Mostafa El Bouz

IT & Systems Specialist at American International School of Jeddah
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Contact Information
us****@****om
(386) 825-5501
Location
Saudi Arabia, SA
Languages
  • Arabic -
  • English -
Skills

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Bio

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Credentials

  • Networking Essentials
    Cisco Networking Academy
    Apr, 2021
    - Nov, 2024
  • Cloud Intro
    IBM
    Sep, 2020
    - Nov, 2024
  • Introduction to CyberSecurity
    Cisco Networking Academy
    Jun, 2020
    - Nov, 2024
  • Verified International Academic Qualifications
    World Education Services
    Sep, 2021
    - Nov, 2024
  • NSE 1 Network Security Associate
    Fortinet
    Apr, 2020
    - Nov, 2024
  • NSE 2 Network Security Associate
    Fortinet
    Apr, 2020
    - Nov, 2024

Experience

  • American International School of Jeddah
    • Saudi Arabia
    • Education Administration Programs
    • 100 - 200 Employee
    • IT & Systems Specialist
      • Mar 2023 - Present

      School Systems and Platforms Administrator (Powerschool, ClassLink, Renweb, IXL, Seesaw, ReadLive, etc…). Windows Server Administrator (DHCP, AD, DNS, GPO etc…). Support Duties (Configuring Laptop, Desktops, Tablets, Macbooks, IPADs). Odoo ERP Administration and Support. Google workspace Administrator. Technical support for users via telephone, email, and face to face. Customization of the SIS using plugins. Importing, Exporting and Manipulating Data. Testing and Evaluating new platforms. Training end users for the new systems and platforms. Reaching out to vendors (Renewals, Quotations, and Support). Solving and closing tickets through Odoo Helpdesk Portal. Show less

  • Arabian Construction Co.
    • Lebanon
    • Construction
    • 700 & Above Employee
    • IT Officer
      • Apr 2015 - Mar 2023

      Supervising, supporting, and training team members to fulfill their duties. Leading team members to deliver tasks within time provided. Technical support for users via telephone, email, and face to face. Installing and configuring computer hardware, software and operating system (Win 7, Win 8.1, Win 10, Server 2008, 2012,2016). Managing Windows Server roles (DHCP, DNS, AD). Creating and updating user accounts using Active Directory. Creating and applying GPOs. Troubleshooting system and network problems and diagnosing and solving hardware or software faults. Administration of Symantec Endpoint Protection Manager and Veritas Backup Exec. Replacing and upgrading parts as required. Network storage configuration, management, and support (iSCSi). Network Configuration, Support, and monitoring through Meraki Dashboard. Creating and configuring VLANs. Troubleshooting network solutions. Regularly perform software and hardware maintenance. Configuring network printers and scanners. Testing and evaluating new technologies. Training end users on new technologies installed. Responsible for all paper work related to IT (PRs, Asset Tracking, etc…). Configuring, troubleshooting, and backing up outlook accounts. Configuring, installing and troubleshooting Biometric devices with related software. IP Telephony configuration, maintenance, and support. Solving and closing tickets and Asset tracking management through Manage Engine Helpdesk Portal. Show less

  • Lebanese International University
    • Lebanon
    • Higher Education
    • 700 & Above Employee
    • IT Administrator
      • Oct 2013 - Apr 2015

      Providing end-user technical support via telephone, e-mail and face to face contact.Installing and configuring computer hardware systems and software.Creating and updating user accounts using Active Directory.Monitoring network to ensure availability to all users.Assist students with PC and laptops application issues.Regularly perform software and hardware maintenance.Repairing equipment and replacing parts.Wireless Connectivity support and configuration.Configuring network printers, and faxes.Procurement management for needed IT items (cables, printers, etc…). Show less

    • Student Affairs Officer
      • Oct 2013 - Apr 2015

      Generating and printing all kinds of attestations related to students.

    • Co-Admission Officer
      • Oct 2013 - Apr 2015

      Assisting the director in assigning rooms for classes and courses.Co-responsible for assisting students registering their courses during the academic year.Explaining plan of study to the students.

  • Al Joumeh Vocational and Technical Institute
    • Akkar, Lebanon
    • IT Instructor
      • Sep 2011 - Sep 2013

      Lesson planning and delivery in line with curriculum. Classroom and behavior management ensuring all students are developing. Managing students to improve their skills and develop their abilities. Working with teaching colleagues to plan and coordinate work. Assisting students when needed to fulfill course objectives. Taught the below: Microsoft Office Networking configuration and support Computer configuration and support Computer hardware and software basics Sharing concepts regarding printers and folders Operating systems’ basics Show less

  • Lebanese International University
    • Lebanon
    • Higher Education
    • 700 & Above Employee
    • IT Support
      • Jan 2009 - Jun 2011

      Co-responsible for the maintenance and configuration of the university network and computers. Provided end-user support for Instructors, Staff, and students. Co-responsible for the maintenance and configuration of the university network and computers. Provided end-user support for Instructors, Staff, and students.

Education

  • Lebanese International University
    Bachelor of Science - BS, Information Technology
    2008 - 2011

Community

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