Experience

Alyasra Fashion

• Kuwait
• Retail
• 700 & Above Employee

• Store Manager

  • Dec 2016 - Present

• Asst. shop manager

  • Dec 2014 - Present

  Asst. shop manager from Dec. 2014 till presentResponsibilities: Sale management Customer service People management Stock management & visual merchandising

• Shop Manager

  • Dec 2014 - Present

   Customer service-Demonstrate six steps with outstanding customer service & be a role model for team-Handle customer complains-Ensure to keep all promises made to customer-provide appropriate after sale service to all customers-provide feedback to area manager about customer needs  People management-set shop team attendance schedule according to business needs -follow up shop team through conducting daily meeting to discuss sales vs. target & distribute roles to reach objectives-train new & old team on customer service ,product knowledge in terms of feature & benefit -manage all entire shops transfer & communicate to area manager  Stock management & visual merchandising -ensure appropriate stocks of product are available-conduct inventory of product as per standers and ensure accuracy -ensure windows display ,shop graphic as per guideline  Ensure all policies , financial & banking works are completed accurately Show less