Mostafa Abdulrazik

Ecommerce Specialist at GoSupps.com
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Copywriting
    EYouth
    Jun, 2022
    - Oct, 2024
  • International Computer Drivers License (ICDL,)
    Microsoft
    Dec, 2021
    - Oct, 2024
  • Adobe Photoshop
    Majaal Academy
    Oct, 2021
    - Oct, 2024
  • Digital marketing
    Majaal Academy
    Oct, 2021
    - Oct, 2024

Experience

  • GoSupps.com
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Ecommerce Specialist
      • Mar 2023 - Present

      - Products Creation: Using Magento to create various products on the company's website. - PO Creation: Creating purchase orders with high accuracy and speed through the company's system Odoo. - Monitoring: Follow up on purchase orders, provide tracking numbers, and communicate with the warehouse team. - Replacement Suggestions: Finding alternatives for unavailable products, communicating with customers via e-mail, and monitoring the entire process to ensure as few order cancellations as possible - Returns Management: Follow up on customer returns to ensure that they are returned to suppliers as soon as possible. Show less

  • Taager
    • Egypt
    • Retail
    • 300 - 400 Employee
    • Inventory Control Specialist
      • Jul 2021 - Oct 2021

      - Auditing: Tracking receiving process and inbound cycle in general - Quality check: Reviewing packages of items in stock and removing all damaged or broken items then deleting them from the system - Warehouse capacity: Handling locations to make it able to store more items - Receiving Reports: Comparing the total of items received with physical stock in locations - Monitoring: Making a daily report for items in the warehouse if they are lost or not found - Auditing: Tracking receiving process and inbound cycle in general - Quality check: Reviewing packages of items in stock and removing all damaged or broken items then deleting them from the system - Warehouse capacity: Handling locations to make it able to store more items - Receiving Reports: Comparing the total of items received with physical stock in locations - Monitoring: Making a daily report for items in the warehouse if they are lost or not found

  • Abo Mazen El Soury
    • Call Center Agent
      • Mar 2019 - Feb 2020

      - Orders recording: Checking name and address then recording customer's order - Problems solving: Linking branch, delivery representative, and the customer in case of any problem or delayed orders - Handling: Communicating with customers if there is a problem in our branch or delay for any reason - Orders recording: Checking name and address then recording customer's order - Problems solving: Linking branch, delivery representative, and the customer in case of any problem or delayed orders - Handling: Communicating with customers if there is a problem in our branch or delay for any reason

  • Amazon
    • Bangladesh
    • Advertising Services
    • 1 - 100 Employee
    • Quality Control Specialist
      • Jan 2017 - Jan 2019

      - Classification: Dividing suppliers into specific categories to determine the best way to Receive - Purchasing orders: Ensuring that the products provided by the supplier match what is required of him by the administration - Quality control: Checking size, type, shape, color, quantity, warranty, expiry date, and quality of products - Entering data: Receiving products by adding their barcode and quantity through the ERP system - Storing: Placing products in their specific locations - Warehouse capacity: Handling locations to make it able to receive more items Show less

Education

  • Ain Shams University
    Bachelor of commerce, Accounting

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