Experience

Whitepaper Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Senior Software Engineer

  • Feb 2022 - Present

  Responsible to maintain compliance across all the applications from IT controls standpoint. Work with Audit team and assist project teams to maintain compliance across all their projects from SDLC/DEPL controls standpoint by providing observations and non-conformity Responsible to maintain compliance across all the applications from IT controls standpoint. Work with Audit team and assist project teams to maintain compliance across all their projects from SDLC/DEPL controls standpoint by providing observations and non-conformity



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Operations Analyst

  • May 2017 - Feb 2022

  Identify and escalate the widespread issues with Amazon Digital and Device Services. Analyze various metrics and support operations teams and other stakeholders for the launch of the product. Provide end to end launch support to products like Alexa, FireTV, Kindle and other Amazon devices Identify and escalate the widespread issues with Amazon Digital and Device Services. Analyze various metrics and support operations teams and other stakeholders for the launch of the product. Provide end to end launch support to products like Alexa, FireTV, Kindle and other Amazon devices



Genpact

• United States
• Insurance
• 1 - 100 Employee

• Process Developer

  • Feb 2014 - Jan 2017

  Worked for Google client (Process- G4NP) and Axis Bank client. Handled Product, Banking and Remittance related issues for NRI customers. Worked for Google client (Process- G4NP) and Axis Bank client. Handled Product, Banking and Remittance related issues for NRI customers.