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RPA Developer at Udlændinge- og Integrationsministeriet- Claim this Profile
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Bio
Credentials
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DevOps Foundation
DevOps InstituteFeb, 2022- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management v4
PeopleCertFeb, 2022- Nov, 2024 -
ITIL Foundation v3
AXELOS Global Best PracticeJan, 2016- Nov, 2024 -
Prince2 Practitioner
APMG - InternationalNov, 2011- Nov, 2024
Experience
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Udlændinge- og Integrationsministeriet
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Government Administration
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400 - 500 Employee
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RPA Developer
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Aug 2022 - Present
Creating Robotic Process Automations using the following tools:UiPathAzure DevOps
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Change manager / Specialkonsulent
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Feb 2019 - Aug 2022
The Ministry of Immigration and Integration is mainly responsible for border and immigration control, handling af applications for visa and citizenship and the integration of new citizens within Denmark.The IT department(Koncern IT) employs around 100 people and supports 1000+ users in various government branchesResponsibilities:Coordinating and leading CAB(Change Advisory Board) meetings.Handling and executing change request and demands from business stakeholders.Coordinating and planning of tasks between different specialist groups within Koncern IT.Communicating and delivering reports on change requests(RFCs) for high-level management.Results:Introducing standard changes to workflow.Reworking and optimizing change process/documention used by Koncern IT. Show less
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Center for IT og Medicoteknologi (CIMT), Region Hovedstaden
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Denmark
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Information Technology & Services
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500 - 600 Employee
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Change Manager
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Jan 2013 - Feb 2019
The Capital Region of Denmark employs more than 45.000 people in the field of Healthcare services, medical research, services for the disabled and the undertaking of environmental duties. Center for IT, Medico and Telecommunications (CIMT) is a supporting unit within this large organization whose primary function is to deliver stable IT services of high quality to the hospitals inside the Capital Region of Denmark. CIMT currently employs around 1.000 people.Responsibilities:Coordinating and leading CAB(Change Advisory Board) meetings.Handling and executing change requests for the existing IT-infrastructure using the ITSM system - ServiceNow platform (Based on ITIL principles). The content of change requests varies greatly ranging from changes to infrastructure, applications, network, telecommunications and medical equipment.Coordinating and planning of tasks between different specialist groups within CIMT.Quality assurance and risk assessment in accordance to ITIL with the objective of minimizing risk to the IT infrastructure.Communicating IT- changes impacting healthcare, using layman´s terms, to business/hospitals.Configuration of Servicenow change module - defining/adjusting forms and workflows. Show less
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IT-Project Manager
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Sep 2016 - Jan 2018
Project: Technical Catalogue for ITSM system ServicenowThis project is a part of a program aimed towards the standardization of IT-services provided to business(Hospitals located in the capital region of Denmark) while at the same time improving the overall quality of the services delivered.This project delivers a structured technical catalogue in which the CIMT employees are able to create request for changes, optimizing workflow for those needed to do tasks and reducing time completing change requests.Responsibilities:Collecting data from specialist teams and project stakeholders needed to develop the Technical catalog in Servicenow.Delivering project plans and time estimates for programme/senior management.Managing and working with external suppliers/software engineers towards developing the Technical Catalog within budget.Configuring work flows and forms needed for different products in the Technical Catalog.Creating backlog based on test data provided by test users for product improvement.Communicating and creating release notes for Technical Catalog to CIMT users/stakeholders.Result :Project is now successfully delivered as of January 2018 Show less
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Saxo Bank
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Denmark
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Investment Banking
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700 & Above Employee
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Team Manager
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Jul 2011 - Jul 2012
Saxo Bank is a Danish investment bank specializing in online trading and investment. Main project and job focus: the development and implementation iHub(Project management system) for Saxo Bank. The goal of iHub was to create transparency and control of Saxo Bank project portfolio. Responsibilities: Communicating with specialist team consisting of SQL and .Net developers. Modelling iHub architecture to reflect business needs. Test coordination using a systematic test approach with the help of SQL and excel. Compiling bug reports with input from users and test. Release Management of iHub. Provided support for iHub to the project management. Monitoring and reporting team progress to the Senior Programme Manager. Developing excel reports within iHub used by mid/high level management. Show less
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MAQS Advokatbyrå
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Sweden
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Law Practice
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100 - 200 Employee
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IT Consultant - IT support(maternity leave)
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Mar 2011 - Jun 2011
MAQS Lawfirm(now Njord lawfirm in Denmark) NJORD has 200 employees at five offices – in Aarhus, Copenhagen, Riga, Tallinn and Vilnius. Responsibilities: Supporting employees in the use of Navision C5, Outlook and Word. Troubleshooting and solving hardware/software issues. Handling and managing IT-request from business users. Installing and setting up hardware/software for work stations. MAQS Lawfirm(now Njord lawfirm in Denmark) NJORD has 200 employees at five offices – in Aarhus, Copenhagen, Riga, Tallinn and Vilnius. Responsibilities: Supporting employees in the use of Navision C5, Outlook and Word. Troubleshooting and solving hardware/software issues. Handling and managing IT-request from business users. Installing and setting up hardware/software for work stations.
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Miracle A/S
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Denmark
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IT Services and IT Consulting
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100 - 200 Employee
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IT Consultant - IT-Project Assistant
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2009 - 2010
Miracle A / S is a Danish IT company focusing on database solutions (B2B) for larger companies. This particular project was owned by Maersk Oil and Gas and its main objective involved moving data from Maersks old OMS system(Used for handling inbound/outbound traffic to offshore oil rigs) to a new ERP system. Responsibilities: Creating reports for the project manager based on the feedback given by teams within the project. Developing and delivering new reports based on the business needs. (Typically Excel reports). Project controlling and task estimation in cooperation with the project managers. Keeping track of changes to project scope (Change Management). Results: Project was successfully delivered to the client. Show less
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SALIX A/S
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Denmark
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Staffing and Recruiting
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1 - 100 Employee
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IT Consultant - IT Manager
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2004 - 2009
Salix A/S is a Danish consultancy company which provides human resource for the healthcare sector in the capital region of Denmark. Responsibilities: Maintenance of servers (Windows 2003). Hardware and software support on a 24/7 basis. Support of employees in the use of Navision C5, outlook and word. Successful problem solving consisted mainly of an analytical and structured approach combined with the ability to communicate technical IT knowledge to enhance end user experience Salix A/S is a Danish consultancy company which provides human resource for the healthcare sector in the capital region of Denmark. Responsibilities: Maintenance of servers (Windows 2003). Hardware and software support on a 24/7 basis. Support of employees in the use of Navision C5, outlook and word. Successful problem solving consisted mainly of an analytical and structured approach combined with the ability to communicate technical IT knowledge to enhance end user experience
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Education
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2006 - 2009
Copenhagen Business School
BSc in Business Adminstration and Computer Science, Informationsteknologi Projektmanagement -
1998 - 2002
Hoeje-Taastrup Gymnasium
Student, 4-year course(Team Denmark - Mathematic)
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