Experience

RGS Nordic

• Denmark
• Environmental Services
• 100 - 200 Employee

• CIO

  • Jan 2021 - Present

  Copenhagen, Capital Region, Denmark



ISS A/S

• Denmark
• Facilities Services
• 700 & Above Employee

• IT Operations & Support Manager (IT Driftschef)

  • Jan 2020 - Jan 2021

  Copenhagen Area, Capital Region, Denmark • Overall responsible for IT Operations & Support • Key role in restoration of IT services after malware attack • Continuous improvement of company service request portal • Implementing Major Incident management proces • Vendor management improvements and collaboration optimization • Optimization and cost savings device lifecycle management

• Service Delivery Manager

  • May 2019 - Jan 2020

  Copenhagen Area, Capital Region, Denmark



DSV - Global Transport and Logistics

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Head of IT Service Management

  • Mar 2015 - Apr 2019

  Copenhagen Area, Denmark • Overall responsible for Global IT Service Management department with employees located in Denmark, Poland and South Africa • Service Operation and delivery of Enterprise Service Management application • Service Operation and delivery of Self Service Portal for company employees • Responsible for Major Incident, Change and Transition, Capacity, Configuration and Problem Management • Responsible for Service Delivery and Service Level Management • Responsible for Service… Show more • Overall responsible for Global IT Service Management department with employees located in Denmark, Poland and South Africa • Service Operation and delivery of Enterprise Service Management application • Service Operation and delivery of Self Service Portal for company employees • Responsible for Major Incident, Change and Transition, Capacity, Configuration and Problem Management • Responsible for Service Delivery and Service Level Management • Responsible for Service Continuity Management and Disaster Recovery testing • Robotics (RPA) project migrating to new platform and governance Show less



Københavns Universitet - University of Copenhagen

• Denmark
• Research
• 700 & Above Employee

• IT Operations & Support, Platform Services Manager

  • Feb 2011 - Feb 2015

  Copenhagen, Denmark • People manager (HR and Team management) • Part of the leadership team at corporate-it, Operations and Support department • Microsoft: Overall responsible for Exchange 2010 solutions, Lync 2010 solution, MS SQL 2008, 2012 platform, MOSS Sharepoint 2007, 2010 platforms, System Center 2012 solution (SCCM & SCOM) • Oracle: Overall responsible for Oracle 9-11 Databases • Microsoft Premium Support agreement • Project management several it infrastructure related projects •… Show more • People manager (HR and Team management) • Part of the leadership team at corporate-it, Operations and Support department • Microsoft: Overall responsible for Exchange 2010 solutions, Lync 2010 solution, MS SQL 2008, 2012 platform, MOSS Sharepoint 2007, 2010 platforms, System Center 2012 solution (SCCM & SCOM) • Oracle: Overall responsible for Oracle 9-11 Databases • Microsoft Premium Support agreement • Project management several it infrastructure related projects • Participate in various steering groups

• IT Infrastructure Project Manager

  • Dec 2009 - Jun 2011

  Copenhagen, Denmark Project Management implementing LYNC 2010 Project Management implementing Exchange 2010



IT Quality A/S

• IT Project Manager

  • Oct 2007 - Dec 2009

  Brøndby, Denmark 8 months (april-november 2009) at the University of Copenhagen. Assigned as Team Manager heading the Infrastructure, Application team. Project Management - Large Infrastructure projects, specialized in Identity Management, Configuration Management. PRINCE2



First Assembly Ministries, USA, FL

• IT Manager

  • Apr 2005 - Aug 2007



SIT Aps

• IT-Consultant

  • Apr 2004 - Dec 2004

  Herlev, Denmark



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IT-Consultant

  • Mar 2001 - Mar 2004

  Gentofte, Denmark



Interoute

• United Kingdom
• Telecommunications
• 200 - 300 Employee

• IT and Billing Manager

  • Mar 1998 - Mar 2001

  Brøndby, Region Hovedstaden, Danmark



ASC A/S

• Network Administrator

  • Mar 1996 - Mar 1998

  Københavnsområdet, Danmark



Nordea

• Finland
• Banking
• 700 & Above Employee

• IT Supporter

  • Dec 1993 - Mar 1996