
Skills

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Ahmed Mohamed (CISA, CBCP)

I have worked with Mounir on several IT projects at MTSAllstream from 2008 to 2016. I found Mounir knowledgeable for customer solutions, systems implementation and integration. He delivered results methodically and with discipline. He was able to simplify complex matters and always communicated it with clarity.

Les Csima

Mounir demonstrated strong project planning and leadership skills when we worked together at Allstream. It was a pleasure working with Mounir.

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Credentials

  • ITIL Foundation
    PeopleCert
    Feb, 2018
    - Nov, 2024
  • Six Sigma Black Belt
    VMEdu Inc.
    Jun, 2017
    - Nov, 2024
  • Six Sigma Green Belt
    VMEdu Inc.
    Jan, 2017
    - Nov, 2024
  • Six Sigma Yellow Belt
    VMEdu Inc.
    Oct, 2016
    - Nov, 2024
  • tmforum Frameworx v15.0 update Certification
    TM Forum
    Jun, 2016
    - Nov, 2024
  • Project Management Professional Certification (PMP) - PMI
    Project Management Institute
    Feb, 2015
    - Nov, 2024
  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
    Jan, 2015
    - Nov, 2024
  • Scrum Fundamentals Certified Credential
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)
    Dec, 2014
    - Nov, 2024
  • information Framework (SID) Foundation Level Knowledge Certification
    TM Forum
    Sep, 2012
    - Nov, 2024
  • MCSD
    Microsoft
    Apr, 2003
    - Nov, 2024
  • MCP
    Microsoft
    Jul, 2000
    - Nov, 2024
  • Growth-Driven Design Certification
    HubSpot
    Sep, 2016
    - Nov, 2024

Experience

  • Allstream
    • Canada
    • Telecommunications
    • 300 - 400 Employee
    • Access Management, Disconnects & Telco Audit Manager
      • Nov 2016 - Present

      ● Lead several Carrier Services activities, process definitions, standardization and variety of transformation projects. ● Lead operational team focusing on Quoting, contracts, Sales Force related activities and pricing matrix updates. ● Managed Finance exceptions ensuring they are resolved and updated in Sales Force in timely manner. ● Managed Internal and external contracts. ● Cost Saving Analysis, utilizing different and variety of approaches to reduce cost and increase revenue. Show less

    • Carrier Relations Manager
      • Feb 2015 - Nov 2016

      ● Cost Saving Analysis (Telco cost vs Customer billing) ● Process Mapping for internal & external contracts ● Provided Monthly metrics analysis and score card reports to the President and executives on monthly basis ● Telco Rebate Analysis through QOS (Quality of Service) reports. ● Operational Management and reviews of SLAs, Metrics and KPIs as regulated by the CRTC ● Handled Requisitions Requests and vendor POs.

    • Team Lead Custom Solutions - IT
      • 2011 - Feb 2015

      ● Responsible for managing IT responses and estimates to Customer Specials & Nonstandard Requests including coordination of IT teams and development of functional and technical assumptions. Custom bids range from Government Agencies such as Ontario Health, MGSC (Ministry of Governement Services) to Banks such as Royal Bank, Scotia Bank and BMO to private companies such as Canadian Tires and Starbucks. ● Ensure IT responses are well understood by account teams, stakeholders and executives. ● Assign Solution Architects, Business analysts for complex projects to analyze risks and assumptions. ● Meet with Marketing, Sales and Operation to assess impact, agree on strategic and tactical solutions. ● Continually revamp estimate process and drives on-going improvement to the ORC processes. ● Provide weekly update to Directors and the company's VP Show less

    • Team Lead and Acting Manager for Internet and Voice Billers
      • Jan 2009 - 2011

      ● Monitor and managed Operation, Capital Spending, Resource and Staff planning ● Lead two IT billers into various projects in mixed IT environments such as J2EE, Oracle & MS SQL.. ● Plan and manage the IT work in accordance with company's standard Development Lifecycles

    • Systems Architect/Specialist in Development, Integration and implementation
      • 2000 - Jan 2009

      ● Ensure implementation practices are satisfactory to company standards. ● Software development using various front and back end tools such as MS SQL 2000, VB 6, VB & .NET, IBM Web Sphere. ● Provide in-house solutions with capital savings such as upgrading MS SQL which saved over 100K ● Work in accordance with the company's standard Development Lifecycles

  • Stochem Inc.
    • Development programmer
      • 2000 - 2000

      ● Implemented Pricing Solution suggested earlier during the Oct-Nov contract. ● Created SQL 7.0 Pricing Database with Microsoft Access Interface that is used to import all the pricing spreadsheets and to connect to Pricing Solutions UNIX Database. ● Setup SQL 7.0 Merger Replication Publisher/Distributor Server where Subscribers are in Montreal and Vancouver ● Implemented Pricing Solution suggested earlier during the Oct-Nov contract. ● Created SQL 7.0 Pricing Database with Microsoft Access Interface that is used to import all the pricing spreadsheets and to connect to Pricing Solutions UNIX Database. ● Setup SQL 7.0 Merger Replication Publisher/Distributor Server where Subscribers are in Montreal and Vancouver

