Mouad BELOUARD

Junior Cloud Engineer at Arxus
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Contact Information
us****@****om
(386) 825-5501
Location
Diest, Flemish Region, Belgium, BE
Languages
  • English Native or bilingual proficiency
  • French Full professional proficiency
  • Dutch Professional working proficiency
  • Arabic Native or bilingual proficiency

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Jasmine Singh

I rarely come across real talents who stand out like Mouad. I had the pleasure of working with Mouad for three years within the Digital Workplace team at Tech Mahindra for Telenet. I have seen Mouad grow immensely from an individual contributor into an effective and a very likeable mentor. His technical knowledge and will to learn something new is very refreshing and infectious. While mentoring Mouad I saw that he listens first, asks focused questions next and then successfully delivers. He has great eye for details, teamwork spirit and objectivity in every assignment. I wish him continued success.

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Jun, 2023
    - Sep, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    May, 2023
    - Sep, 2024
  • Jamf Certified Tech
    Jamf
    Apr, 2023
    - Sep, 2024
  • Jamf Certified Associate Exam - English
    Jamf
    Sep, 2022
    - Sep, 2024
  • TECHNICIAN & PC/NETWORK Engineer
    Coften
    Jan, 2018
    - Sep, 2024
  • Computer Management
    CIAP Morocco
    Jan, 2010
    - Sep, 2024
  • Entry operator
    CIAP Morocco
    Jan, 2009
    - Sep, 2024

Experience

  • Arxus
    • Belgium
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Junior Cloud Engineer
      • Aug 2023 - Present

      -Setting up Windows Server 2019/2022, Linux Ubuntu, and Red Hat, enhancing clients' managed services with antivirus, patching, and automation. - Troubleshot SQL server issues, swiftly addressing database errors and delivering effective solutions for seamless operations. -Leveraging VMware and Veeam for efficient data backup, ensuring data integrity and enabling disaster recovery. -Utilizing SCOM for proactive system monitoring and SCCM for efficient configuration management, elevating IT operations' reliability and efficiency. Show less

  • Telenet
    • Belgium
    • Telecommunications
    • 700 & Above Employee
    • Second Line Support Engineer - Tech Mahindra
      • Nov 2022 - Aug 2023

      -Utilizing the O365 admin portal to efficiently resolve issues (Exchange/Teams/Sharepoint), ensuring smooth operations.-Solving Azure AD, Intune, Azure Virtual Desktop, SCCM issues to enhance our cloud capabilities.-Overseeing a fleet of MacBooks as a new project, and handling everything from initial deployment scripting to ongoing maintenance using Jamf Pro.-Assisting stakeholders through company-wide collaboration via live Teams broadcasts.

    • Information Technology Asset Manager - Tech Mahindra
      • Feb 2021 - Nov 2022

      -Managed purchase orders via Fusion and inventory control, optimizing resource allocation.-Managed CMDB, conducting sanity checks, and facilitating imports and exports to meet stakeholder needs.-Streamlined new starters' integration by promptly addressing their IT requirements, fostering productivity and team cohesion.-Provided organized and readily available resources, minimizing downtime.

    • IT Support Engineer - Tech Mahindra
      • Jun 2019 - Jan 2021

      -Successfully led and executed a critical migration project, overseeing the transition from Win7 to Win10.-Coordinating upgrades, managing bookings, and collaborating with our team to ensure efficient execution.-Handled escalations and incident prioritization, ensuring smooth day-to-day operations and minimizing disruptions.-Specialized in laptop repairs, focusing on Dell and HP devices, where I skillfully replaced screens, keyboards, fans, and other components, ensuring that our equipment remained in top working condition.-Managed our asset database using Remedyforce, ensuring that it remained accurate and up to date, a critical component in maintaining our IT infrastructure. Show less

  • Aedifica NV/SA
    • Belgium
    • Real Estate
    • 1 - 100 Employee
    • IT Support Technician
      • Jan 2019 - Apr 2019

      -Delivering reliable end user support, ensuring smooth operations for our team. -Managed Avaya telephony systems, contributing to improved communication and team collaboration. -Designed a network topology that enhanced our network's security and efficiency. -Maintained our Configuration Management Database (CMDB) using Freshdesk, ensuring our tech resources were well-organized and up-to-date -Delivering reliable end user support, ensuring smooth operations for our team. -Managed Avaya telephony systems, contributing to improved communication and team collaboration. -Designed a network topology that enhanced our network's security and efficiency. -Maintained our Configuration Management Database (CMDB) using Freshdesk, ensuring our tech resources were well-organized and up-to-date

  • COFTeN
    • Belgium
    • Professional Training and Coaching
    • 1 - 100 Employee
    • TECHNICIAN & PC/NETWORK SUPPORT
      • Feb 2018 - Jan 2019
  • GLS
    • United States
    • Architecture and Planning
    • 1 - 100 Employee
    • Packet handler
      • Oct 2013 - Feb 2015

Education

  • COFTeN
    TECHNICIAN & PC/NETWORK SUPPORT, Informatics
    2018 - 2019

Community

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