Experience

Johnson Lifts Middle East Services LLC

• United Arab Emirates
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Branch Manager - Abu Dhabi

  • Nov 2022 - Present

• Sales Manager - Service Business UAE

  • Jan 2021 - Nov 2022



Centaur Electro-Mechanical Contracting Co LLC

• United Arab Emirates
• Electric Power Transmission, Control, and Distribution
• 1 - 100 Employee

• Dy. Operations Manger, Planning & Projects Control Manager, Logistics Manager

  • Jul 2019 - Oct 2020

  Operations Management | Project Management | Logistics | Budgeting & Forecasting | Asset Management | Negotiations My former roles in the spheres of sales helped me polish supplementary talents, mostly intangible, that align well with a company’s long-term objectives. Through my high motivation, solid communication abilities, and demand for sales excellence, I maintained my track record of unparalleled achievements in this role. I utilized my ability to improve operational processes through accurate checking and coordination of all support functions, such as F&A, procurement, contracts, tendering, logistics, etc. My core responsibility was to devise budgets, monitor expenses, cost-saving initiatives, project management, and staff training & development.  Involved in a gamut of operational tasks, including monthly billing forecast, monitoring project delivery & profitability, budgets, costs, camp & food status, assets management, reviewing project expense claims, receivables, cash flow, setting up monitoring tools for projects, clearing pending invoices of Suppliers/Subcontractors, etc.  Reviewed PRs/store indents before finalizing quantity/SoW before submitting to the procurement department.  Supervised all requirements planning for the department, division, project as well as the entire organization. Prepared proposals and site plans in line with applicable codes and local & national regulations.  Efficiently handled rezoning, site plans, special use permits, and related material. Set schedule/s for projects/development and flow of requisite material along with performing surveys and field studies.  As Head of MV-LV department, directed Managers in planning & execution of assigned projects and developing best practices.  Strategically planned and managed all aspects of logistics, warehouse, transportation, and customer services by directing, optimizing, and coordinating the full order cycle. Show less



thyssenkrupp

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Regional Sales Manager

  • Jan 2018 - Mar 2019

  Relationship Management | Team Building | Identifying Markets | Customer Base Expansion | Sales Initiatives/Programs As a Regional Manager with a successful sales history, I brought in the kind of experience and reliability to the organization. With my comprehensive set of skills and honed abilities in leadership, I was involved in end-to-end team management, including recruitment, target setting, and performance monitoring of sales Reps and motivating them to achieve the same. As an engaging communicator with a proven track record in sales management and support, I maintained my focus on building strong professional relationships with customers and key market players that have been a beneficial asset to my career. I fully understood clients’ needs and achieved all divisional and personal targets. Leveraging the use of best practice sales techniques, management, and training of sales professionals, defining sales goals and achievements, I worked extensively in person and through digital communications.  Designed and implemented a tactical business plan/strategy that led to the expansion of the customer base.  Skillfully identified emerging markets and market trends while keeping abreast of all new products and competition status. Developed and implemented new sales initiatives, strategies, and programs to capture key demographics.  Shared sales, revenue, and expenses reports and practical forecasts with the management team.  Encouraged the sales team to develop their skills to achieve all monthly targets and KPIs. Assessed the strengths & weaknesses of the sales team and set targets accordingly.  Achieved success through effective people management, performance reviews, rewards, and individual recognition initiatives.  Provided full support to the sales team in generating leads and closing deals successfully.  Met customers to discuss their changing/evolving needs and assessed the quality of the company’s relationship with them. Show less



Lerch Bates Inc.