  • Cineplex Odeon
    • Development Programmer
      • 1999 - 2000

      Evaluated and upgraded several non-Y2K compliant repositories (DataEase) for Payroll and Properties. Walk through the new processes and applications for employees in Toronto and Montreal Evaluated and upgraded several non-Y2K compliant repositories (DataEase) for Payroll and Properties. Walk through the new processes and applications for employees in Toronto and Montreal

  • Stochem Inc
    • Development programmer
      • 1999 - 1999

      Private company in Arthur Anderson's Best 50 Private Canadian companies for 1999 supplying Row Chemical Products to major department stores and manufactures in Canada ● Implemented Pricing Solution suggested earlier during the Oct-Nov contract. ● Created SQL 7.0 Pricing Database with Microsoft Access Interface that is used to import all the pricing spreadsheets and to connect to Pricing Solutions UNIX Database. ● Setup SQL 7.0 Merger Replication Publisher/Distributor Server where Subscribers are in Montreal and Vancouver Show less

  • Royal Bank Action Direct
    • Development Programmer
      • 1999 - 1999

      Online Investment Trading Company for Canadians ● Designed and implemented Information Systems Database Model for Action Direct Clients. The Application is used for retrieving and working on the Client’s Information Database. ● The Project is a joint effort among 16 VB 6.0 and SQL 6.5 developers. ● Development was carried using Client and Server Objects and following the 3-TIER Architecture with different technologies such as ADO, COM/DCOM, MTS and the Binding Collection based on VB6 Manager/Consumer Concept. Show less

  • METACA Credit Cards Services
    • Development Programmer
      • 1999 - 1999

      Service company manufacturer of Credit Cards and other Plastics ● Modified processes for creating code Classes for different plastics to use common Class templates ● Wrote various stored procedures consumed by Crystal Reports and VB 5.0 using Microsoft InterDev ● Technology used ranged from ADO, RDO and Batch Updates Service company manufacturer of Credit Cards and other Plastics ● Modified processes for creating code Classes for different plastics to use common Class templates ● Wrote various stored procedures consumed by Crystal Reports and VB 5.0 using Microsoft InterDev ● Technology used ranged from ADO, RDO and Batch Updates

  • RBC
    • Canada
    • Banking
    • 700 & Above Employee
    • Development Programmer
      • 1998 - 1999

      Largest Canadian company by revenue and market capitalization by The Globe and Mail ● CASPER (Credit Application Processing, Scoring, and Electronic Reporting) is a PC/Host Credit Application System Developed in Visual Basic for Windows NT ● The Application will be distributed to the all Banks' Branches ● Architecture of the Application allows for multiple Clients & multiple Products within a single Loan. ● CASPER System interfaces with a scoring engine to provide automated approvals for both personal & Business Credit Products. ● The Main Application controls the Bank’s transactions and is a front end to a DB2 database. Show less

  • Imperial Life Financial
    • Database Developer
      • 1997 - 1998

      Life insurance co. and Part of Desjardins-Laurentian Life Group ● Migrate and Upgrade current Main Frame Database to a SQL 6.5 Database that uses VB program as front-end ● Full testing is carried in Sandbox environment in advance of the production implementation. Life insurance co. and Part of Desjardins-Laurentian Life Group ● Migrate and Upgrade current Main Frame Database to a SQL 6.5 Database that uses VB program as front-end ● Full testing is carried in Sandbox environment in advance of the production implementation.

  • Nexacor Reality Management/Bell Canada
    • Development Programmer
      • 1997 - 1997

      Subsidiary of Bell Telecom managing Bell's properties in Canada ● Developed a consolidated repository Property Management program to be replicated to all the property managers and used as a primary method of managing their properties ● Developed a Database Program to handle Headcount Budgeting, Reforesting and Reimbursement Subsidiary of Bell Telecom managing Bell's properties in Canada ● Developed a consolidated repository Property Management program to be replicated to all the property managers and used as a primary method of managing their properties ● Developed a Database Program to handle Headcount Budgeting, Reforesting and Reimbursement

  • SLB
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Schlumberger Senior Wireline Engineer
      • 1991 - 1995

      The world's largest oilfield services company. Schlumberger employs over 118,000 people of more than 140 nationalities working in approximately 85 countries. Services range from Open hole/production to Seismic logging and Drilling. ● Wireline Logging services in Open, Closed and Horizontal wells, providing analysis of well's condition, Cement Bonding, Core Formation, Samples Collection and other Services such as Perforation. ● Supervised, managed and provided support for the team's crew at the field and at the base and looked after their wellbeing. ● Provided technical and safety training to the team's crew ● Responsible for maintaining cell's tools and equipment. ● Passed many Training courses that included Software, Hardware, Electrical and operational techniques ● Obtained Senior Field Engineer status in 2 years Show less

Education

  • State University of New York Empire State College
    Bachelor of Arts (B.A.), Computer Science
    1988 - 1990
  • Layeek
    High school
    1980 - 1984

Community

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