Experience

Active Nation

• United Kingdom
• Wellness and Fitness Services
• 100 - 200 Employee

• Swimming Teacher

  • Sep 2021 - Present



Cocky Pub Co.

• Management

  • Jan 2018 - Sep 2020

  Customer Service. Managing a team of 8 staff members during the daily running of the Bar. Cash handling. Banking. Counting tills. Till operations (County EPOS). Dealing with customer enquiries - face to face, and via both telephone and email. Creating weekly rotas. Working with different MS Office programmes. Driving income through new advancement and methods. Management of event and function bookings. Dealing with customer feedback. Stock recordings and order sheets. Arranging Meetings and taking minutes.



City of London Corporation

• United Kingdom
• Government Administration
• 700 & Above Employee

• Lifeguard

  • Aug 2017 - Aug 2018

  Ensuring health and safety of customers, opening and closing the facilities, assisting at front of house if needed, serving customers, providing great customer service, communication with all staff across the Park. Setting up and down of equipment, cleaning, dealing with customer feedback. Ensuring health and safety of customers, opening and closing the facilities, assisting at front of house if needed, serving customers, providing great customer service, communication with all staff across the Park. Setting up and down of equipment, cleaning, dealing with customer feedback.



RUGGERBUGS

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Lead Coach

  • Jan 2016 - Jan 2017

  Creating fun and exciting rugby based weekly activities for children from 18 months up to 6 years old, arranging memberships, delivering exceptional customer service, fast paced working environment, locking up/ opening of site. Assisted with orders/deliveries. Outreach/advertisement, organising exposure with the local rugby for the children to progress further. Creating fun and exciting rugby based weekly activities for children from 18 months up to 6 years old, arranging memberships, delivering exceptional customer service, fast paced working environment, locking up/ opening of site. Assisted with orders/deliveries. Outreach/advertisement, organising exposure with the local rugby for the children to progress further.