Experience

RSA Global

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Manager (Cold Chain)

  • Sep 2023 - Present

  Dubai, United Arab Emirates



Swiggy

• Software Development
• 700 & Above Employee

• Manager - Warehouse, West

  • Apr 2021 - Jul 2023

  Mumbai, Maharashtra, India • Successfully established the Q Commerce setup from the ground up for our company in West India. This innovative business operation model became the benchmark and was subsequently adopted by all other brands in the industry • Initiated and efficiently simplified cold chain operations, aligning them with the specific business requirements resulted in significantly to enhancing operational efficiency • Spearheaded the development of performance metrics for daily operations. Continuously… Show more • Successfully established the Q Commerce setup from the ground up for our company in West India. This innovative business operation model became the benchmark and was subsequently adopted by all other brands in the industry • Initiated and efficiently simplified cold chain operations, aligning them with the specific business requirements resulted in significantly to enhancing operational efficiency • Spearheaded the development of performance metrics for daily operations. Continuously improved these metrics, ultimately playing a crucial role in the remarkable success achieved by Instamart. • Implemented FIFO (First-In-First-Out) management in both Cold and Ambient warehouses resulted in a substantial reduction in losses • Led a team in effectively managing eight warehouses, covering a total area of 7.8 lac sq. ft., and serving 75 dark stores on a daily basis • Spearheaded the successful establishment and expansion of fulfillment center operations in West India, growing from one pod to 75 pods • Led the implementation of SKU-wise receiving and vehicle optimization strategies, leading to significant reductions in logistics costs • Introduced a streamlined LPN (Loading Pallet Number) based receiving process, ensuring completion within two hours and minimizing waiting time for vehicles • Achieved a remarkable 60% increase in sales by enhancing stock availability from 80% to 99% through seamless warehouse launches in Mumbai • Oversaw a large team of 600+ off-roll personnel, ensuring the smooth execution of daily inbound operations valued at INR 7.8 lacs and outbound operations valued at INR 6.6 lacs Show less



Rizvi Institute of Management Studies and Research

• India
• Education Administration Programs
• 1 - 100 Employee

• Visiting Faculty

  • Nov 2022 - Jan 2023

  Mumbai, Maharashtra, India Visiting Faculty for Operation & Supply chain Management.



Flipkart

• India
• Technology, Information and Internet
• 700 & Above Employee

• FC Operations Manager - IB/ Inv

  • Jul 2018 - May 2021

  Mumbai, Maharashtra, India • Implemented a cost-saving receiving method that reduced departmental manpower expenses by 15% • Provided effective leadership and guidance to a team of ten members and 600 off-roll personnel, overseeing operations at a Fulfillment Centre (FC) covering a total area of 2.5 lac sq. ft. • Strategically devised and impeccably executed daily inbound operations valued at INR 1.30 lacs and outbound operations valued at INR 1.90 lacs over two shifts • Achieved a notable 10% reduction in both… Show more • Implemented a cost-saving receiving method that reduced departmental manpower expenses by 15% • Provided effective leadership and guidance to a team of ten members and 600 off-roll personnel, overseeing operations at a Fulfillment Centre (FC) covering a total area of 2.5 lac sq. ft. • Strategically devised and impeccably executed daily inbound operations valued at INR 1.30 lacs and outbound operations valued at INR 1.90 lacs over two shifts • Achieved a notable 10% reduction in both manpower requirements and CPS (Cost Per Shipment) by skillfully implementing innovative Kaizen concepts • Generated substantial annual savings of INR 3.86 crores through the successful introduction and implementation of 60 highly effective Kaizen initiatives Show less



Shazé Luxury Retail Pvt. Ltd.

• India
• Retail
• 100 - 200 Employee

• Head of Supply Chain Management

  • Sep 2016 - Jul 2018

  Mumbai, Maharashtra, India • Led a team consisting of 16 associates, one assistant manager, and four executives to oversee the supply chain operations for 30 stores across India • Achieved a 40% reduction in logistics costs by skillfully negotiating with six different freight companies • Effectively minimized expenses related to damage and repairs by implementing proactive management and preventive maintenance measures • Emphasized the importance of order security, accuracy, and on-time pickup and delivery as… Show more • Led a team consisting of 16 associates, one assistant manager, and four executives to oversee the supply chain operations for 30 stores across India • Achieved a 40% reduction in logistics costs by skillfully negotiating with six different freight companies • Effectively minimized expenses related to damage and repairs by implementing proactive management and preventive maintenance measures • Emphasized the importance of order security, accuracy, and on-time pickup and delivery as top priorities • Ensured that all warehouse staff were well-trained and certified in the operation of equipment, including forklifts and pallet movers • Regularly communicated updates on critical shipments to corporate departments and customers, proactively addressing shipping and packaging errors, and determining the most cost-efficient procedures and routes for shipments Show less



Danube Group

• United Arab Emirates
• Retail Building Materials and Garden Equipment
• 700 & Above Employee

• Store Manager

  • Jul 2014 - Aug 2016

  Mumbai Area, India • Directed efforts of a team of seven sales associates, one team leader, and one assistant manager for managing operations across Pune and the rest of Maharashtra • Grew sales volume by 60% in less than one year by improving business relationships with dealers and increasing direct sales • Reordered inventory, conducted store inventory once every quarter, and stocked and replenished merchandise in line with store merchandising layout



Booker Group

• United Kingdom
• Wholesale
• 700 & Above Employee

• Assistant Store Manager

  • May 2011 - Oct 2013

  Mumbai