Experience

AFRIOCEAN SARL

• Senegal
• Fisheries
• 1 - 100 Employee

• Assistant commercial

  • Mar 2023 - Apr 2023

  Documentation et traitement commande exports -Maîtrise des plateformes maritimes.-traitement des commandes sur Excel -gestions des exportations Documentation et traitement commande exports -Maîtrise des plateformes maritimes.-traitement des commandes sur Excel -gestions des exportations



R-Logistic Group

• France
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Agent,Invoicing

  • Apr 2022 - Jul 2022

  Ensure the management of customer files. - Tracking requests and responses to clients. - Estimate in TRACKIT the income and costs related to each open file. - Invoice all delivered/executed files within the deadlines set by management and ensure transmission to the client. - Recording customer information and data during commercial prospecting activities. - Qualify the customer database according to the activity and expectations of the customers. - Planning the follow-up of… Show more Ensure the management of customer files. - Tracking requests and responses to clients. - Estimate in TRACKIT the income and costs related to each open file. - Invoice all delivered/executed files within the deadlines set by management and ensure transmission to the client. - Recording customer information and data during commercial prospecting activities. - Qualify the customer database according to the activity and expectations of the customers. - Planning the follow-up of the processing of customer files by reminding the departments concerned, entering additional information provided by third-party departments, sending letters to customers, etc. Show less Ensure the management of customer files. - Tracking requests and responses to clients. - Estimate in TRACKIT the income and costs related to each open file. - Invoice all delivered/executed files within the deadlines set by management and ensure transmission to the client. - Recording customer information and data during commercial prospecting activities. - Qualify the customer database according to the activity and expectations of the customers. - Planning the follow-up of… Show more Ensure the management of customer files. - Tracking requests and responses to clients. - Estimate in TRACKIT the income and costs related to each open file. - Invoice all delivered/executed files within the deadlines set by management and ensure transmission to the client. - Recording customer information and data during commercial prospecting activities. - Qualify the customer database according to the activity and expectations of the customers. - Planning the follow-up of the processing of customer files by reminding the departments concerned, entering additional information provided by third-party departments, sending letters to customers, etc. Show less



DP World

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Agent

  • Feb 2016 - Mar 2022

  Creation of ship reservations in the Navis N4 operating system for Export (Pre-advice). - Documentary control for Import and Export transactions. - Blocking/unblocking of containers in N4. - Liaison with Customs for inspections, visits. - Finalise transactions in N4 with o Registration/update of trucks, o Issuance of line dates, o Transaction of containers at visit and/or weighing o Transaction of containers by train. Creation of ship reservations in the Navis N4 operating system for Export (Pre-advice). - Documentary control for Import and Export transactions. - Blocking/unblocking of containers in N4. - Liaison with Customs for inspections, visits. - Finalise transactions in N4 with o Registration/update of trucks, o Issuance of line dates, o Transaction of containers at visit and/or weighing o Transaction of containers by train.