• United States
• Architecture and Planning
• 200 - 300 Employee

• Managing Director, Middle East, Africa & Turkey

  • Mar 2016 - Sep 2017

  Strategy Planning & Execution | Market Development | Board Advisory | Communication | Relationship Building Utilizing my extensive experience, I developed and implemented creative business strategies and plans through cost-effective operations and market development activities. I played a key role in strategically advising the Board and the Chairperson on current market conditions/trends and the company’s future roadmap. As part of my role, I always ensured thorough communication to all levels across the organization and strict adherence to all policies & legal guidelines. I significantly contributed to developing and implementing new business programs, creating cost-reduction plans, and conducting detailed sales forecasts. I have demonstrated on multiple occasions that I am a proactive individual and an effective leader with the determination to lead teams/individuals to meet and exceed all assigned goals and targets.  Built and maintained long-term relationships and trust with shareholders, business partners, and authorities.  Administered the company’s financial performance, investments, and other business ventures. Devised business plans through effective budget planning and control.  Served as PR Representative handling all public relations for the company to strengthen its presence in the market.  Reviewed all submitted reports by Managers and recommended rewards and recognition for performers.  Identified problematic issues and recurrences and recommended the best solutions to resolve the same by developing vigorous reporting systems/processes.  Expanded the customer base by adding the existing buildings market into the company’s portfolio.  Augmented the company’s market share in Façade Access Consultancy works as well as in Modernization Consultancy for elevators and escalators in existing buildings.  Introduced and promoted the Maintenance management concept for existing buildings in the region. Show less



Mitsubishi Electric Saudi Arabia

• KSA

• Regional Manager

  • Oct 2015 - Mar 2016

  P&L Accountability | Customer Satisfaction | Installation & Maintenance| Sales Strategy | Market Research | Coaching Assuming full responsibility for P&L and customer satisfaction for the assigned region, I was responsible for spearheading all departments of the region, including sales, installation, maintenance, modernization, collection, accounting, and HR. as a highly-skilled Regional Manager, I successfully developed impactful strategies based on market analysis results, and short- & long-term budget control/planning for various product groups. Through coaching staff and using my technical and market research skills, I drove successful sales engagements and ensured that the highest goals and objectives were achieved by the team. Providing professional support to sales staff and key clients, I carefully monitored and coordinated daily sales activities for the region.  Performed extensive market research on requirements and logistics to create business rollout plans and provide associated support service structures to enhance product penetration into markets, in turn, increase the client base.  Trained teams through motivation, continuous skill development, and achievement of assigned targets.  Analyzed customers’ needs creating a vision for catering products to needs, and formulating proposals representing the vision. Show less



KONE

• Finland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Branch Manager

  • Jan 2012 - Sep 2015

  Key Account Management | Sales & Marketing Programs | Negotiations | Training & Development | Proposals, CampaignsAs part of my role, I have been very passionate about improving the company’s profits by meeting deadlines and surpassing expectations through tactically negotiating various maintenance contract/s with hotels, malls, and towers. I was appreciated for skillfully obtaining municipality and civil defense approvals for elevators and escalators operations across various projects. My primary responsibility included providing functional and disciplinary leadership to sales, installation, and services in the region and training technically talented Supervisors in increasing their skills in serving customers better and go up the ladder as Line Managers. I was involved in leading all product launch efforts by identifying universal selling points fulfilling clients’ business development while also capturing high-profile clients. Designed technical demonstrations to support proposals and address customer needs; shared them with the customer for approval and customized their infrastructure to support the proposal ensuring a successful deployment. Finalized sales and negotiated contractual details. Performed costing, compiled BOQs, prepared reports related to business/revenue generated. Evaluated and drafted tenders/pre-proposal and benchmarks against requirements; liaised with Suppliers, Subcontractors, and end-users to ensure conformance to established quality standards. Strategic planning and execution of sales & marketing programs via technical awareness campaigns to drive business and educate end-users. Liaised with clients directly to present product USPs and real-time demonstrations. Led, trained, and mentored existing and new team members on various aspects of sales, strategies, operations, and systems information; drove initiatives to ensure client awareness on up-gradations in products/services. Show less

• Service & Operations Manager

  • Sep 2009 - Jan 2012

• Key Account Manager

  • Jun 2006 - Aug 2009

• Senior Sales Engineer

  • Aug 2003 - May 2006



Raiman Lifts

• Lebanon

• Technical Engineer

  • Mar 1995 - Jun 2003



Elfer Lifts

• Lebanon

• Service Engineer

  • Apr 1993 - Feb 1995