Director of Analytics

• Jan 2023 - Present

Helping clients to build autonomous models that forecasts Financial Budget through automation and data science Helping clients to build autonomous models that forecasts Financial Budget through automation and data science

Vice President Insights

• Apr 2022 - Dec 2022

• Built an autonomous model (using Random Forest and XGboost algo) that decides credit limit of the users based on their transactional data, device information, SMSes, bureau information and additional external information. We developed scorecards to predict defaulter behavior of customers.• Led development of dashboard to monitor CSI and PSI index to understand the drift in underlying population and features. More than 20% drift indicates that its time to retrain the model as underlying nature of the data has changed.• Delivered Analysis, Profiling and Segmentation/Clustering (RFM,K-Means algorithms) to derive actionable insights to optimize operations and marketing processes. • Forecasted the repayments of monthly disbursals and built an interactive dashboard to view effect of modification of interest rates, late fees, waivers, ticket size and other fees on repayment forecasts.• Led development of internal SMS Analytics module that classified messages from banks and wallet and built a financial statement of a user. Further categories were also developed to fetch Salary, EMI and Overdue loans details to assess their risk categories, High, Medium and Low risk.• Led and developed analytical models for behavioral predictions and forecasting models to predict potential return on investments & collections• Defined business KPIs and built dashboards to ease up tracking for business units on day to day basis• Collaborated with business stakeholders to identify business needs and transformed them into Analytical Models• Setup Analytics division and strategic road map of all Analytics and Reporting activities with CEO. In 3 years, built a strong team of 13 members. Show less

Credit and Analytics Lead

• Nov 2020 - Apr 2022

Credit and Analytics Manager

• Oct 2019 - Nov 2020

Account Manager

• Aug 2019 - Nov 2019

Sharent, Startup, a B2B Tech platform that enables businesses to seamlessly rent venues, products and services (one stop) for event needs, with simplified and transparent payments system. Worked closely with the founding team to provide freelance consulting and to generate potential business leads. Further, managed clients, sales and post sales). Sharent, Startup, a B2B Tech platform that enables businesses to seamlessly rent venues, products and services (one stop) for event needs, with simplified and transparent payments system. Worked closely with the founding team to provide freelance consulting and to generate potential business leads. Further, managed clients, sales and post sales).

Project Manager, Operations and Technology

• Jun 2018 - Aug 2018

As part of MBA - Summer Associate Program , worked with Operations & Technology division of Consumer Banking at Citi Malaysia on digital transformation initiatives. Developed digitization strategy for back-end Credit operations using various methodologies such as Process Mapping, Time-Motion Study, Gemba Walk, 5-Whys, Cost-Benefit analysis, Brain-Storming sessions and academic research. As part of MBA - Summer Associate Program , worked with Operations & Technology division of Consumer Banking at Citi Malaysia on digital transformation initiatives. Developed digitization strategy for back-end Credit operations using various methodologies such as Process Mapping, Time-Motion Study, Gemba Walk, 5-Whys, Cost-Benefit analysis, Brain-Storming sessions and academic research.

Implementation Specialist- - Professional Services APAC

• Apr 2016 - Jul 2017

Worked closely with multiple stakeholders for over 35+ clients, government and private firms in India, to design and implement storage infrastructure for enterprise backups, archive and compliance needs. Also conducted client satisfactory (CSAT) meetings with client and sales team to maintain customer relationships. Further, imparted knowledge on "Commvault Enterprise Suite" to sales partners and clients.

Techical Lead - Windows Application team

• Aug 2013 - Mar 2016

As subject matter expert on Commvault's Enterprise product suite, led multiple Proof of Concepts and technical discussions with potential clients. Worked closely with support team and clients to ensure timely resolution of customer escalations. Apart from working on technical front, worked closely with HR and senior management for recruiting and mentoring campus hires. Because of my inquisitiveness, focused on latest developments and had built a team that shares my passion and vision for new features, thus resulted in ‘Outstanding Employee’ award in 2012, 2013 and 2014. Show less

Member Technical Engineer

• Oct 2011 - Oct 2013

As part of Windows Application Team, gained knowledge on IBM Domino, Microsoft SQL and Microsoft Exchange. Focused on the robustness of the modules and conceptualized additional enhancements for the modules, which resulted in increased customer satisfaction and reduced turn around time for client escalations. Additionally, automated mundane tasks to increase efficiency of the team.

Associate Member Technical Engineer

• Jul 2010 - Oct 2011

Developed extensive knowledge on Commvault Enterprise Product Suite and worked on IBM Domino on various operating systems, Windows, Redhat, Suse, Solaris and AIX.

Project Intern

• Feb 2010 - Jun 2010

Worked on development of LearnWeb, a collaborative platform that integrates with social networking websites to help students organize and share data (further details are shared under project section). Worked on development of LearnWeb, a collaborative platform that integrates with social networking websites to help students organize and share data (further details are shared under project section).

Intern

• Jun 2007 - Jul 2007

Developed automatic decision tree from a tabular data mining rules. Developed automatic decision tree from a tabular data mining rules.