Motebang Mofolo

CASIM Analyst at Cornastone
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • Zulu -
  • Sotho, Southern -
Skills

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Andile Languza

Motebang is creative, analytical, customer oriented and reliable.

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Credentials

  • Essential Cloud Infrastructure: Core Services
    Coursera
    Nov, 2019
    - Nov, 2024
  • Elastic Cloud Infrastructure: Scaling and Automation
    Coursera
    Nov, 2019
    - Nov, 2024
  • Financial Independence
    Boston City Campus & Business College
    Oct, 2019
    - Nov, 2024
  • Google Cloud Platform Fundamentals: Core Infrastructure
    Coursera
    Aug, 2019
    - Nov, 2024

Experience

  • Cornastone
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CASIM Analyst
      • Aug 2018 - Present

  • Startek India
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Team Leader
      • Sep 2017 - Jul 2018

  • Telkom Mobile
    • Highveld Techno Park, Centuion
    • SOC Senior Specialist
      • Feb 2010 - Sep 2017

      I provide Tier 2 Technical support for Telkom Mobile. we deal with Mobile Network, Mobile Device, in house system queries. I have worked projects that involved developing new systems for our first line call centres and I have had the pleasure of being part of a team that writes processes and job aids for the Telkom Mobile Service Operations Centre. I work closely with the device testing team in order to be updated on the new technology and software. I provide Tier 2 Technical support for Telkom Mobile. we deal with Mobile Network, Mobile Device, in house system queries. I have worked projects that involved developing new systems for our first line call centres and I have had the pleasure of being part of a team that writes processes and job aids for the Telkom Mobile Service Operations Centre. I work closely with the device testing team in order to be updated on the new technology and software.

  • R&S Consulting
    • Enterprise Service Operations Centre Specialist
      • Jun 2015 - Aug 2017

  • Vodacom
    • Support Consultant
      • Aug 2009 - Feb 2010

  • Blaqk Records and Entertainment
    • Head Producer & Studio Engineer
      • Jan 2006 - Oct 2009

  • Exclusive Management Services
    • South Africa
    • Events Services
    • 1 - 100 Employee
    • Sound Technician
      • Aug 2008 - Jun 2009

Education

  • Boston City Campus Benoni
    Diploma, Network Systems
    2017 -
  • CTU Training Solutions
    Certification, CompTIA N+
    2014 - 2014
  • CTU training Solutions
    Certificate, CompTIA A+ Technician
    2014 - 2014
  • Keybase Training Solutions Benoni
    Certification, Project Management
    2014 - 2014
  • Damelin
    Sound Engineering, Sound
    2005 - 2005
  • The Glen High School
    Senior Certificate
    1999 - 2003
  • Telkom Centre For Learning
    Basic Cisco Router Installation and Maintenance
  • Telkom Centre For Learning
    Basic Cisco Switch Installation and Maintenance
  • KEYBOARD MAGIC - EAST RAND MUSIC AND DRAMA SCHOOL
    Trinity College London Music Theory, Vocals and Singing
    2020 - 2022
  • Uipath Academy
    Diploma of completion, RPA business Analyst
    2020 - 2020

Community

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