Experience

MediStreams, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Channel Account Manager

  • Nov 2023 - Present



Cedar

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Director Client Growth

  • Jul 2022 - Nov 2023

• Customer Success Director

  • Jul 2021 - Dec 2022



ClearGage

• United States
• Financial Services
• 1 - 100 Employee

• Sr Director Channel Partner Management

  • Jul 2020 - Jul 2021

  Tampa, Florida, United States



Zelis Payments, part of Zelis

• United States
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Jun 2019 - Jul 2020



Waystar

• United States
• Software Development
• 700 & Above Employee

• Strategic Alliance Manager

  • Jul 2017 - May 2019



Navicure, now part of Waystar

• United States
• Software Development
• 1 - 100 Employee

• Channel Manager

  • Jan 2017 - Jul 2017

  Maintains and expands relationships with current channel partners

• Payment Implementation Specialist

  • Sep 2015 - Jan 2017

  Duluth, Georgia Provide technical and front end support throughout the implementation process Analyze and assess client business needs and workflows to make consultative recommendations Develop and maintain relationships with clients throughout the implementation process to drive product utilization and minimize attrition risk



Navicure, now part of Waystar

• United States
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • Sep 2013 - Jul 2014

  Duluth, Georgia -Responsible for coordinating the product, implementation, and providing consultive services to physician practices. -Maintain new and current client database information via Salesforce CRM application alongside the document management facilities of Box.com.

• Technical Analyst

  • May 2012 - Sep 2013

  Exhibit extensive knowledge of the Navicure product line and provide support for electronic claim submissions and ERA receipt, CPT and ICD 9/10 coding, EDI, and electronic claim fie processing.



Target

• United States
• Retail
• 700 & Above Employee

• Sales Floor Associate

  • Oct 2011 - Mar 2012

  Sales Floor Keep the store orderly and make sure that our guests are having a great experience. Assisting customers with any inquiries they may have about products and product locations.



GEICO Insurance

• Billing/Service Agent

  • May 2009 - Aug 2009

  Took customer phone calls and assisted them with their insurance policy. Answered an average of 120 phone calls a day and received great customer service reviews. Assisted customers with taking payments Resolved customer inquiries and explained insurance coverage while maintaining great customer relationships Marketed additional insurance products to customers to fill coverage gaps which increased sales for Geico's sales department.