Mostafa Allam

Operation team leader at KNOWLEDGE Consulting and Talent Development
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Contact Information
us****@****om
(386) 825-5501
Location
EG
Languages
  • English Full professional proficiency

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Credentials

  • Professional Certificates in Certified Marketing Executive
    SMEI - Sales & Marketing Executives International, Inc.
    Aug, 2017
    - Nov, 2024

Experience

    • Egypt
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Operation team leader
      • Jan 2021 - Present

    • Corporate Sales Executive
      • Feb 2014 - Present

      o Prospecting and identifying opportunities, as well as building new business relationships o Focusing on growing existing accounts and acquiring new clients through outbound sales, conducting meetings and sales presentations. o Develop new and incremental business by seeking out new clients, determining and analyzing their needs, and proposing appropriate programs / options to them. o Determine the most effective sales options by using the client's business model, budgets, success metrics and decision-making process. o Follow up with current sales opportunities to develop sales plan o Forecasting and divide the market into sectors o Setting strategic sales Planningo Maintaining the relationship with the old customerso Listing to the feedback of the client after implementing the training and keeping the satisfaction of the clients

    • Operation training delivery
      • Jul 2014 - Jan 2018

    • Customer Service Representative
      • Jun 2013 - Feb 2014

      o receiving the call from the clients who inquiry about Knowledge productso analyzing the benefits of Knowledge products and our differentiation products o indicating the best solutions for the clients to enroll in Knowledge programso sending mail including all info about the chosen producto follow up with the clients to know their feedback and satisfaction o up selling and cross selling o maintaining the old customerso handling customer objectionso welcoming the customer at the company premises who inquiry about Knowledge products

    • Training Senior Project Manager
      • Jan 2018 - Dec 2021

    • Accountant
      • Jun 2010 - Jul 2013

      o Clients account o Experience in dealing with customers o Bank account o arrange the documents to be documented and approved by the Bank (letter of credit) o Analyze the list of importing o preparing statement of income & the budget o Clients account o Experience in dealing with customers o Bank account o arrange the documents to be documented and approved by the Bank (letter of credit) o Analyze the list of importing o preparing statement of income & the budget

    • Egypt
    • Financial Services
    • 1 - 100 Employee
    • Credit Department
      • Nov 2011 - Nov 2011

    • Business Developer Executive
      • Jun 2011 - Oct 2011

      o Corresponding with foreign company who work in solar and wind energy o Corresponding with foreign company who work in solar and wind energy

Education

  • Helwan University Cairo
    Preliminary of foreign trade economics, Foreign Trade Economics
    2013 - 2014
  • Helwan University Cairo
    Diploma, Foreign Trade Economics
    2012 - 2013
  • Helwan University Cairo
    Bachelor’s Degree, Foreign Trade Economics
    2003 - 2007

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