Moses Waititu Gichohi

Relief General Manager at Elewana Collection
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
Skills

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Credentials

  • Diploma in Hotel & Restaurant Management
    Moi University
    Nov, 2011
    - Nov, 2024
  • Certificate in Food Preparation and Cooking
    City & Guilds
    Jul, 2008
    - Nov, 2024
  • Kenya Certificate of Secondary Education
    Kenya National Examination Council
    Nov, 2003
    - Nov, 2024

Experience

  • The Elewana Collection
    • Kenya
    • Hospitality
    • 100 - 200 Employee
    • Relief General Manager
      • Apr 2018 - Present

  • House of Waine
    • Nairobi
    • Assistant General Manager
      • Jul 2017 - Apr 2018

      House Of Waine is an 11 bedroom luxury boutique hotel on 2.5 acres that blends the elegance of gracious living with the spirit of modern Africa in an exclusive and serene setting in Nairobi House Of Waine is an 11 bedroom luxury boutique hotel on 2.5 acres that blends the elegance of gracious living with the spirit of modern Africa in an exclusive and serene setting in Nairobi

  • Asilia Africa
    • Tanzania
    • Travel Arrangements
    • 200 - 300 Employee
    • Camp Manager
      • Jun 2015 - Mar 2017

    • Assistant Manager
      • Mar 2013 - May 2015

    • Retreat supervisor
      • May 2011 - Mar 2013

  • Breezes Beach Club & Spa
    • Zanzibar
    • Guest Relations Manager
      • Nov 2010 - May 2011

  • BARAZA RESORT & SPA
    • Villa Host
      • Nov 2008 - Nov 2010

      To meet and receive all guests and ensure a V.I.P was treated accordingly. Responsible for the delivery of the villa welcome speech and providing guest information. Process information given by the guest and ensure it reaches the relevant departments for example Dietary Restrictions. Ensure maximum guest satisfaction by ensuring that guest services and requirements are met and anticipated. In-charge of villas which I would inspect before allocation to a guest and also follow up on maintenance issues of occupied rooms to ensure a comfortable stay of the guest. Meet with the guests during their stay at the resort daily in order to make reservations for guests for activities and attractions in order to make their experience memorable. Keep the information folder up to date with local information, attractions and excursions. Talk to the guest if they were unhappy or unsatisfied with a service and ensure corrective measures are taken. Show less

Education

  • Centre for Tourism, Training and Research
    Diploma in Hotel & Restaurant Management, Hotel, Motel, and Restaurant Management
    2005 - 2008
  • Abbotts College
    Matric
    2003 - 2005
  • Saint Mary's School
    Kenya Certificate of Secondary education
    2002 - 2003

Community

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