Experience

Alkan Consult

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Logistics Coordinator

  • Apr 2016 - Present

  1 - Receive & Reply all the Experts E-Mails. 2- Responsible for Experts Visit Requests and their Documents. 3- Responsible for Experts Travel Arrangements & Hotel Booking 4- Responsible for Extraction Navy & Alexandria Shipyard Permits for French Experts and their Drivers. 5- Responsible for the official Arabic & English letters and deliver it to Egyptian Navy 6- In Charge of Saturday Shift Duty. 1 - Receive & Reply all the Experts E-Mails. 2- Responsible for Experts Visit Requests and their Documents. 3- Responsible for Experts Travel Arrangements & Hotel Booking 4- Responsible for Extraction Navy & Alexandria Shipyard Permits for French Experts and their Drivers. 5- Responsible for the official Arabic & English letters and deliver it to Egyptian Navy 6- In Charge of Saturday Shift Duty.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Call Center Agent

  • Feb 2014 - Mar 2016

  1- Build a good rapport with clients over the phone. 2- Respond promptly to customer inquiries. 3- Handle and resolve customer complains. 4- Obtain and evaluate all relevant information to handle customer and service inquiries. 5- Manage customer's accounts. 6- Follow up on customer interaction. 1- Build a good rapport with clients over the phone. 2- Respond promptly to customer inquiries. 3- Handle and resolve customer complains. 4- Obtain and evaluate all relevant information to handle customer and service inquiries. 5- Manage customer's accounts. 6- Follow up on customer interaction.



U.S. Polo Association Ltd.

• Retail
• 1 - 100 Employee

• Fashion Advisor

  • Aug 2011 - Jan 2014

  1-Displaying Items 2-Serving Customers 3-Dealing with any queries and complaints. 4-Advice Customers on their purchases 5-Ordering , managing and taking out stock 6-Helping with promotions making sure sales target are met 1-Displaying Items 2-Serving Customers 3-Dealing with any queries and complaints. 4-Advice Customers on their purchases 5-Ordering , managing and taking out stock 6-Helping with promotions making sure sales target are met