Motseoa Thene
Human Resources Officer at Unichem Services (Pty) Ltd- Claim this Profile
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Sotho, Southern -
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Zulu -
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English -
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Northern Sotho -
Topline Score
Bio
Credentials
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B-Tech Human Resources Management
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Experience
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UNICHEM SERVICES LTD
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South Africa
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Chemical Manufacturing
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1 - 100 Employee
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Human Resources Officer
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Oct 2019 - Present
Responsibilities:1. Responsible to maintain overall records and updates as needed related to employee files and general information pertaining but not limited to grievances, incidents requiring investigations, etc. for internal use and reporting requirements2. Perform onboarding activities, completion of required documentation, and address basic queries.3. Ensure exit process, clearance, and certificates as necessary4. Perform payroll activities, performance management, employee engagement activities, and documentation in support of local legal requirements as assigned5. Attend to staff issues about working conditions, benefits, absence/attendance management, grievance procedures, and other issues related to personnel affairs6. Support team in conducting formal investigations on issues reported to the HR Department and ensure all related details are well documented for reference purposes.7. Ensure timely completion and accuracy of required reports and related transactions asResponsible to ensure that all departments are aware and updated about the HR policies and related procedures to ensure better policy compliance by staff.8. Coordination and administration of the Employment Equity, Skills Development, and Health, and Safety functions of the Company.9. Ensure BBBEE compliance certificate is obtained annually.10. Develop and facilitate professional development training sessions based on learning gaps and career development.11. Conduct staff training programs based on organizational and employee needs.
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Customer Service Specialist
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Jun 2018 - Present
1. Respond promptly to customer inquiries2. Handle and resolve customer complaints3. Provide pricing and delivery information4. Set up new customer accounts5. Process orders.6. Organize logistics to meet customer timeframes7. Manage customers' accounts8. Record details of inquiries, comments and complaints9. Record details of actions taken10. Manage administration11. Communicate and coordinate with internal departments12. Create and maintain good relationships with suppliers13. Develop plans for purchasing
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Education
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2020 - 2021
Durban university of Technology
Master's degree, Human Resources Management/Personnel Administration, General -
2008 - 2010
Durban Institute of Technology
Bachelor of Technology (B.Tech.), Human Resources Management/Personnel Administration, General
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